Founded in Hamilton, Ontario 1964, Tim Horton’s focuses on top quality, always fresh products, value, great service and community leadership has allowed it to grow into the largest quick service restaurant chain in Canada specializing in always fresh coffee, baked goods and home style lunches. Tim Horton’s includes everything on the list of commitments including non-discriminatory hiring, promotion, and retention practices, implementing the Persons with Disabilities Act and the Accessibility for Ontarians with Disabilities Act, environmental issues, customer relationships, and supplier relationships. Starting with environmental issues and supplier relationships, Tim Horton’s is part of a green building design; the company requires its Canadian millwork suppliers to use only wood certified by the Forest Stewardship Council in Canadian restaurants. By expanding recycling and waste-diversion programs at its distribution centers, it is currently diverting 80% of its waste from landfill. But as consumer tastes grew, so did the choices at Tim Horton’s. Tim Horton’s care so much about their customers, they are willing to allow people to buy the product outside the Tim Horton’s restaurant so guests can also enjoy these great tasting products at home. In addition to their regular standalone restaurants, Tim Horton’s locations can also be found in shopping malls, highway outlets, universities and hospitals, providing prominent visibility for the chain. Most standard Tim Horton’s locations offer 24-hour drive-thru service, catering to consumers on the go. Along with those two commitments, Tim Horton’s also implements the persons with Disabilities Act and the accessibility for Ontarians with Disabilities Act... ... middle of paper ... ...with topics such as; ‘Aboriginal culture, overcoming prejudice, common myths, aboriginal history, treaties, self-government, residential schools, oral tradition, current culture, and recognition of aboriginal role models. Prior to this goal, Tim Horton’s gave one of their camps the focus of aboriginal youth at camp. Tim Horton’s has a variety of local programs that allow them to either raise awareness, to show how proud they are of their community, or simply showing their appreciation such as free skates, free swims, earn-a-bike program, food drives, buy a cookie to help make a difference, timbits minor sports programs, litter and remembrance day awareness programs. Tim Horton’s does so much to help their community, weather its raising awareness, sponsoring, or just showing their appreciation for their community. Their main goal is to show that they care.
Looking into a brief history of how the Tim Hortons franchise became what it is today, Tim Horton opened his first restaurant in 1964 in Hamilton Ontario. Tim Hortons had the focus to sell top quality, always fresh product with great value and service. This first store started off with only coffee and two types of doughnuts, Apple Fritter and Dutchie. In 1967, Tim Horton joined with Ron Joyce becoming full partners of the newly formed company. After Horton’s tragic death in 1974, his wife sold her husband’s share of the company which had now expanded into 30 restaurants, to co-owner Ron Joyce for one million dollars. She quickly regretted the decision and tried to overturn afterward, but was unsuccessful in doing so. As of today Ron Joyce has taken the small coffee and doughnut restaurant and transformed it into a multibillion dollar franchise, made up of 4304 ...
In addition, it offers individuals with disabilities guidance with integrated employment. At the same time, WIOA has been harmful to person’s with disabilities because it has played a role in dynamics of oppression and has not done enough to make certain individuals who are considered “sheltered” are offered equal employment and equal compensation. I have learned if you are not a part of the solution, then you are a part of the problem and WIOA can do more to make certain justice is served and more equality is exercised. Moreover, we can all combine our efforts to advocate and get involved with organizations that are committed to assisting WIOA in improving its organization for all job seekers, workers, and
On August 26, 2014, Miami-based Burger King confirmed plans to buy Tim Hortons for about $11.4 billion (C$12.5 billion).
People with disabilities face many obstacles in their struggle with equality. Although both men and women are subject to discrimination, women with disabilities are at a further disadvantage because of the combined discrimination based on gender and discrimination based on disability. I have been interested in the recent case happening in St. Catherines, Ontario involving Terri-Lynn Garrie against her former employer, a local packaging company that she worked at for ten years. She is developmentally disabled and was being paid only $1.25 an hour. She has been awarded 10 years worth of minimum wages after the Ontario Human Rights Tribunal found her pay was discriminatory. The tribunal went a step further, recommending the Ontario Human Rights Commission determine how widespread ...
Richelieu and Korai state that the idea of customer satisfaction, through a pleasant consumer experience, positively impacts the customer judgment (2014). Tim Horton has been able to create an experience that appeals to many consumers as they become the world’s third-largest quick service restaurant ("About the Coffee Partnership", 2016) enabling the company to increase its profitability and market shares (Lai, Griffin & Babin, 2009). Tim Horton over their 50 years has taken into account the importance of delivering a quality good experience to their customer because they are aware that consumers are not longer making solely based on functional attributes (price and size) (Chen & Hsieh, 2010), but the intangibles activities that the consumers pay to spend time enjoying a series of memorable events that the company stages in their coffee shops to engaged them in a personal way (Richelieu & Korai, 2014).
“Requires employers with 15 or more employees to provide qualified individuals with disabilities an equal opportunit...
