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The importance of consumer protection
The importance of consumer protection
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Australia has legislation that specifically applies to consumer sales including online sales. Australian consumer protection laws and the privacy laws have a large umbrella and apply to all sales of goods and services to Australians irrespective of where the business is located.
In Australia, the Australian Consumer and Competition Commission (‚¬"ACCC‚¬) is currently beginning to review and check websites to ensure that they are abiding by consumer law requirements as well as privacy requirements. To satisfy these laws you need to ensure you meet the consumer and privacy law requirements with respect to your terms and conditions on guarantees and warranties as well as the latest updated privacy laws for your online business.
There are several
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DO NOT COPY ANOTHER WEBSITE'S PRIVACY POLICY! You may not use the same practices, it may be out of date, you may get into serious trouble and/or receive regulatory or legal penalties by doing this.
In addition, ensure you are also updated on the latest regulatory updates with respect to the Consumer law. They are also constantly changing and will continue to do so to ensure the protection of consumers with respect to both online and physical business owners.
Australian laws governing sales are very much pro-consumer and if you have a business, online or otherwise, you need to ensure you are aware of these changes and to ensure your business policies match these legal requirements.
If you are a business owner with a website that does not have an updated privacy policy or updated terms and conditions, you may not be considered a professional, credible or compliant site by consumers and may be missing out on valuable business. You may also find the ACCC will assess you and issue you with a penalty payment for your non-compliance. It does not matter that you are online only with no physical shop-what they are concerned about is the protection of Australian consumers. They have started enforcing these requirements for all online
Australian Legal Case: The Mabo Case The Mabo case commenced in the late 70's about an Aborigine Eddie Mabo who fought for his land on Murray Island, part of the Torres Strait. The issue that started the court case was when Mr Mabo appealed for a permit from the Queensland Government to visit the island. His proposal was declineed so he was unable to return home to visit his homeland.
This essay will examine key aspects of the recent implementation of the Australian Consumer Law (ACL) 2011, which is the largest overhaul in Consumer Law in Australia in the past twenty five years. The ACL replaces 20 existing State and Territory laws into one national law , the legislation was enacted in two main parts as Schedule 2 of the renamed Trade Practices Act 1974 (Cth) (TPA) - Competition and Consumer Act 2010 (Cth) (CCA) . Aforementioned this essay it will outline the key benefits of the implementation of the act. Furthermore it will critique the Act, whilst exploring the objectives of the legislation.
Throughout the world, in history and in present day, injustice has affected all of us. Whether it is racial, sexist, discriminatory, being left disadvantaged or worse, injustice surrounds us. Australia is a country that has been plagued by injustice since the day our British ancestors first set foot on Australian soil and claimed the land as theirs. We’ve killed off many of the Indigenous Aboriginal people, and also took Aboriginal children away from their families; this is known as the stolen generation. On the day Australia became a federation in 1901, the first Prime Minister of Australia, Edmund Barton, created the White Australia Policy. This only let people of white skin colour migrate to the country. Even though Australia was the first country to let women vote, women didn’t stand in Parliament until 1943 as many of us didn’t support female candidates, this was 40 years after they passed the law in Australian Parliament for women to stand in elections. After the events of World War Two, we have made an effort to make a stop to these issues here in Australia.
..., websites and online marketers do find ways around users’ precautions to gain personal information. There are many people out there who want to use personal information like credit card numbers or addresses to cause harm to others. These cases are the extremely negative ones that people want to and should avoid. The case of companies and third parties tracking browsing history and other information for advertising purposes hover over a finer line between good and bad. For some people, tracking can be considered convenient in terms of shopping for what they are interested in, and others may be uncomfortable with the thought of being tracked without knowing. As stated in the beginning, complete privacy is unlikely, but being informed about the tactics of the Internet can help one protect themselves and others in their care to be as careful and private as possible.
