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Communication skills
Communication skills
Concept of communication styles
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Small talk can be a big help. Did you read that, think to yourself "I hate making small talk?" Most people do. The fact is small talk can be described by any number of words, but few are good. It can be annoying, inconvenient and downright awkward at times. However, it can also provide a huge range of benefits that you kick yourself for not making use of sooner! In your day to day life utilizing the benefits of small talk is a blessing; you can do it anywhere, with anyone, and you don't have the pressure of carrying on with a long and possibly serious conversation you would probably prefer to avoid. For example, we have all felt the awkwardness wash over us as we, riding up in an elevator alone, are suddenly joined by another person. Should …show more content…
(When using the news as a subject for small talk stay away from politics, controversial issues and depressing topics - these will have the opposite effect to what you desire, and nothing will be accomplished.) At first it might seem like it has little effect, but when you run into the same person next Wednesday morning and they greet you with a smile, perhaps even a handshake, and inquire as to how you are, you will appreciate the significant impression a gifted "small talker" can leave on even their most casual of …show more content…
Several years ago she was working as a lecturer at a medical school; a good job with nice pay, but not the job she really wanted. Her boss, an older lady named Margaret, was incredibly intimidating - with an air of superiority and a mean look about her, the staff avoided her when they could. One day, my friend's mother, (being the saintly woman that she is,) ran into Margaret and another colleague in the copying room; the other colleague was reloading the paper tray, and both women were in total awkward silence - and she wanted to ease the atmosphere of tension in the room. To make a long story short, she asked Margaret whether or not she had any plans for the weekend - as it turned out her demeanor entirely changed, clearly because someone had finally shown an interest in her life outside work. From that time on small talk between them was commonplace, and in time my friend's mother became first choice to fill in while Margaret was away. And now, twelve years later, my friend's mother is in the highest position at her workplace, exactly where she wanted to be - all because she showed an interest in her
Florence is in her headquarters at the hospital, she works at. She is writing a letter to a patient's mother. When all of a sudden, Mary, a fellow nurse, walks in. Mary and Florence talk about how nice it is to work with each other and how happy Mary is here. Mary quotes, “ I’m glad I’m here with you Miss Nightengale. Good Night.” at the end of their discussion.Also, they talk about how both of their families don’t really want them there. They talk for a little and Florence seems very at home and happy. Later, after Mary had left, two gentlemen come to talk to Florence. It is Dr. Goodale and Dr. Hall that have come to speak with her. After talking for a while they both leave and let Florence to her work. In the hospital, Florence seemed like an entire new person, she was much more
Communication is an essential part of nature. Humans have adopted and became a custom to language as a part of our daily social lives. Verbal communication is used since day one; exchanging information as babies to our guardians when were in displeasure can even be a form of communicating. Being social is something that will never parish, thus being so important in our lives, it is nearly impossible to go a day without some sort of communication being shared. Even though everyone has different traits of the amount of socialness one might have, being shy and not being very social, can still give off certain communication cues that others can knowledge. There are non-verbal cues and visual aspects to help us communicate better and help us understand
After Toosweet (Anne’s mother), quit a domestic job she had with a lady that worked her so hard, she got another domestic job with the Johnson’s. Mrs. Johnson was a school teacher and Mr. Johnson was a rancher who bought and sold cattle. The Johnson were very nice to Anne and her family. However, it was Mr. Johnson mother, Miss Ola, who lived with the Johnson’s that appeared to have impacted Anne the most in the household. Though Anne did a lot of chores for Miss Ola, Anne learned to like Miss Ola very much and they had lots of fun together. Miss Ola would bake cookies for them every Saturday and had a bell she would ring when she had cooked something for them or wanted them to do something for her. The old lady (Miss Ola) who would call
Whenever Waldine gets an award for school, her mother could not come to the ceremony because she is booked with work, though her mom makes up for her absences by being a big sister for Waldine. Since Waldine had two brothers, she did not know how it is like to have a big sister though her mother easily filled that void and was always there for her. If Waldine ever made mistakes, her mother would always comfort her and tell her that it is fine because people could learn from it. Waldine’s mother may not have been a great mom but she was someone that Waldine looked up to despite her flaws. Her mother does what she can for her kids knowing that she cannot be there when her children needs her the most and Waldine respected her for that due to her willingness to give up her time for them. Waldine was fortunate to get close with her mother because she was about to leave her and move to her dad’s place
reluctant, but finally agreed to go. As she was heading out the door her mother told her,
This communication made me aware of the few things I need to improve when I’m having a conversation with anyone. I realised that my weakness is talking to strangers and I’m often nervous which makes me so unclear when I’m clear and I speak quite fast and get it over with, Therefore one those things that I need to improve is that I should speak clearly and learn to structure my sentence well, because I cannot have eye contact with someone I should always look at their forehead as it makes it look like I’m having eye contact with them. I should also be able not speak to fast especially when speaking to an Elderly person; I should also be able to be more specific.
