Being a student of Information Management, soon after my graduation, I would like to position myself as a business consultant in a reputed multinational firm. The role of a business consultant in an organization possesses significant importance as it helps to understand the customer need and create business to the company. Furthermore, information technology is growing to new heights every day and it is more pervasive and affordable. Piccoli’s four components of information systems are most important to any organization. Of the four, Technology and process combine in to technical subsystem and People and structure to form Social subsystem. It is important for an information professional to understand the challenges in each of these components …show more content…
As a trouble-shooter, the consultant should be ready to improvise the problem solving process and work towards providing greater access for the teams working towards complex problems. Working as a consultant, it is crucial to stay on the leading edge of business and technologies. It is equally important to train employees of the organization who are unaware or lack access to such trainings. Apart from projects of urgency, it is the role of consultant to research the data and recommend cutting edge solutions to the client. Most times, organization will never meet crises or demand attention but there could be hidden profit opportunities uncovered due to lack of resources to investigate them. Continuing the discussion to implementer, the consultant should also be in position to implement the ideas and evaluate the recommendations given by others. Consultant must perceive an organization as an integrated system but not as a fractioned collection of departments. He is also responsible to facilitate cohesion by serving as a line of communication for the various …show more content…
These risks can be functional/ technical. Technical risks are those which would occur due to adopting an inefficient technology or infrastructure failure. Hence, a good information professional analyzes the available technologies and use the best suited one to mitigate risks. Functional risks would be running out of budgets, sudden change in business requirements and inability of employees to transform. Sudden change of requirements and limited budgets can be overcome by actively involving the customer during the planning and implementation phase. This is agile approach and enables the information professional to consider the new changes and work on their feasibility. It is also important to train the employees to use the newly adopted technologies for better
National Institute of Standards and Technology (NIST): Risk Management Guide for Information Technology Systems. Special Publication 800-30, 2002.
Client was arrested on 11/30/2015. Client reported she was incarcerated at Riker’s Island. On 1/5/2016, Client walk in the Social Service Office to informed this worker that she re-entered the shelter on 1/5/2016. Client in the meeting had body odor. Client reported since 11am she being asking onsite RA for her personal belonging so that she can take a shower and changes her clothes. Client continues to report due to limited staff onsite she was told to wait until the RA return from lunch. . In the meeting client was dressed in slack black pants and sweat black hooded sweater. She appears to be calm, cooperative and forthcoming with information.
Risk management: The agile project management enables you identify challenges early in the project life. This way, the scope could easily be changed mid-project, this is impossible to do using the traditional
According to the Case Management Society of America, case management is "a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual's and family's comprehensive health needs through communication and available resources to promote quality, cost effective outcomes" (Case Management Society of America [CMSA], 2010). As a method, case management has moved to the forefront of social work practice. The social work profession, along with other fields of study, recognizes the difficulty of locating and accessing comprehensive services to meet needs. Therefore, case managers work with these
The helper helps the clients to explore and choose possibilities for a better future. In stage II, the key problem of deciding what type of key opportunities in asking the question what the future might be on manageability. The helper asks the client what do you want the future to look like? In thinking about a better future are often leads to finding ways to make the future a reality. The first relates to those that need help in managing specific problems. The principles for helping the client work on an issue is to find out if this a crisis. Begin with issues that needed to work on immediately. “Large, complicated problem situations often remain vague and unmanageable. Dividing a problem into pieces can clarify where the value lays Egan, G. (10 edition 2014)”.
In the case study provided, the B&L Inc. company is a manufacturer of trailers for highway transport trucks. They use three different divisions to manufacture about forty trailers per year. The current structure of the manufacturing process consists of the trailer division, a sandblast and paint division and the metal fabricating division. Brian Wilson, the materials manager, was asked by the general manager to look for opportunities that could reduce the operational costs of the organization. Pursuant to this directive, Brian decided to prioritize on reducing the cost of the metal fabricating. The one item that he has considered to outsource is the outrigger bracket. This is an accessory that is used to secure oversized containers.
