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impact of implementation of lean six sigma in an organization
review of literature on theory of constraints and lean and six sigma
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Table of Contents
I. Introduction 2
II. Then Why Do Most CI Programs Produce Such Disappointing Results? 2
The Improvement Conflict
What’s wrong with the traditional approach?
Resistance to Change:
The Reasons for Unsatisfactory Results?
III. TLS Theory of Constraints Lean Six Sigma 8
The TLS Process:
IV. Results of TLS: 11
Sanmaina-SCI DOE results:
Tata Steel Results:
V. The Path Forward – Implementing TLS 13
VI. TLS Summary: A Synergetic Solution 14
VII. TLS Benefits: 14
VIII. Bibliography 15
Introduction
Many organizations struggle with their continuous improvement (CI) efforts; real bottom line results, whether in cost savings or increased revenues, just never materialize for many organizations. In spite of the widespread implementation of Lean and Six Sigma methods, poor results persist.
Then Why Do Most CI Programs Produce Such Disappointing Results?
At the heart of continuous improvement is the matter of change. In order to improve the process, we must change it. However, not every change results in an improvement. We would not bother to make a change if it didn’t result in something positive, yet many changes we make result in little real improvement. Why is there is there such a mismatch between our expectations for change and the results?
There are two distinct approaches to improvement. One, the traditional approach, can be best summed up in the phrase, “A cent plus a cent plus a cent plus a cent… will accumulate into a fortune.” This, the additive approach, says that if we improve a lot of different places, it will improve the entire system; or put another way, “every little bit helps”.
In contrast, the systems approach to improvement can be summed up with the phrase (paraphrasing Archimedes), “If I ...
... middle of paper ...
...ir sphere of process influence
A culture of continuous improvement exists
Significant progress towards world class with ZERO capital investment
Bibliography
1. Theory of constraint – a status report, International Journal of Production research.
2. Constraint Management: what is the theory? International Journal of operation and production Management
3. http://www.tocpractice.com/page/%E2%80%98toc%E2%80%99-promotion-%E2%80%93-tata-steel-experience
4. http://www.toc-goldratt.in/index.php
5. http://www.leanproduction.com/theory-of-constraints.html
6. Goldratt, E.M. & Cox J. (1984), The Goal, North River Press, New York
7. Pinnacle strategies – The TLS approach (www.pinnaclestrategy.com)
8. http://www.toc-goldratt.in/product/TOC-Insights
9. http://www.leanproduction.com/agile-manufacturing.html
10. http://www.benchmarksixsigma.com/professionals
As you would imagine, having to look at our current processes and breaking each process down at micro level was a very daunting task for everyone involved in the project. After going through the progression of identifying which processes were potential changes, the leadership and project team members were tasked with communicating the findings and what the official implementation plan for these changes would look like. From my perspective, this was the biggest pitfall for the team. Our communication plan was not as detailed as it should have been in terms of illustrating value to other team members and leaders within the division. In addition, the project and leadership teams set unrealistic processing goals for team members. Thus, minimizing the division’s potential to create short-term wins for individual team members, as well as for the organization as a whole. Therefore, one could identify our breakdown occurring during the second cluster of Kitters’ Eight Steps of Change. Thus, this paper will attempt to address how change management can help leadership implement a change within the organization through analysis and
There are many people that benefit from Lean Six Sigma which include mainly customers, suppliers, employees, and also stockholders. Lean Six Sigma is a way for businesses to improve, to reduce waste and to become more successful. In the future, more and more organizations will adopt or practice some of the Lean, Six Sigma, or both in order to stay competitive in today’s market. In some cases, blending both Lean and Six Sigma can be costly and difficult; however the end result can create an organization that focuses on quality, accuracy, and speed to meet the goal which is profitability.
Problem solving becomes systematic and horizontal as discussed in the process oriented section of the previous week (Taylor, 2013). Problem solving becomes preventative instead of reactive. The delivery of products and services are value driven and customer focused. The elimination of non-value added activities and waste improve the quality of products and services. Using a pull system reduces costs because of low inventories, using a JIT methodology (Russell & Taylor, 2011). Continuous improvement should be pursued, improving the quality of products and services to customer.
myself, or seek outside assistance to address certain issues. Overall, this project helped me view
Change initiatives are time intensive and exorbitant, which portentously influence an organization’s push toward success. And almost fifty percent of these initiatives are unsuccessful. Given that the certainty of change is inevitable, organizations will be required to determine how to effectively acclimate and endure change. Each tactical change in plans organizations are produced via programs and developments, and thriving organizations manage change by managing their developments and programs effectively.
