Workplace Observation Paper

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Recommended: effective leadership within organizations

As an employee of one of the largest private universities in the world, it’s extremely important for us to be professional at all times. The University of Phoenix (UOPX) is one of the largest private universities in the world with over 400,000 students currently attending. UOPX strives for excellences in maintaining our commitment to educating our community.

UOPX is a unique organization because; we provide opportunities to individuals that are experts in organizational policies, conflict management, and how communication flows. It was in this historical context in 1976, that Dr. John Sperling, a Cambridge-educated economist and professor-turned-entrepreneur, founded University of Phoenix. Sperling anticipated the confluence of technological, economic, and demographic forces that would in a very short time herald the return of ever-larger numbers of working adults to formal higher education (Apollo Group, 2004).

Moreover, UOPX communicates via teleconferencing, video conferencing, learning center meetings and emails to keep all employees up to date on any organizational policies. Anytime a new policy is put in place all of the Apollo Group employees are made aware of it. As well as the tools are put in place in order for the change to take place. For instance, Apollo Group downsized the academic and finance department to one central location in Kansas City. The Apollo Group believes that servicing our students better from one location, having the same guidelines and procedures for all students. This process will be managed from a central location, which is managed by one team of individuals. A video conference was held in February, 2008 from the Regional Vice President who announced the organizational change. As an ...

... middle of paper ...

...ist area before entering into the administration area. The information was communicated with training on how to use the ID badges from our technology department, a week prior to the distribution of ID’s. Once all of the employees and faculty members are trained they must have their ID’s to enter the building.

In conclusion, UOPX will strive to be leader in organizational policies, conflict management, and how communication flows. As one of the largest private universities in the world we must lead in all aspect of educating our community. In order for our organization to run smoothly we must have organizational policies in place, we must be able to handle conflict management well, and be able to communicate effectively with all departments.

Reference

Apollo Group, http://www.apollogrp.edu/History.aspx, 2004, Apollo Group Inc. Retrieved

September 28, 2008

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