In 1964, when the company opened its very first store, only apple fritters and dutchie donuts were available to the public. Throughout the decades though, the company has evolved and expanded its selection of pastry treats. Such additions include the world famous “Tim Bit”, introduced by the company in 1976, offered in 39 different flavours. As well they offer 34 new donut flavours, 15 muffin varieties, and 12 other baked goods. Tim Hortons has also reacted quickly to the growing demand for seasonal treats, rolling out their signature line of pumping donuts for Halloween and Christmas decorated donuts for the
The Americans with Disabilities Act of 1990 that was signed into law by George H. W. Bush is one of the most comprehensive pieces of legislation dealing with civil rights today. It was instrumental in protecting the rights of the mentally and physically disabled. The law has made many contributions to America as a country and helped it enter the modern world as a socially diverse nation. It was amended in 2008 by George W. Bush, who continued the work of his father in protecting disabled peoples rights. The specific company that will be the focus of the paper is Stater Bros. Markets. Stater Bros. is the premier supermarket in Southern California and does 3.9 billion in sales annually. The paper will also analyze how this legislation has affected the country and businesses as a whole.
From positive feedback of poutine, many menus have begun to create their own original gourmet varieties. Poutine joints like Smoke’s Poutinerie, is a familiar Canadian chain available nationally (except in PEI and the territories), offer creative combinations of poutine mixes for customer’s wants. The classic poutine is undeniably popular, but Smoke’s menu offers other toppings such as meat choices, salsa, guacamole, etc. and they even offer the Rainbow poutine with is a vegetarian option. It is clear that poutine has grown in variety and opened multiple, new locations around Canada as well as the States. With its popularity spreading worldwide, Canada’s identity will only flourish and advance in the
...da, "Employment Equity Act Review: A Report to the Standing Committee on Human Resources Development and the Status of Persons with Disabilities." Last modified March 3, 2003. Accessed April 5, 2012. http://www.hrsdc.gc.ca/eng/lp/lo/lswe/we/review/report/main.shtml.
In order to understand McDonald's structure and culture and why they continue to be the world's largest restaurant chain we conducted a SWOT analysis that allowed us to consider every dimension involved in the business level and corporate level strategies.
McDonald's Corporation is the largest fast-food operator in the World and was originally formed in 1955 after Ray Kroc pitched the idea of opening up several restaurants based on the original owned by Dick and Mac McDonald. McDonald's went public in 1965 and introduced its flagship product, the Big Mac, in 1968. Today, McDonald's operates more than 30,000 restaurants in over 100 countries and have one of the world's most widely known brand names. McDonald's sales hit $57 billion company-wide and over $25 billion in the United States in 2006 (S&P).
Unfortunately these beliefs has played a major part in shaping Canada’s social policies and programs. Women with disabilities continue to be at a larger disadvantage because of not only their disability but their gender as well, this has not changed over time. Canada provided the first national constitution which provides individuals with disabilities rights for equality. This was implemented into the Canadian Charter of Rights & Freedoms (Thun, 2007, p. 355). “1 in 5 Americans has a disability, with more than half (53%) of these persons with disabilities being female” (Fairchild, 2002, p. 16). Before the American Disability Act of 1990 (Chima, 2005, p.40) there was no one officially advocating for persons with disabilities. Even now with people advocating for persons with a disability, they continue to encounter discrimination with employment, which was a promised to be solved from the American Disability Act (Chima, 2005, p. 40). It was stated by Statistics Canada that “despite numerous positive stories and experiences, persons with disabilities remain less likely than others to be employed” (Turcotte, 2014, p. 1). The Employment Equality Act of Canada was introduced with persons with disabilities continued to have extremely low employment rates. This Act was established with a purpose to “achieve equality within the workplace” (Thun, 2007, p.
Business Environment – The firm is considered a coffee giant company that is a big brand in the business being able to expand aggressively in the market worldwide before it entered in New Zealand. But the business environment of this country is quite unimaginable for a US based company for it to venture without having a thorough marketing analysis covering all the risks in the venture considering the distance and the traditions which differs a lot in many countries thus making it very unique and incomparable. It is only when the company is able to come up with the correct strategy in entering the business that will make it thriving. Starbucks New Zealand entered the Kiwi market by way of franchise and joint ventures. They partnered with a very stable local business partner called The Restaurant Brands New Zealand Ltd. In this case, the company is able to hurdle the market barriers including business laws, taxation, physical set up, traditional and cultural differences that may come along the way. (Starbucks, 2012)
Preliminary Starbucks – one of the fastest growing companies in the US and in the world - has built its position on the market by connecting with its customers, and creating a “third place” beside home and work, where people can relax and enjoy themselves. It was the motto of Starbucks’ owner Howard Schultz and, mostly thanks to his philosophy, the company has become the biggest coffee drink retailer in the world. However, within the new customer satisfaction report, there are shown some concerns, that the company has lost the connection with customers and it must be taken some steps to help Starbucks to go back on the right path regarding customer satisfaction. I will briefly summarize and examine issues facing Starbucks. Starting from there, I will pick the most important issue and study it from different positions.