Case Study: Natureview Farm

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A. Define the Problem
Natureview Farm, Inc. (Natureview), a small yogurt company founded in 1989, produces and markets yogurt using natural ingredients and a distinct manufacturing method that yields a smooth, creamy texture without adding artificial thickeners. As a result of this emphasis on natural ingredients, the brand has established a reputation for high quality, great tasting yogurt and is the leading natural foods brand of refrigerated yogurt. Natureview’s yogurts – available in twelve flavors in 8-ounce cups, four flavors in 32-ounce cups, and multi-pack yogurt products – are distributed nationally and the company shares leadership in the natural food channels. In 1999, the company’s revenues grew from $100,000 to $13 million; however, despite Natureview’s success and well-established brand, the company has long battled to preserve a steady level of profitability.
In 1996, Jim Wagner was hired as chief financial officer and was able to successfully achieve steady profitability for the company. One year later, in 1997, in an attempt to source its strategic investments, Natureview organized an equity infusion from a venture capital firm; however, the venture capital now needs to cash out of its investment in Natureview and management will therefore need to find another investor or position itself for acquisition. In order to attain the maximum potential valuation, the company must make strategic marketing choices in an attempt to increase revenues to $20 million before the end of year 2001. And to meet this lofty goal, Natureview can potentially enter a new market and transition from the natural food channel into the supermarket channel, a move that would signify a dramatic departure from the company’s present cha...

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...order to increase revenues to $20 million before the end of 2001, Natureview should choose option three and introduce two SKUs of a children’s multi-pack into the natural foods channel. This option carries the least amount of financial risk and would allow the company to build off of its already well-established position within the natural foods channel. Since women already represent 70% of yogurt purchases, the company should market the children’s multi-packs to mothers as a fast, easy, delicious and nutritious option for children as an addition to a meal or as a snack.
Perhaps if the company had more time to meet its goal, or if they choose to re-examine their position again at a later date, it would then be a good idea to attempt to enter the supermarket channel; however, with only one year to increase revenues, it is safer to stay in the natural foods channel.

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