Barry Gross Negotiating Skills Essay

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History
BillCutterz.com came into existences at the encouragement of a friend Mindy Niles, who recognized Barry Gross negotiating skills when he was able to reduce her cable bill by 50 percent. She suggested that he should turn his skill into a business. It was from this idea that BillCutterz.com was founded in May 2009 by Barry Gross.
Barry Gross negotiating skills can be traced back to his years in telephone sales with Reef Industries Houston Texas, originator of crime tape. As marketing manager Gross was responsible for marketing the company’s products that include banners and crime tape. In 1976 when he start, Reef Industries annual sales for caution tape was $60,000. Four year later in 1980 when he left the company, Reef Industries annual …show more content…

BillCutterz.com indirect competitors in the industry are Mint.com and Billshrink.com. Unlike BillCutterz.com who negotiates on behave of the customer to reduce their monthly bills. These companies help consumers monitor budget and compare prices of competing services. Barry Gross recognized early that there was no direct competition in the negotiation service and because of his of Barry Gross negotiating skills; he was able to dominate the industry by using the provider churn rate as an advantage to negotiate, since it difficult for provider to calculate consumer satisfaction from survey. He found that providers were willing to negotiate with a customer to have their bill reduce rather than have that customer …show more content…

They won’t charge the customer unless they are able to provide the customer with savings on their bill. This type of policy do builds the customer confidence since they have nothing to lose by signing for the service. However, a challenge is created in maintaining that customer beyond the life of the saving on that bill. A suggestion for BillCutterz.com is to provide an incentive to existing customer in the form of a percentage discount to review bills on a yearly basis.
In looking at the company financial statement, there is no provision for advertisement. One of the ways for any business to grow is through advertisement. BillCutterz.com experienced that boast from the ABC interview. Therefore, the company need to incorporate advertisement as a part of their marketing strategy. Additionally, they should expand their target group form individuals to different corporations.
In conclusion, BillCutterz.com currently has a niche market; they are providing a unique service. Barry Gross strong negotiation skills and an informed and train workforce in an industry that has little or no competition. However in order to sustain this grow the company need to re-assess it’s strategy and business model to align it with the company’s growing demand for its service. BillCutterz.com should not lose focus of the fact that if they don’t act at in proving their company strategy then one of their competitor will capitalize on its model

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