1.1 Explain the value of customer service as a competitive tool Customer service is valued as a competitive tool by many organisations. It gives you the ability to gain customer loyalty while meeting the customer’s expectations. Staff will have the skills and knowledge that will provide a competitive edge. Most organisations are known for the quality of their customer service. This means that they are known for good customer service or poor customer service.
Client is a 25 year old Caucasian heterosexual woman who lives with a Caucasian male partner of 3 years who is the father of client’s 1 year old daughter.
Although small businesses do not make a lot of major deals with large investors, most small businesses create profit revenue greater than large corporations. Small business creators are very brave considering only ten percent of small businesses survive. Unfortunately, some communities do not support local small businesses; they only support the large brand name and force small businesses to die out. Since small businesses will not have a name brand known around the world, many people from communities will not support them because they are not known on a national scale. “This, in turn will affect the local economy and drive capital out of their local economy. On average, for every one hundred dollars spent in an economy, if spent on a
Consultants must possess a variety of skills that help to enable them to provide the best advisory services to their clients. Two of the important skills that contribute to their profession and ability to perform the required work are data gathering and presentation skills. Exceptional presentation proficiency is especially necessary because it is essential throughout the engagement. These skills are used to pitch to clients, communicate to the staff especially in the data gathering period, to present their recommendations and persuade their clients to implement their proposal, and also to speak at conferences, workshops and training sessions.
The first competencies that a company should look at when selecting an Organizational Development Consultant is whether or not they have the necessary skills required for the job the client needs completed. All consultants vary in skills and their skill level so it is important to look into their skills thoroughly because if someone seems overqualified and they aren’t well known then it may be too good to be true. The second competency to look for is whether the consultant gathers complete and accurate information on the problem (Consulting Process in Action). Good things to look for in a consultant are do they apply affective questioning, observation, and feedback processing skills. How do the OD consultants analyze the data collected and interrelate it to quantitative, descriptive statistics such as means and coefficients using numerical data (OD and Change pg. 126), or qualitative, theoretical analogies of a problem (OD and Change pg. 123), information about the clients company. When this practice is done by the consultant it determines the types and amount of data needed for the appropriate collection process, which means the better the collection process is done by the consultant the better results will be. After this is done the consultant should assist the client in interpreting the data for effective results and move them into the directions of the intervention planning stage. This gives the client an idea on how they can make changes to certain things to improve their company and clear up any questions they may have with the process.
...ias, O. (2010). Lectures on Management Consulting, MBA Course 2010/11, University of Bradford, School of Management, 17/01/2011.
Risk mitigation is also the process of controlling actions, which are identified, and selecting the suitable ones to reduce risk according to project objectives (Pa, 2015). Risk mitigation is important in IT organizations in so many ways. According to Ahdieh, Hashemitaba, Ow (2012), mitigation of risk provides a mechanism for managers to handle risk effectively by providing the step wise execution of the risk handling (as cited in Pa, 2015, pg. 49). Some risks, once identified, can readily be eliminated or reduced. However, most risks are much more difficult to mitigate, particularly high-impact, low-probability risks. Therefore, risk mitigation and control need to be long-term efforts by IT project managers throughout the project lifecycle. There are three types of risk mitigation strategies that hold unique to Business Continuity and Disaster
A small business can be defined as a legal entity consisting of very few employees. Establishing a business such as a proprietorship is the least complicated among business structures. Proprietorships also have a major advantage over other business structures with regards to filing taxes. Profits generated by the business are taxed at individual tax rates thus avoiding the double taxation incurred by corporations. Local economies, government offices, schools and the unemployed benefit greatly from the growth stimulated by these companies. The taxes collected from small businesses and job creation makes small business a vital part of the community.
Palvia P., Palvia S. & E. Roche (1996) Global Information Technology and Systems Management. Ivy League Publishing