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Physicians case study
Incident response and handling
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I chose to create a scenario that was similar to an incident that occured to a co-worker when I was working on a med-surg floor as a new grad.
A 25 year old, male patient with cerebral palsy and poor motor control is admitted through the ER. He is complaining of severe abdominal pain, vomiting, and increased fatigue. Due to frequent hospitalizations in the past, he is well known to the team on the floor he is being admitted to. The RN admitting the patient, tells the ER nurse calling in report that she is very familiar with him and really doesn't need a a whole lot of details in her report. After admission to the floor, the patient continues to complain of pain and vomits a small amount of coffee ground emesis. After a physical assessment,
the nurse notes that he is pale, lethargic, complaining of abdominal tenderness and has diminished bowel sounds. After seeing the patient, the physician writes orders for labs, an NG tube and a KUB. He places the chart on the desk where the unit secretary proceeds to order the labs and KUB. She then places the chart back in the rack. The transport team comes and takes the patient for his KUB. While being transported to x-ray, the patient vomits again and aspirates. After the KUB, he is returned to his room on the floor. No report is given. No one is notified of his return - not his assigned care provider, team member or unit secretary. Upon making her rounds, approximately an hour after his return, the RN finds the patient holding his hand to his chest with rapid respirations which rapidly turn to gasps, a low O2 sat on the monitor, and he appears significantly cyanotic. The RN auscultates and hears wheezing and crackles. She places a O2 mask on his face and calls for assistance. Within minutes, the patient is apneic and bradycardic proceeding into asystole. Resuscitation is unsuccessful.
As the EAI team was discussing Molly’s case, one of the ED Residents made a few telephone calls. Molly’s PCP reported that during her last visit about 2 weeks ago, Mollie was alert and able to respond to questions appropriately. He confirmed that Mollie’s daughter and son in law have experienced psychiatric problems, adding that the son in law has expressed anger regarding Mollie’s living arrangements. The home health care agency was contacted. The RN and aide both report they have never met the son in law and have had very limited contact with Mollie’s daughter. When contacted by telephone, the daughter provided no explanation for Mollie’s extensive bruises noted on admission to the hospital. The daughter stated that Mollie did not fall, but in fact lowered herself to the floor in an effort to draw
For my first clinical observation, I was assigned to the trauma unit and it was not what I expected it to be. I thought the trauma unit would be fast pace and there would be nurses and doctors rushing everywhere, however, I did not see any of that. Instead, it was quite peaceful and this was probably because my clinical observation was from 10-12 p.m. When I met up with my senior nurse, she showed me a binder that contained all of her patients’ diagnoses, lab reports, treatments, and vital signs, which was a lot to take in because most of the terms she used, I had no idea what they were. After looking at the reports, she showed me a patient who had gunshot wounds on his back and abdomen. I could tell he was in a lot of pain by the tone of
The provision states, “Respect for human dignity requires the recognition of specific patient rights, particularly, the right of self -determination. Self -determination, also known as autonomy, is the philosophical basis for informed consent in health care. Patients have the moral and legal right to determine what will be done with their own person; to be given accurate, complete, and understandable information in a manner that facilitates an informed judgement; to be assisted with weighing the benefits, burdens, and available options in their treatment, including the choice of no treatment; to accept, refuse, or terminate treatment without deceit, undue influence, duress, coercion, or penalty; and to be given necessary support throughout the decision-making and treatment process (nursingworld.org)”. Ms. Rogers cannot even get to this point because of the resident refusal to treat her. There could many things going on with her. She could have pancreatitis, gallbladder issues or many other diagnosis related to her abdominal pain. She won’t know until a physician does a full workup on her. She obviously wants to be seen or else she wouldn’t have come to the ER. She knows something is not right is she is staggering in the hospital. She has rights as a patient to be seen by a physician. I think is the resident doesn’t want to evaluate her then the ER nurse needs report that person and go find another physician to do the job. I would also talk to the house supervisor about the situation so it could be reported to administration. Doctors go into medicine to help all people, not to pick and choose who they want to
Nurse A seemed confident and calm while nurse B appeared tired. With the first patients, I noticed that both nurses were asking for first and last name and confirmed the information with the picture in the computer and the medication cup. After a few minutes, I turned my attention to nurse B because I noticed she did not ask a particular patient for his name. Instead, she relied on the name provided by a patient care technician. When she was about to give the medication to the patient, nurse A noticed that the patient on the computer screen was not the patient on the counter. She immediately told nurse B “ That is not Mr… girl ” and nurse B responded while laughing “ He looks exactly like …, I need to get some coffee ASAP”. The patient immediately realized what happened and told nurse B his name. After that, nurse B reached for the right cup and administered the medication to the patient. Even though a medication error was not committed and no harm was inflicted to the patient, by violating important QSEN competencies this incident could have caused a negative patient outcome.
