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Case Study on Air Asia I. A full Strategic Appraisal Introduction: In the year 1993, Air Asia was founded by the Malaysian Government as a sister airline to the major Malaysian Cargo airline known as MAS. After its establishment Air Asia started its operation in 1996 and early 2002 Air Asia was less recognised as MAS aviation was dominating the market. There was a complete support from the Government as a part of State Own Enterprise focusing on the national objective in-lieu of giving attention to commercialization. Due to the partial support from the Government towards to MAS operation, Air Asia was suffering from loss even after being in profit for its last year. Which was totally not served from MAS even if Air Asia a sister concern airlines to cater the domestic routes. In the year 2001 Air Asia was suffering from a huge debt of USD 37 million, and that very moment Fernandes introduce a revolutionary plan of Low – Cost Aviation. Later, Government was looking as this as an another opportunity to get back in pace, as Government was trying to bring it above from last two year Pesek (2003) and Ranawana (2001)( Pesek Jr, W. (2003, July 9 2003). The Richard Branson of Asia Shakes Things Up. The Manila Times. Retrieved April 12 2010, from http://splashurl.com/kypcbye Ranawana, A. (2001, November 30 2001). No Fear Of Flying. AsiaWeek.) A detail study is shown which will investigate about the technical up-bringing of Air Asia as a biggest contender in Aviation industry. Marco Environment Analysis PESTEL Analysis Political Factor: Political interference plays a vital role in the Airline industry more particularly in Asia-Pacific and ASEAN counties. About 69% of Malaysian Airline is owned by the Government. They proctect there Air... ... middle of paper ... ...yone Can Fly” emphasising on on-line ticketing from around the world (No-ticket while travelling)eliminating physical staff, Advancement in IT, and constant research on reducing their cost in every department with better services to customer. Air Asia is now enjoying a healthy sustainable competition advantage in LCC industry. Focusing to right target class of society i.e. medium scale Air Asia has strategically implement the LCC Airline to earn huge number of travels. ‘’low income market presents a prodigious opportunity for the world’s wealthiest companies to seek their fortunes and bring prosperity to the aspiring poor.’’ (Prahalad, 2002 (Prahalad, C.K, Hart, L.S (2002) The Fortune at the Bottom of the Pyramid, Strategy +Business, 26 pp1-14) Corporate Strategy Option Ansoff Matrix, with context to Air Asia looks in the growth and expansion of the company
It has stayed relevant to the market through its propelled philosophy of relationships to generate profits in the business. Since its establishment in Monroe, Louisiana the once tiny airline has stretched to greater heights serving in 6 continents. It has also established a distinguishable name among its competitors with a reputation of leading customer services. However, even as an established venture, the company needs to maximize its profits in order to stay in business and expand in to new territories beyond its conquered boundaries. A strategic analysis was carried out by our team to establish the company’s current situation. A SWOT analysis was performed to come up with three referenced, strategic alternatives. This alternatives are meant to act as a strategic guidance to the company in order to enhance growth. The strategic recommendation provided will improve and enable the business to cope with the competitors while the implementation of the strategy section will outline the way to go about achieving these alternatives in the business setting. Lastly, we put up a discussion on the evaluation procedures and necessary controls for the
International and domestic aviation industries exhibit large changes in political environments, affecting mannerisms of customer travel (asse.org, 2017). Aviation bodies, including International Air Transport Association (IATA , 2017), regulating international air transport, and Civil Aviation Authority (CASA, 2017), regulating Australian air services, have authority in ensuring execution of the correct practices and procedures. The Australian Competition & Consumer Commission (ACCC, 2017), ensures government regulations, trade agreements, and taxation laws are executed. International political trade relationships, affect passenger numbers travelling between countries, and political instability affects Qantas revenues (Kaivanto & Zhang, 2017).
This is the historic background of an American Airline company called the Southwest Airlines Co. based in Dallas which still exists and operates with great success between 57 cities in 26 states of the US, by over 300 airplanes , providing primarily short-haul, high frequency, point to point, low fare service . Through this essay we will see an analysis of the company’s advantages and disadvantages through a SWOT Analysis. We will try to localize the problems of the company at the time and in the case of a future expansion, and we will try to give a number of alternative solutions and chose one of them. The Southwest Airlines is a company that has done its first movements in the airline world in 1971 after many efforts for its opening through legal battles with competitors that did not believe that there was any particular reason why the another airline company should exist among all the others already existing. The different things that the new airline company provided were many and very interesting. The idea started from two friends Rolling King, and investment advisor, and Herb Kelleher, his lawyer, who met in order to discuss the idea of Rolling King for a low-fare, no- frills airline to fly between three major cities in Texas. The outcome of this discussion was in reality the decision of the two men to go for something that they believed would work, even though they were not positive about that. After all the legal battles between the two men and the airline companies of Texas at the time who believed it was not necessary for another airline company to enter the market, battles that prevented the operation of the company for three whole years, Southwest Airlines Co. had become a reality. Other legal battles followed in the future that justified the Southwest Airlines but left the company broke, while during the first year of its operations made losses and the earnings for the next half a year were balancing with costs. Gladly the recovery came soon and by 1978 Southwest Airlines was one of the most profitable in the country. Later on, Southwest Airlines Co. managed to provide airline transportation in eight more cities in Texas and dominated the Texas market, with low prices and frequent departures. Today the Southwest Airlines Co. is a very big domestic airline company, the fourth in the US. We will now have a small analysis of the company’s environme...
