Communication Across Generations Essay

:: 2 Works Cited
Length: 1156 words (3.3 double-spaced pages)
Rating: Purple      
Open Document

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Communication across Generations
Supervising staff and volunteers from ages fourteen to ninety can be a challenging task. These age groups make up the four different generations: Traditionalist, Baby Boomers, Generation X’ers, and Generation Y’ers. Traditionalist, (born 1925-1946) may need a little prodding to communicate their needs and they prefer written communication plans. Baby Boomers, (born 1946-1964) are aware of technology but still prefer to communicate by telephone and they call themselves the age of the memo. Generation X’ers, (born 1965-1982) commonly prefer short concise communication. Generation Y’ers, (born 1983-2000) prefer short, quick e-mails, texting and mobile phone applications to communicate. The hospital employs people from all of these generations. Yet organizations are still relying on e-mails, voicemails, memoranda’s and face-to-face time to reach this diverse group. Learning to communicate across different generations can ensure that all staff and volunteers understand policy and procedure, deliver a remarkable patient experience, and reach employee satisfaction goals.
First and foremost, all staff and volunteers need to understand hospital policies and procedures that apply to their work environment. Information in a hospital changes regularly; becoming aware of these changes are all staffs responsibilities. The amount of communication distributed daily makes this task next to impossible.
When an employee works for a healthcare organization, preventive healthcare is essential. Flu shots are not mandatory at Presbyterian Orthopaedic Hospital (POH) just strongly suggested. If an employee chooses not to take a flu shot, she must go online and sign a


... middle of paper ...

...n they do not have a centralized staff area. Reaching these staff members requires daily rounding, which at times can be impossible. Being unable to provide communication to this group of staff and volunteers can create dissatisfaction for this group. Having a leader who is unable to communicate effectively to these groups may influence turnover rates, perception of fairness and equity, and decrease the overall morale of the staff. As the leader of this diverse staff, I need to be able to recognize their learning styles and communicate to them in a way they are able to understand.

Works Cited

Apostolidis, B., & Polifoni, E. (2006). Nurse Work Satisfaction and Generational Differences. JONA,36(11), 506-509.
Besheer, Z. N., & Ricci, C. M. (2010). across the generations. hfm (Healthcare Financial Management), 64(1), 44-47. Retrieved from EBSCOhost.

Click the button above to view the complete essay, speech, term paper, or research paper

Need Writing Help?

Get feedback on grammar, clarity, concision and logic instantly.

Check your paper »

This essay is 100% guaranteed.

