Assignment for week one
Listening skills
Often when a misunderstanding occurs on the job, it is attributed to a lack of communication, which most of time implies that whoever was delivering the message did not do an effective job. But what about the other side, the listener? Let me give you an example. Mark, a senior-level manager in a high-technology company, seemed to possess all the skills one might expect from someone who had achieved his level of management. When someone talked to Mark, he generally gave the impression that he really cared about what was said. He would look squarely into the person's eyes, nod his head, and now and then say, yes, uh-hu. There was only one small problem: Joe was not really listening.
The contrast between hearing and really listening can be as different as night and day. And in a business environment, not listening effectively to customers, employees, and peers can mean the difference between success and failure. One of the best ways to begin to improve your listening skills is to have a better understanding of some of the most common behaviours you and others demonstrate when not listening effectively. I have done research on the internet And here are some basic rules and instructions how to improve your listening skills.
Rehearsing Your whole attention is on designing and preparing your next comment. You look interested, but your mind is going a mile a minute because you are thinking about what to say next. Some people rehearse whole chains of responses: I'll say, then he'll say, and so on.
Judging Negatively labelling people can be extremely limiting. If you prejudge somebody as incompetent or uninformed, you don't pay much attention to what that person says. A basic rule...
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...issue; how close the people stand to each other when they are talking--all of these and many more are rules of politeness which differ from culture to culture. And this as well applies for expression of feelings and emotions. Different cultures regulate the display of emotion differently. Some cultures get very emotional when they are debating an issue. They yell, they cry, they exhibit their anger, fear, frustration, and other feelings openly. Other cultures try to keep their emotions hidden, exhibiting or sharing only the "rational" or factual aspects of the situation. All of these differences tend to lead to communication problems. If the people involved are not aware of the potential for such problems, they are even more likely to fall victim to them, although it takes more than awareness to overcome these problems and communicate effectively across cultures.
The original sentence uses a more “pompous” word, “curtailment” when a less formal word choice
The Importance of Listening for Professional and Personal Relationships Listening is essential for communication, yet is a skill in which most are lacking. Though we are listening constantly, knowing what to listen to requires an enormous amount of discipline and practice, which is vital for communicating effectively. Learning to listen will benefit all relationships from professional to personal and not being able to listen effectively can cause these relationships to deteriorate. “Indeed, although aware of the instrumentality of listening, even trained communicators often fail to listen correctly or at opportune times” (Cline, 2013). In order for all of areas of communication in an individual to flourish, listening must be emphasized.
Listening well matters for co-workers, when intimacy is not the goal, but being able to work together effectively is” (p.4). Communication is vibrant in any workplace, especially in the relationship between a subordinate and predominant. Communication is not only one of the abilities a leader must have;
Listening is one of the most important interpersonal skill and it plays main role in business sphere. In a business world the effective communication is an important key and without the ability to listen effectively misunderstanding can occur. The ability to listen can help you to make right and meaningfulness decisions. Listening skills impact a company’s interaction with customers and businesses.
In response to the performance on the weekly staff meeting this morning, I am submitting the following suggestions about how to improve effective listening for our employees. Because good listening skills have become increasingly important for the company to communicate with customers to show our dominance in the industry. Therefore, in order to keep the company working and communicating more effectively, we must improve our listening skills, here are five steps for employees to become better listeners. First, control external and internal distractions. Employees should move to an area where they can hear without conflicting noises or conversations.
Listening and understanding what others communicate to us is the communication process needed for interpersonal effectiveness. If you listen well, you will understand the meaning of the message. If you are unfocused, you will not know most of what the other person is saying. However, there is a range of listening skills that can be learned to develop the communication effectiveness. Firstly, encouraging listening points to the listener that is willing to do more than listen. Usually it provides feedback that supports speakers to say more. Fur...
Effective business communication is central to the success of an individual’s career and consequently to that of the overall business entity. It would be imaginable therefore that there is some form of correlation between effective communication skills and such success. To put this into context, University of Kent (2011) has placed Verbal Communication at the top of the ten skills that employers most commonly look for. On the same note, anything that hinders effective communication is bound to have a negative effect not only on the specific message delivery, but also on the overall success of a career. In this paper, some of the barriers to effective business communication are discussed, with a few examples of how they affect the process.
Most employers today require new abilities to correspond and team up adequately with an expanding diverse workforce. Employers have an obligation to prepare for any prejudices that may arise. The initial step for any employer is to know and recognize his or her own particular partialities. (Certo, 2010, p.119-121) What's more, bosses must refrain from expressing their biased opinions.
Listening is one of the most essential ability to understand what you hear. In order to listen effectively, a person should know how to listen. We spend our most time with listening news, television, friends etc. Students almost spend their whole time with listen their lecturer. They are listening to learn something.
In conclusion communication plays an important role in people’s personal and professional lives. As much as 70 percent of work time is spent communicating with others. Several barriers to communication exist (Wallace & Roberson, 2009, Chapter 4). They range from emotional feelings to physical obstacles that prevent the free flow of information. Effective listening and feedback is a technique that anyone can learn. Anyone tasked with the job of communicating would need to keep in mind the goal of any communication, specifically, to deliver accurate information. By following the simple strategies of communication, anyone can eliminate the frustration of poor communication.
Writing is one of the oldest forms of communication. It started back as cave drawings and has evolved into so many different forms. As technology changes, our communication strategies are changing as well. Business Communications has always been affected by the changes in our environment, but the digital age has increased the efficiency, speed, and simplicity of the way we communicate.
In all aspects in life effective listening plays an important role in our lives, both professionally and personally. As many of know from experience listening is never easy in fact it can be difficult to understand what is being said by the speaker. Because of laps in attention we tend to misunderstand some of the messages that are being relayed to us or disregard them altogether. Effective listening is important for receiving the correct feedback from those you’re speaking with and requires a focus that should be central to what is being said or what topic is being discussed.
Good communication is the foundation of strong relationships which involves not only speaking, but also listening (Pearson, Nelson, Titsworth, & Harter, 2013). Sometimes during conversations, I fail to listen attentively or I will change the subject entirely, offering the speaker little to no feedback about what was said.
One of the main aspects in communicating is listening. An effective listener is one who, not only comprehends how the speaker feels but, also understands what they are stating. Building a strong connection between the speaker and the listener is one of the first steps to become a good listener. By building this connection speakers should first be in an environment with open minded listeners, it makes them feel more comfortable to state their opinions, feelings and ideas. Listeners should avoid being judgmental. The individual does not have to agree with the ideas, values or opinions of the speaker; however, to fully understand them, one must put aside their criticism. Speakers will believe that they can trust the listeners with their information when they know that they will not be judged. Miscommunication happens frequently, listene...
Listening is one of the most powerful tools of communication and is a process that is used to receive, convey a meaning, and respond to both verbal and nonverbal messages. It is what we choose to do and it requires more work than speaking. Oftentimes, people simply misunderstand the difference between listening and hearing. Hearing is a passive process that takes in sounds and noises and listening is what you choose to do. This selective process includes 5 phases that can be acquired for us to become effective listeners in the future. The 5 phases are attending, understanding, remembering, critically evaluating (listening), and responding. Once the 5 different areas are understood, we will become aware of what needs to change and how we can change them. This will also allow us to improve our listening skills in the workplace, school, at home, etc.