On the surface, the players in the U.S. Airline Industry appear to be in an enviable industry filled with glamorous perks and a solid business model. However, analysis paints a different story. Digging deeper reveals significant issues with little possibility for industry wide solutions, therefore making the industry unattractive.
use of a ansoff matrix as it helps to focus on the firm’s present and
Many policies and procedures need to be revise and make better for the greater good of the company such as safety Airplane need to be safe and comfortable place to be repairing and fixing the seats will be a major plane improvement subsequently people can be more at ease and to avoid lawsuits against the company. Ticket purchaser will have the opportunity to choose anything they might need during the flight such as earphone if in case they need to watch movies with a small fee. For easy access, a customer representative will be available if a customer need directly and online booking will be available. Stand by travelers will not pay a fee until the place is available to them and Limited number for travelers’ opportunity. Fees and Taxes guideline will be available and handy which covers all destination. Customer must cancel prior the fly scheduled for the ticket to be
The Global Industry, with the help of globalization, has been connecting the world for the past few years, and have been the missing link to a global economy that is slowly but steadily dominating the world. Over the past 30 years, statistics have shown an average 5% increase of World Air Travel, with the statistics constantly fluctuating up and down, varying due to the economy influence all over the world but it is unquestionable that there has been a steady improvement of demand. Airlines have been increasingly gaining popularity from across the world. According to the International Air Transport Association (IATA), statistics has shown that the airline industry has been generating a lot of profit for the global growth of the economy, with
Air India airline is one of the biggest airline in the India. It was established by the famous company TATA and since its incorporation. It has grown very well and has spread all over the world in the different destinations. It has become the reputable brand in the airline industry with having the operations over 152 destinations. It has link up connection in the 35 countries and it has currently having 137 fleets. This company becomes the public limited company in the 1946. The company has international and the local route and its performance is increasing day by day with the pace of the good growth as compare to the other airlines in the industries in the area and the channels in which this airline is working.
Flight fee is one of the biggest nightmares of the passenger. In this regard, such an initiative is a win-win situation for the Asiana airlines. The establishment of extensive cabin retrofits is also a great improvement to the customer service delivery. The airline also boosts customer experience in a bid to achieve the airline’s sustainability through the provision of lie-flat seats. The seats boost comfort for the passengers aboard; hence, reduction of exhaustion. According to Asian Development Bank (2009), the airline provides the passengers with a sizeable monitor, especially for the business class passengers. The practical productivity of team relies on upon its hypothetical planning, information of an aeronautical building, and tenets of its operation, including exceptional circumstances, and propensities for utilization of this learning, furthermore on order and determination of pilot-in-charge of aircraft and group individuals. The administration productivity air movement, the associations of flight action and a wide range of upkeep of aircraft in the greatest degree is controlled by the proficiency of the action association in the modern undertakings, cognizance of initiators, and the moral obligation of leaders of all positions for action concerning security control of
The airline industry is very susceptible to changes in the political environment as it has a great bearing on the travel habits of its customers. An unstable political environment causes uncertainty in the minds of the air travellers, regarding travelling to a particular country.
Singapore Airlines Limited (IATA code: SQ/ SIA) is the national carrier of the Republic of Singapore which operates from its hub at Changi Airport, Singapore. Singapore Airline is a prestigious member of Star Alliance which consists of airlines such as Scandinavian Airlines and Lufthansa. The Singapore Airlines group has also diversify to cover over 20 airline-related subsidiaries businesses ranging from aircraft handling to travel agency. Singapore airlines is also the world second best airline in the year 2014 only behind Qatar Airways, an award given out by Skytrax, a consultancy and reviews site. (Channel News Asia, 2015) Singapore airline currently hire cabin crew over 9 countries.
AirAsia Berhad is a Malaysian low-cost airline based in Kuala Lumpur, Malaysia. It has been named as the world's best low-cost airline, and a pioneer of low-cost travel in Asia. AirAsia group operates scheduled domestic and international flights to 100 destinations across 22 countries. AirAsia has risen exponentially since its purchase in 2001, as a result of its confluence of opportunity and its application of the Low-Cost Carrier business model (Poon & Waring, 2010).
Singapore Airlines (SIA) was created in 1972 and was fully state owned. The company expanded rapidly, and with a strategy of concentrating on customer needs by providing exceptional in-flight service, the airline quickly became a noteworthy competitor in the market. During its formative period in the 1970s, SIA developed all the hallmarks that made it one of the most successful and consistently profitable airlines in the world. Through a constant investment in personnel skills and other sources, the company has achieved a sustainable competitive advantage, as well as a reputation for classy elegance.
The Malaysia Airline System (MAS) reported a loss of over RM1.3 billion for the Financial Year 2005. It was unacceptable to many parties such as the stakeholders and the government especially the announcement was made at the same time as some of MAS regional competitors reported strong profits in the same year.
One of the characteristics of service offered by AirAsia is intangibility. Services intangibility is inevitable and sometimes could be a challenge for every service provider. According to Pride & Ferrell (2011) intangibility of services can be defined as the characteristic that the service is not physical and cannot be perceived by the senses. For instance like AirAsia which provides flight services, it is impossible for the customers to touch the flight as it is a journey to specific destinations. They might be able to touch the plane, but in the context of services, the customers do not own the physical tools or equipment used to deliver the service but are only entitled to get the service which is the flight service.