Title Length Color Rating  
Leadership and Communication Across Generational Lines Essay - Introduction Today’s leader is faced with many challenges, and one is the generational divide that exists in the workplace today. With four different generations working together it is clear that each group has their own preference for communication. Throughout the context of this paper I will explore the generational differences, and describe the characteristics of my generation with regard to leadership and communication styles. I will also describe how technology and the information age play a role in how leaders communicate....   [tags: Interpersonal Communication]
:: 2 Works Cited
1011 words
(2.9 pages)
Strong Essays [preview]
The 21st Century Leadership and Communication Essay - Communication of Leaders Businesses today are becoming progressively diverse in respect to workers and their leaders. As the world advances, the generation of leaders is also changing. New developments and breakthroughs in technology are evolving daily. These elements have potential influence on the generation of the 21st century leaders. The manner in which today’s children are being raised and educated will affect the outcome of tomorrow’s leaders. Many of our children are learning technologies at an earlier age....   [tags: leadership, communication, technology]
:: 1 Works Cited
654 words
(1.9 pages)
Better Essays [preview]
Essay about Managing Employees from Different Generations - There are a lot of causes to the world’s complexities in today’s time, but one very important factor is the mixing of generations in a workplace. This factor cannot only cause a grandson to have a disagreement with his grandfather or a daughter to fight with her mom but also two individuals in a workplace to argue over work related matters. Each generation have their experiences, stories, music, beliefs, interests and characteristics. The gap in generation can cause various implementations on the workforce such as disagreements, quarrels, different mindsets, comfort levels and work ethics....   [tags: complexities, workplace]
:: 5 Works Cited
1327 words
(3.8 pages)
Strong Essays [preview]
The Effect of Age on Communication Essays - ... Generational Characteristics Being part of the Generation X (1960-1980) some characteristic that show up are, being a “latch key kid”, skeptical, desiring directness, and independent (Kersten para 17-19). Divorce among the parents of this generation is also common and it fits like a shoe for this one. Some personal characteristics that may not apply to everyone in this generation are the want to know everything and will ask questions until satisfied with the answer. Technology can be good but it is not a must in life....   [tags: generationals, technology, information]
:: 5 Works Cited
687 words
(2 pages)
Better Essays [preview]
E-mail Receiver and Sender Factors That Influence Emoticon Perception and Use - E-mail Receiver and Sender Factors That influence Emoticon Perception and Use As mentioned previously the use of emoticons is not being used wide-spread (Rezabek & Cochenour, 1998). Although emoticons are not used widespread, there are some differences in use based on sender and receiver characteristics and settings of the communication. Factors such as gender, age, and sender-receiver relationship can all have an effect on how e-mail is used and how messages are perceived (Byron, 2008). In this section we explore those differences....   [tags: Communication ]
:: 20 Works Cited
1975 words
(5.6 pages)
Term Papers [preview]
Explore Communication Through Digital Language Essay - ... According to Dr. Albert Mehrabian body language accounts 55% of our communication and tone of voice accounts for 38%, this leaves 7% unaccounted for, this is taken up by the actual words we use. This is a major problem with digital communication and can create large amounts of miscommunication, people use emoticons to make up for the lack of facial expressions but that still leaves 38% for tone of voice and a large percentage for body language that cannot be conveyed through the written word....   [tags: language, abbreviations, messages] 1034 words
(3 pages)
Strong Essays [preview]
Essay about Interpersonal Communication in an Intercultural Setting - Interpersonal Communication in an Intercultural Setting Cultural growth in the twenty-first century has heightened the emphasis on interpersonal communication in an intercultural setting. As our world grows, expands and becomes increasingly more interconnected by various technological advances, the need for effective interpersonal communication among differing cultures has become quite clear. Due to the advancement of technology in today's world, a world in which some businesspeople are involved in transactions with other businesspeople in faraway countries, the call for knowledge of intercultural communication within this setting has become a reality....   [tags: essays papers] 3907 words
(11.2 pages)
Strong Essays [preview]
Understanding Cultures for Effective Communication Essay - Understanding Cultures for Effective Communication Abstract The purpose of this paper is to examine the many different cultural backgrounds as a whole and come to the realization and conclusion that other cultures have the exact same fears and misguided interpretations that we have and face today. To understand the vast many beliefs and traditions that each culture represents, so as to further advance our own culture and nation. Understanding Cultures for Effective Communication We all have an internal list of those we still don't understand, let alone appreciate....   [tags: essays research papers fc]
:: 1 Works Cited
1314 words
(3.8 pages)
Strong Essays [preview]
Essay about Technological Advances in Communication - "In the beginning was the word." Even the Bible seems to date man's beginnings to the first discovery in communication- the spoken word. Follow me, if you will, on a tour of the improvements man has made in "passing the word." First we will travel back, some five million years ago, to the very beginning of mankind. As we travel through the arid desserts, wooded forests, or grassy plains we stop upon the cave man. Little does he know, but he is about to create history. After spotting a herd of deer, instead of motioning with his arms, or gesturing with his head, he makes a series of sounds, beyond the normal grunts or clicks....   [tags: Exploratory Essays Research Papers] 1276 words
(3.6 pages)
Strong Essays [preview]
Essay on Leadership and Communication Styles from Different Generations - The modern workplace presents many challenges to effective communication and as companies work towards greater diversity difficulties and misunderstandings are bound to arise. Most of the time when we think of diversity we envision ethnicity, cultural and gender based differences. However, now that there are four generations in the workplace generational differences in leadership communication styles and preferences are becoming more obvious and consequently more of an issue (Birkman, 2009). While the generation to which we belong does not define us or our communication style it can influence the way we communicate, what communication technologies and medias we are comfortable using and how...   [tags: leadeship, commmunication, diversity, Baby Boom]
:: 4 Works Cited
805 words
(2.3 pages)
Better Essays [preview]