The theory of constraints (TOC) is a systems-management philosophy developed by Eliyahu M. Goldratt in the early 1980s. The fundamental thesis of TOC is that constraints establish the limits of performance for any system. Most organizations contain only a few core constraints. TOC advocates suggest that managers should focus on effectively managing the capacity and capability of these constraints if they are to improve the performance of their organization.
Lean Six Sigma is a methodology that creates processes within an organization to cut waste and improve the company’s performance. However, studies have shown that over the past decade applying Lean Manufacturing and Six Sigma can create problems for companies financially and potential problems for employees. Companies should take great care before implementing a Lean Six Sigma solution because in some instances, going lean can do more harm than good both financially for the organization as well as destroying employee loyalty and moral.
Change theory is directed at improvement processes and helps to identify the strategies for process change and it allows the use of theory for the incorporation of strategies, plans, and evaluation. Furthermore, it supports and reinforces the individual efforts of colleagues during the change process. It also allows for risk taking in assuming the role of change agent.
What usually happens when a certain change program does not provide the expected results is that another program is to be implemented. However, this only tends to exaggerate the problem. All these ongoing change programs end up undermining the credibility of the change effort. Those programs that are not specifically tailored to the problems or issues they are addressed ...
There is a lot of literature on the concept of continuous improvement (CI). Studies show that CI is very important to creating competitive advantages in highly competitive industries such as the automobile industry (Bhuiyan & Baghel 2005; Li et al. 2009; Schaeffer, Cadavid, & Backström 2010). These studies suggest that manufacturing firms use CI to eliminate waste in all organisational systems and processes (Bhuiyan & Baghel 2005; Li et al. 2009). Currently, manufacturing firms use lean manufacturing, six sigma, lean six sigma, and the Kaizen methods of CI methodologies to reduce wastages, simplify the production line, and improve quality (Swink & Jacobs 2012).
Eliyahu Goldratt, an Israeli physicist turned business guru, is the founder of the Theory of Constraints (TOC), who developed revolutionary methods for production scheduling in the late 1970s (Balderstone & Mabin, 1998). Goldratt also developed other theories about the methodology of systemic problem structuring and problem solving which are utilized in developing solutions with intuitive power and analytical rigor that, while more refined, are still being utilized today. The TOC stood in direct contrast to other accepted methods of production scheduling at the time, such as Materials Requirements Planning (MRP). MRP is a production planning and inventory control system that integrates data from production schedules, inventory, and the bill
The change process within any organization can prove to be difficult and very stressful, not only for the employees but also for the management team. Hayes (2014), highlights seven core activities that must take place in order for change to be effective: recognizing the need for change, diagnosing the change and formulating a future state, planning the desired change, implementing the strategies, sustaining the implemented change, managing all those involved and learning from the change. Individually, these steps are comprised of key actions and decisions that must be properly addressed in order to move on to the next step. This paper is going to examine how change managers manage the implementation of change and strategies used
Throughout my live, my behavior towards change has evolved into a more mature acceptance of the inevitable. As an adolescent, I failed to contemplate the reasoning behind changes that occurred within my life. I neglected to seek the deeper meaning of why modifications were being implemented. However, as an adult, I consider the rationale and possible outcome of the change taking place. I have grown to realize that the success of each individual situation depends on the attitude it is approached it with (Blais & Hayes, 2011).
How should we implement change? It's a simple enough question, surely there's a simple answer-especially since we get to do it so often. Every time we implement a new system or install a new process, we're implementing change.
Improvement in the quality is a continuous process; by discontinuing the continuity will shatter the business competitiveness in the market. Generally, six sigma, lean and Kaizen are being used for continuous improvement by the companies. But in case of manufacturing companies, they need to be more calculative and carful in the continuous improvement is essential but the company should be cautious in not investing in destructive research. It is not possible for implementing the TQM in all process (Ashkenas, 2013).