Communication in the Workplace
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According to Forbes writer Susan Adams, “ Why Grammar Counts at Work”. She claims that grammar counts at work because it makes employees look intelligent when communicating with others. she adds, good grammar counts at work because it makes a good reputation of people who are not communicating physically with others, which in other words people who are using social media to communicate with others such as Facebook and Twitter. In addition, good grammar shows respect to readers. For instance, when a nurse reports patients’ medical records, physicians and surgeons will read these records, and a clear usage of grammar will help readers understand these records, such as clarity of scientific terms, prescriptions of medicines, clear explanation of patients’ conditions and such. Furthermore, good grammar shows that a person is listening and paying attention closely to others and that he or she is serious about what they want to convey to others. Finally, unlike poor grammar that shows sloppiness of a person’s thoughts and intentions when communicating with others, good grammar shows a person with an organized thoughts, details, and intentions with others and especially when speaking and writing. People with good grammar think before they speak or write (Adams). Adams agrees with ifixit CEO Kyle Wien, who says “I will not hire people with grammar errors and sloppiness.” He says because people who make grammar errors are likely to make errors in other areas of their work. In addition, bad grammar can lead to misinterpreted details, and those misinterpreted details can cause grammar sloppiness in each document and report an employee writes, because the readers and other people may misunderstand an employee’s thoughts, intensions, and the message he or she is trying to convey. It is ungrammatical, people will judge a person based on his or her usage of grammar; Therefore, good usage of grammar will paint a good picture of an employee and make them look intelligent unlike bad grammar that will make them look unintelligent. Furthermore, good grammar is a reflection of the company, business, and agency, because people with good grammar will more likely to be the cause of businesses’ success. Finally, people who are concerned
about grammar details and good usage of grammar will more likely to be concerned about the success of their companies, the reputation of their companies, and their honest intention when communicating with others, because good grammar equals credibility (Wiens).
Communication and grammar editing skills are two important qualities for medical laboratory technologists. Medical lab technologists will interact with patients when taking their blood, testing their tissues, cells, and body fluids. Therefore, speaking clearly when communicating with patients, asking patients how they feel, listening to patients’ complaints and needs, and identifying medical terms clearly to patients are the types of communication skills that medical lab technologists will be required to use. Next, when communicating with physicians and surgeons. Medical lab technologists will have to listen closely and carefully to the lab instructions, such as the instructions on how to use lab equipments such as protective gloves, masks, and goggles, and they will have to use clear and sophisticated scientific terms when speaking to physicians and surgeons, because surgeons and physicians will view patients’ medical records and documents; Therefore, good grammar and editing skills are necessarily. Medical lab technologists should proofread each record before handing it in to the physicians and the surgeons, spelling of scientific terms should be correct, each record should have a clear explanation of tests and procedures that were performed on patients, major points of each test and procedure should be summarized and explained clearly and correctly, sentences should be punctuated correctly, notes that are written in word documents and sent to doctors, physicians, and surgeons should be reviewed more than once and edited, because any mistake in these notes will harm patients’ health. Furthermore, when interacting with patients physically, medical lab technologist should act in a professional manner and should convey a clear message about their purpose of treating patients by describing the test that is going to be performed on each patient and describing particular medicines a patient should take. In addition, when writing notes to surgeons and physicians, medical lab technologist should know how to use scientific acronyms, abbreviations, and symbols and they should type all these acronyms, abbreviations, and symbols carefully and correctly. Finally, medical lab technologists should clearly and correctly identify each patient’s condition in their notes before handing them in to a physician or surgeon. (Bureau of Labor Statistics).
In order to be a professional communicator with a good grammar editing skills in medical lab technology, I will need to improve my weaknesses with writing, listening and speaking and I will need to apply what I learn from college and my colleague on medical lab career field in the future. First, I will practice using good grammar by proofreading and editing all the research papers that I write, by keeping grammar books close to me so I can look up terms, definitions, and abbreviations that I don’t understand. Moreover, I will read each document and research paper multiple times to make sure that I have edited everything and that all sentences are correctly written and punctuated. Furthermore, I will organize all my writings by including introduction, thesis statements, three body paragraphs, and conclusion and also by using sophisticated and well developed definitions. In addition, I will practice using good grammar skills when texting and sending friends emails. Finally, I will proofread all my writings by reading them aloud. Second, I will develop my speaking and listening skills by listening to radio stations, listening to proper music that are both good materials that will help me learn how to listen properly to others’ concerns and complaints and listen to doctors and surgeons instructions, and I will also learn how to respond to others by speaking properly to them and by using well-sophisticated language instead of vernacular language even when speaking with friends. Third, I will apply what I learn from college and colleagues, and English 111 specifically about good grammar and editing skills. First, I will learn in college how to interact and communicate with colleagues with diversity such as colleagues who comes from different back grounds, people who speak different languages, and think and act differently. Because in the future I will have to interact with patients who are as well come from different backgrounds, different culture, and they will think and act different from me. Second, college will grow my mentality from a high school student mentality, whose ultimate dream was to make friends and to be popular to a college student mentality who is responsible, focused, and hard worker student and a person who is ready to succeed in college and after college. Second, my English 111 class will specifically help me develop my writing, speaking and listening skills. First, the more research papers I write the more my writing skills develop over time and the more my vocabulary and usage of words and sentence structures develop.
Adams, Susan. "Why Grammar Counts at Work.” Forbes. 20 July 2012. 17 Feb. 2014
Wien, Kyle. "I Won't Hire People Who Use Poor Grammar. Here's Why." Harvard Business Review: HRB Blog Network. 20 July 2012. 17 Feb. 2014
Bureau of Labor Statistics, U.S. Department of Labor. “Medical and Clinical Laboratory Technologists and Technicians.” Occupational Outlook Handbook, 2014-15. 11 Feb. 2014.