Case Analysis Of One Verizon

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As the largest telecommunication company in the United States, Verizon sells the superiority of its network as the number one competitive advantage. However, over the course of a decade the telecommunication industry changed and having the best network was simply not enough to stay relevant. Telecommunication is an expensive business. “The financial challenges of keeping up with rapid technological change and depreciation can be monumental” (Investopedia, 2015). The Porter’s 5 Force Analysis of the telecommunication industry revealed that the availability of substitutions are high. This drives increase competition in the industry. Furthermore, deregulation has helped to increase new entrants. Nearly all consumers have cellular devices. This has created a saturated market that drives profitability down because companies have to offer lower prices to compete with competitors. Because of industry trends, Verizon has been constantly restructuring to reduce costs, increase efficiencies, and align the company’s One Verizon vision with the company’s departments. The shift to the One Verizon model resulted in analyzing of all departments within the company. The One Verizon model is …show more content…

The decision was to use old furniture, but the furniture could not have any damage and the fabric had to be in good condition. The workstations had to be installed with the appropriate height and file cabinet placement. The electrical outlets had to be operational at all workstations. The back-up power had to be available for up to two hours. The painting had to be flawless with no lumpy surfaces or dings in the wall. The process alignment included receiving proper approvals from multiple stakeholders before aligning. Alignment of the processes and technology enhancements should increase efficiency and productivity as well as cut costs. The technology enhancements should eliminate manual processes and

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