Apple Case Study

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Apple is one of the leading brands of technological devices, which is headquartered in California. It invents and sells both hardware and software products. The well-known hardware products include iPhone the smartphone, iPad the tablet, Mac the computer, and iPod the media player; and the famous software includes iOS system, iTunes, Safari, and iCloud. There is no doubt that Apple has been paying loads of effort behind its succeed, and the factors will be investigate below. Firstly, Apple provides sound customer services. Even though Apple is making its products simple and easy to use in order to favour various types of users, it is still a challenge to get use to most of the function in a high-tech product. For instance, many of us own an …show more content…

Some experts in smartphones said iPhone are being less and less creative on designing the new phones, and no special features either. It have blamed on Steve Jobs passed away. If Apple need to keep its market leadership, it must have some change on both the hardware and software. First, there should be some breakthrough on their devices, the outlook of iPhone should imitate the market flow. For example, the screen of the iPhone should be bigger (even now iPhone 6/6s have bigger screen) and be ‘headphone-friendly’, other brand’s headphone can never be used on the iPhone, this is feature should be improve to let the customers feel new iPhone are much user-friendly than before to increase the sales and to keep its market share in a high …show more content…

Global market is giving pressure on China to stop maintaining a lower rate of production, especially what happened in Foxcon, a production factory in China, as the labours’ human right have been violated by the company and what worsen the supply chain is the Foxcon is the main producer of Apple products. Once the externalities between demand and supply are bigger and bigger and supply chain cannot solve the problem, Apple might not able to enjoy the cost advantages they used to experiences. To solve this problem, Apple should find a new place or an emerging factory (manufactories cities/countries) in order to keep its production cost low. According a major report from the McKinsey Global Institution presents a clear view of the next era of manufacturing the future, there are more than 10 cities in China, and 22 cities in United States was pointed out as an emerging role of manufacturing. (McKinsey & Company, 2012) Besides, Apple should come out and show their respect on the labours and the company have concerned the problem of environment to let customers feel the company aren’t the rude and

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