More handpicked essays just for you.
Importance of working together as a team
The importance of groups and teams
Importance of working together as a team
Don’t take our word for it - see why 10 million students trust us with their essay needs.
1. How did Steve Heller define the problem describe in this case? How did Pam LaBlanc define the problem? How did the problem definition affect the way these two people initially solved the problem? Steve define the problem as the Costco cashiers were not being productive. Detailing the cashier process was making the checkout counter moved more slowly according to Costco’s standard. Steve wants ideas in making the checkout move more swiftly. LaBlanc defined the problem as assistance needs to be more involved in the training of the employee. LaBlanc wanted the feeling of contributing as a team or team involvement. LaBlac generated the ideas and Heller implemented those ideas. 2. What advantages and disadvantages of group decision making does
A Chicago police officer has been accused of the sexual assault of a minor and he has been charged with felony criminal sexual assault. An article posted by the Chicago Tribune stated that the officer, Eugene Ciardullo, aged 51 was arrested in his home by officers from the Chicago police department. It later emerged that he was also employed as a security guard at the Chicago High School for Agricultural Studies where he befriended the girl. They exchanged contact information and communicated through the summer of her sophomore year (Briscoe, 2017). Their relationship went on to become physical from February until December 2016. They had various encounters with some being in empty parking lots and motel rooms throughout the duration of their relationship. It also emerged that the accused officer told the victim that he would lose his job, as well as, face jail time if they were caught. Additionally, the victim was instructed by the officer to say that they were just good friends to anyone who inquired about the nature of their relationship (Briscoe, 2017).
Mr. Lafountain is here for followup after switching from Depakote to Topamax. His Depakote was discontinued due to intolerable side effects. He is currently taking Topamax 50 mg twice daily. He reports that he is also having intolerable side effects from this medication including moodiness, irritability, anxiety, and insomnia. He feels that the medication is intolerable. He has not had any seizure activity.
Congress amended Title 18, United States Code, § 1512(c)(2) of the Victim and Witness Protection Act to provide additional protection to witnesses in ongoing investigations. The statute criminalizes "whoever corruptly… obstructs, influences, or impedes any official proceeding." 18 U.S.C. § 1512(c)(2) (2012). The question presented is whether the broad language of § 1512(c)(2) suggests that an "official proceeding" encompasses a joint-task force investigation, pursuant to Congressional intent.
The second idea presented is ‘Play.’ Mary Jane learned that the employees on the Third Floor should be able to have fun and relax but still conduct business in the proper manor. The third idea is called ‘Make Their Day.’ This idea focuses on making the customer, whether internal or external, remember their experience with the employees. The final change presented is ‘Be Present.’ Focusing on paying attention to customers and each other are the main focuses of this change. ‘Being Present’ provides the customers with the full attention of the employee to ensure the best service possible.
Tanglewood was founded in 1975 by a pair of best friends. Today they have expanded well beyond their dreams and own 243 store fronts while offering online business as well. With expansion in brick and mortar and online business, Tanglewood needs to stay on top of their operations and strategic decisions for staffing levels to maintain quality and keeping their customer service top notch. Their current deficiencies within the company such as a weak Human Resource department and staffing environments being pretty much individually driven, Tanglewood must make some slight adjustments strategically to keep operational changes to a minimum, unless needed versus changing them each time a department or employee voices a suggestion. (pg 6-7, Tanglewood
Don Bradish was recently hired to fix scheduling issues with the new company in which he works, The Fitzgerald Machine Company. There are a few relevant facts that were given in this case study. The first and foremost fact is Mr. Bradish was hired because the company is having issue with their scheduling. This is important because he comes in with a relevant degree and years of experience with a reputable company. He is going to be looked for to find a solution to the issue outlined in the case study. The second relevant fact in the case study is that the company that The Fitzgerald Machine Company is working with is having labor issues. This is considerable because the $300,000 order is a considerably large
Organizations are constantly faced with finding solutions to their problems. Often times they demand training to act as a quick fix to their problems; thus, trainers need to make needs assessment an essential part of their instructional design process. Otherwise, according to Zemke (1998), trainers "could very well end up doing a marvelous job of solving the wrong problems". Therefore, the trainer's challenge is to find the problem and to understand it sufficiently so that it can be solved (Rossett, 1987).
This training will be completed in two parts. The objective of part one of the training is to train the selected employee on team leader procedures in order to serve as an alternate subject matter expert in the customer service department. The training prerequisites include the restructuring of the department to include a team leader position as well as having an employee selected that accepted the position. The training is on the job training, and will be completed by the sales department supervisor, the shipping department supervisor, the assembly department supervisor and Mary. The team leader will already have knowledge of Binz Inc. operations, and will spend a combination of 40 hours working in each department to become a company subject matter expert. A 90-day evaluation will be completed by Mary to evaluate whether or not the team leader has been an effective position within the customer service
Using the five tools: Fishbone, SWOT, PESTEL, Force-field and the Sociogram, the diagnostics reveal that the common issue amongst them was a lack of communication and clarity of what needed to be done. Internally, the organization needed to realign its mission, goals and values with its employees, as none of them understood what was required of them. It was very expensive to have the workers sitting around with no productivity when the managers had a meeting with each other (K. Vincent, personal communication notes, January 28, 2016). Each time there was miscommunication and clarification was required, there was room for mistakes and loss in productivity. The workers were dissatisfied and demotivated during the building process, as they did not feel respected in their roles. The workers were also unsure of their responsibilities, as the managers were unclear of the building process to begin with. The CEO only made decisions but
Problems: The current employees in the company need to be provided with training and strict levels of assessments. The employees have shown a very low level of communication within the groups. There is also a lack of uniformity and consistency among the employees and the subculture jargons and ways of work are included which has lead to the processes becoming slower and lengthier.
The situation faced by the customer service team is due to the lack of employee motivation. Motivation in a team is essential, as it affects the productivity and the performance of the team. It shall be the manager’s duty to motivate his employees so as they work towards achieving the organizational goals (Lim , Chua, Usa, & Richard, 2015).
SEIIC relies on the knowledge and skills of its employees to be successful. Without its human capital. The company has little to offer its customers. SEIIC has been having trouble in meeting customer service expectations and is experiencing problems with retaining some of its most valuable employees. SEIIC must evaluate training and development, performance and career management to retain employees, and improve customer satisfaction.
...during the training program towards the growth in productivity, profitability and levels of personal customer care in the company.
Effective problem solving skills helps individuals to identify, analyze and access the alternative solutions to the problem. It would also help the teams to work more efficiently with co-workers, customers and management. Trained individuals will be provided with the skills to be able to solve problems more constructively, thus becoming a more valuable team player to the organization. This would stimulate employees to work more efficiently with co-workers, customers, partners and vendors in whatever job they find themselves in. Employees would also learn to use resources within the organization to resolve issues in a constructive manner, with the mindset that the company comes first at all times.
..., MA, (2003, December) People Management, Ten tips for team success, pp. 40 â?? 54