Conflict in a Work Environment

Conflict is usually thought as a negative thing but there are times when conflict is needed and has a positive effect on a group or situation. There are many different conflicts that are cause by different issues. These conflicts can either be positive, meaning that it allows people to “grow, change, adapt to new situations, or invert them to new approaches to problems,” or negative (Hybels 270). Negative conflict “diverts the attention from important issues and slows the work” that needs to be done (Hybels 270).

Conflict in a work environment or group situation can sometimes be desirable, it generally indicates commitment to organizational goals, since the people involved are trying to come up with the best solution” (Stack). Positive conflict can bring about new ideas, solutions, and alternatives. It allows the group to view a problem or project from a different angle, an angle that would otherwise be ignored had the conflict not occurred (Stack). When people choice to approach conflict in a positive light new products can be created, problems can be solved, and the environment can be enjoyable and full of creative ideas instead of being an environment where people are unable to properly accomplish what they need accomplished.

When people approach conflict in a negative way they create ineffective working groups and cause productivity to suffer (Stack). When dealing with a conflict if the people involved are unwilling to listen to the other people then nothing will get done. This kind of conflict diverts attention and energy from the task or issues at hand and leads to know where.

What kind of conflict people are having really depends on the attitude people have when the conflict arises. If people choice to see the...

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...e his communication skills to calm millions of people in the time of war.

Leaders need to know their audience and thy need to know what type of communication will best be beneficial in what situations. They might need to say something one way to one group of people and another way to another group of people. Great leaders know who to change their communication styles depending on the situations they are in. People cannot become great leaders without the proper communication traits and when one looks back in history all the great leaders had the communication skills to woe the people that they were leading (Hall). Although these communication skills are not only needed in people that are leaders over millions of people but they are also need in people who are leaders in any kind of situation, being it a manager at a store or the leader of a project in school.