Listen, there 's nothing wrong with being a gregarious person, nor is it bad to be chatty and conversational. Trust me, introverts like me rely on you to fill the awkward silences of life.
Deborah Tannen is the author of the book You Just Don't Understand where she analyzes the different meanings of communication between men and women. Her research shows that women and men use the same words and phrases and yet can interpret and react to those same words and phrases differently. Tannen compares the two sexes to find men use their conversation as a type of competition or to preserve their independence. For example, men talk about their knowledge regarding sports, cars, women, exc. Meanwhile, women try to foster intimacy through communication. For instance, women often talk and relate on a personal level. Throughout Tannen's book she uses "cross-cultural communication" to describe the differences between the language of men and women. Tannen observed that, "For males, conversation is the way you negotiate your status in the group and keep people from pushing you around; you use talk to preserve your independence. Females, on the other hand, use conversation to negotiate closeness and intimacy; talk is the essence of intimacy, so being best friends means sitting and talking. For boys, activities, doing things together, are central. Just sitting and talking is not an essential part of friendship. They're friends with the boys they do things with" (Tannen 95).
Gossip can be a form of either informal or conversational talk that is not usually planned but happens spontaneously in conversation (Tholander, 2003). Gossip is a distinct and unusual form of storytelling as it involves a non-present third person. In order for a story to be considered as gossip it must handle a past event of which the absent third party was involved in. It often occurs within friendships,
Because of her active involvement in my life and Eileen’s she became known to our friends as “Mama”. Where ever we would go- she would go with us, that’s just the way it was… she got so close to our friends that they formed their own friendship with her.
I have a great comfort in engaging others and find it easy to communicate with people. When in a group or engaging with someone one-on-one, I do not find it uncomfortable to engage in a conversation or start one. The strengths I possess in my engagement skills are that I am an extrovert, compassionate, and communicate effectively. However, I do need to work on not always starting a conversation and allowing others to talk first. I also need to improve on my listening skills instead of always feeling that I need to make a contribution to the conversation. Even though I am able to communicate effectively, I sometimes need to remember that others deserve a chance to start an
Interpersonal skills are valuable in everyday life and in business. There is a wide difference between people in their mastery of interpersonal skills. However, the assumption is that each skill can be learned and developed by everyone if they make the necessary effort.
Verderber, S. K., & Verderber, F. R. (1976). Interact; Interpersonal Communication Skills. California: Wadsworth Publishing Co.
Social communication is helpful to reduce stress. Have you ever talked to somebody you're so comfortable with that at the end of the conversation you felt so relieved?
I used to be very shy, and not talk to a lot of people. It was a big part of my personality, and I would only talk to someone when spoken to. Wong explains how I acted very well, “My friends and family probably wouldn 't describe me as shy. But for me, being shy has always been about struggling to connect with people I don 't know. I fear the unfamiliarity of a stranger—how they might judge or reject me. Maybe there 's nothing inherently wrong with being timid, but when I started noticing how it affected my everyday life, I wanted to get it under control.” (para. 3). I started getting more and more talkative as I grew older, but one day I decided to change. I began to come out of my comfort zone. For example, I made myself talk more to people even though I was afraid of what I would say, but I made myself do it anyways. This helped me communicate a lot with people, because they began to respect me more, because I would also watch what I would say to them. I still watch what I say most of the time to people because one of my biggest fears is to offend someone on accident because of something that I said. Making myself talk to people more made me a much more outgoing person, which is a big part of who I