Often in rehab facilities, tasks are delegated to nursing assistants, who are not allowed to make assessments, but who also are not educated to be looking for slight changes in patient condition. Increased agitation and confusion can be attributed to lack of sleep, poor nutritional status, or even be considered a normal fluctuation in the patient’s dementia and may not be reported to a nurse. Oliguria and odor of urine may not be noticed by an aid in the event that the patient load was heavy, and is something that an aid may not realize is a critical factor to be reporting to the nurse on. Lastly, when a patient may not be able to express pain verbally, it requires healthcare providers to be familiar with them and make astute judgements based on their behaviors, vital signs, and overall affect/appearance to know that they are in
“Elaine” is a 34-year-old white female patient with an extensive medical history. She has a history of seizures, uncontrolled diabetes since the age of fourteen, neuropathy, fibromyalgia, COPD, Sleep Apnea, and is currently suffering from two venous ulcers on her feet. She came to the ER one week ago with nausea and vomiting and was found to be in Diabetic Ketoacidosis and her wounds had become infected. She spent three days in the ICU and for one day was ventilated. She was then sent out to the Medical/ Surgical for further management 3 days ago.
When the practices in the healthcare delivery system or organization threaten the welfare of the patient, nurses should express their concern to the responsible manager or administrator, or if indicated, to an appropriate higher authority within the institution or agency or to an appropriate external authority” (3.5 protection of patient health and safety by acting on questionable practice, ANA, 2015). The example of the practice is a patient discharge from the rehab facility to the Personal care unit with pending PT/INR results, which turned out to be critical. The admitting nurse demonstrated moral courage by questioning physician who wrote discharge orders and the nurse who completed discharge. Rehab physician refused to address lab results and referred the patient to the PCP. Admitting nurse raised a concern to administration to review discharge protocol and deviation from safe practice. Nurse acted on behalf of the patient and requested readmission to rehab based on patient’s unstable medical
My colleague and I received an emergency call to reports of a female on the ground. Once on scene an intoxicated male stated that his wife is under investigation for “passing out episodes”. She was lying supine on the kitchen floor and did not respond to A.V.P.U. I measured and inserted a nasopharyngeal airway which was initially accepted by my patient. She then regained consciousness and stated, “Oh it’s happened again has it?” I removed the airway and asked my colleague to complete base line observations and ECG which were all within the normal range. During history taking my patient stated that she did not wish to travel to hospital. However each time my patient stood up she collapsed and we would have to intervene to protect her safety and dignity, whilst also trying to ascertain what was going on. During the unresponsive episodes we returned the patient to the stretcher where she spontaneously recovered and refused hospital treatment. I completed my patient report form to reflect the patient's decision and highlighted my concerns. The patient’s intoxicated husband then carried his wife back into the house.
There was inappropriate staffing in the Emergency Room which was a factor in the event. There was one registered nurse (RN) and one licensed practical nurse (LPN) on duty at the time of the incident. Additional staff was available and not called in. The Emergency Nurses Association holds the position there should be two registered nurses whose responsibility is to prov...
Post-operatively she presented nauseated with stable vital signs and was placed on nothing by mouth status for remainder of the day which would be switched to thin fluids as tolerated after twelve hours. It was expected that Patient X would be discharged home after a few short days of observation to where she lives with her sister and is visited by a personal support worker every few days. However, Patient X began experiencing nausea and vomiting, producing around 50-100ml of black coffee grind emesis every two to three hours with acute episodes of shortness of breath. Initially this was attributed to blood that was left behind from the surgery but this continued five days post op, to the day where she became one of the patients under the writers care. On report it was communicated Patient X had 2/3 and 1/3 running at 100ml/hr, she was on two liters nasal prongs, and had not had a bowel movement in six days. The medications she had ordered daily were, sucralfate before each meal, beclomethasone q12h, ipratropium BID, metoclopramide QID, Nifedipine at bedtime, ondansetron TID, pantoprazole BID, risedronate weekly, Advair BID, sucralfate before meals and at bedtime, levodopa/carbidopa BID, and fesoterodine fumarate, which was on hold because she was unable to keep it down as a it is a by mouth medication. The as per needed medications she had ordered at shift
In May 1995 I began working once a week at Massachusetts General Hospital. I imagined myself passing the scalpel to a doctor performing open heart surgery, or better yet stumbling upon the cure for cancer. It turned out, however, that those under age eighteen are not allowed to work directly with patients or doctors. I joined a lone receptionist, Mrs. Penn, who had the imposing title of "medical and informational technician." My title was "patient discharge personnel." Mrs. Penn had her own computer and possessed vast knowledge of the hospital. I had my own personal wheelchair. Manning the corner of the information desk, my wheelchair and I would be called on to fetch newly discharged patients from their rooms.
Patient is an 88-year old white female. She was admitted to Friendship Village on 01/26/18. She is currently being treated for acute kidney injury (AKI), Coronary artery disease (CAD), and high blood pressure (HTN). The patient has a history of appendectomy, bunionectomy, hysterectomy, thyroidectomy. She was sent from Banner Desert Medical Center patient arrived by the EMS patient was unresponsive on the couch her husband found her, her husband attempted CPR. Patient mentioned having heart attacks in the past and injuring herself prior to coming to Friendship village that resulted in getting two pins put in her hips and having teeth knocked out of her mouth but this time when she had her recent heart attack she said was told her condition is
Determining the right business structure is an integral part of establishing and managing a successful business. The characteristics of each business structure are an important part of determining whether it is the right structure for a wide range of businesses.
The four main barriers are poor communication, an unclear common objective, conflicting attitudes, priorities and values, and the lack of equal responsibility amongst the team.
After the handover, I was asked by my mentor to attend to a patient who is bed ridden to have her personal care done with the assistance of one of the health care assistant staff. The patient was recently admitted to the ward and she looks sc...