Indigenous Australian land rights have sparked controversy between Non Indigenous and Indigenous Australians throughout history. The struggle to determine who the rightful owners of the land are is still largely controversial throughout Australia today. Indigenous Australian land rights however, go deeper than simply owning the land as Aboriginal and Torres Strait Islanders have established an innate spiritual connection making them one with the land. The emphasis of this essay is to determine how Indigenous Australian land rights have impacted Aboriginal and Torres Strait Islander people, highlighting land rights regarding the Mabo v. the State of Queensland case and the importance behind today’s teachers understanding and including Indigenous
There are some Muslims who say that Brisbane is a “paradise” for Muslims in comparison with other parts of the world (Akbar, 2016), however, this does not mean that there are no cases of discrimination against Muslims by non-Muslim Australians who base their views on negative portrayals of Muslims in the media. Mirza Uzair Akbar, an Imam at Holland Park Mosque, along with many Muslims in Brisbane (as well as Australia) has labelled the media as the source of public ignorance, stating “the media and information in news has a lot to do with discrimination, it’s how certain groups are portrayed” (Akbar, 2016).
Murphy, Eve M. Caudill and Patrick E. “Consumer Online Privacy: Legal and Ethical Issues.” Journal of Public Policy & Marketing 19.1 (2000): 7-19.
Indigenous Australians have had a controversial place throughout Australian history, with World War 1 being one of the main events in this topic. Although there were no aboriginals that went to fight in World War I, it was not that they didn't want to because of their violent history with the British, it was because the British didn't allow them to enlist for World War 1.
Entities must have a simple means by which an individual can readily request not to receive direct marketing from the entity and ensure that personal information about the individual is not provided to third parties for direct marketing. APP 8 states if an Australian entity intends to disclose personal information to an overseas entity the Australian entity must ‘take such steps as are reasonable in the circumstances to ensure’ that the overseas entity complies with the APPs. If the overseas entity does not comply with the Australian Privacy Principals, then the Australian entity is accountable and liable as if it had not complied itself. APP 11 concerns the security of personal information. This principle states that an entity must take ‘reasonable’ steps to protect personal information it holds from ‘misuse, interference, loss, unauthorised access, modification or
Mustaffa, S and Beaumont, N 2002, “The effect of electronic commerce on small Australian enterprises”, Technovation, Vol. 24, no. 2, pp. 85-95. (online ScienceDirect)
Online buyers also have many concerns about shopping online. From the same article mentioned above, the following were tallied:
To conclude, with the significance of e- business, consumer privacy becomes an important concern. The sales of consumer information and the lack of privacy awareness are the main causes of the privacy problem. The problem causes the harm to companies’ image, the troublesome to consumers, the loss of confidence in the rule of law and the increase in the awareness on privacy and respective solution are provided to tackle the consequences. Consumer privacy is an essential element in e-business. To further expand the utilization of e-business, each party should bear the responsibility to respect the privacy as to respect human rights.
Papacharissi, Zizi, and Jan Fernback. "Online Privacy And Consumer Protection: An Analysis Of Portal Privacy Statements." Journal Of Broadcasting & Electronic Media 49.3 (2005): 259-281. Communication & Mass Media Complete. Web. 24 Nov. 2013.
...ildrens Online Privacy Protection Act (COPPA).” (Loeffler 2012) It was also shown how state laws were very minimal and there may even be states that do not contain specific privacy and information security laws. Two states that enacted laws on privacy and information security were California and Massachusetts in which state Attorney Generals were involved. “California law requires operators of commercial Web sites that collect personal information from California residents to post a privacy policy that identifies the types of personal information collected.”(Loeffler 2012) This discloses personal information from third parties that are requesting information from users. In these states the laws that would apply would be also relevant to state consumer protection laws. Thus consumer protection laws, prohibit unfair or defective acts from being practiced by companies.
This article includes the process of online business; how to sell a product, advertising, various ways to create awareness and how to become a reseller. Additionally it consists of Laws and conditions for an online business, spamming, electronic signatures and online sales tax.