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The importance of a negotiation strategy
Negotiation and mediation
Importance of negotiation
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Differences and disagreements always exist in negotiation process. When parties cannot reach an agreement or the power between parties is imbalance, mediators will be demonstrated the significant impact on solving problems and encourage negotiators to achieve consensus. This essay will expound four different types of mediator, which include settlement mediator, facilitative mediator, therapeutic mediator and evaluative mediator. Areas of practice for different styles of mediator also will be stated. Moreover, what kinds of dispute will be solved by different types of mediators and how these kinds of mediators influence the negotiation process are referring. At last, responsibilities and disadvantages of different styles of mediators will be represented. In brief, negotiation is a power game and mediator is always the impersonal rule maker.
Mediator means an independent or a neutral third-party who helps the other two parties to consult contradiction or relax relationship during negotiation process. (Edwin, 2002, p 67) The purpose for mediator is clearing target and interest for parties, evaluating advantages and disadvantages for each position, exploring possible options, and encouraging them to reach agreement. A sapiential mediator has significant impacts on handling troublesome problems and facilitating parties to achieve consensus during the negotiation process. Firstly, mediators impel to persuade interlocutors separate interpersonal relationship from the essence of negotiation, and build bridge to connect these two parties. Moreover, mediator provides a neutral stage and give faces to both parties convert controversy to reconciliation when neither of them makes a concession. At the same time, a compromise suggestion which...
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...isputes and relax relationship when negotiation sink into deadlock, and it also encourage parties to achieve consensus. A successful settlement mediator respect negotiators and encourage parties to achieve agreement through compromising. However, facilitative mediators focus on convert competitive relationship to cooperative relationship to solve problems, and build trust is important. Therapeutic mediators are also focus on the relationship between two parties. Nevertheless, they pay more attention to the relationship rather than the dispute itself. The most powerful style of mediators is evaluative mediators, who always determine the final outcome in a mediation process. However, it damages relationship between parties awfully. Overall, selecting the right style of the mediator is very important and practical to reach agreement during negotiation process.
...ze one party. In addition, Bangladesh can shed light on the value of journalists and activists there who are of paramount importance to multinational companies, thus informing Niko of their culture and how they should treat reporters. Integrating a mediator into the negotiation can be helpful, especially if the mediator is an Indian executive who can serve as a representative for both parties. He/she can inform Bangladesh about how Niko helped India while informing Niko about how Bangladesh responds to business, since India and Bangladesh are neighboring countries and have a good trade relationship.
Lewicki, J. R., Barry, B., & Saunders, M. D. (2011). Essentials of negotiation (5th ed.). New York, NY: McGraw Hill. ISBN-13: 9780073530369
A mediator assists couples in coming up with ideas for mutually beneficial, long-lasting agreements. It allows the couple to focus on important issues and arrive at pro-active decisions about child custody, co-parenting and finances. Since information is out in the open and freely exchanged, the couple will be more willing
Ott, Marvin C. "Mediation as a Method of Conflict Resolution: Two Cases." International Organization 26.04 (1972): 595-618. JSTOR. Web. 3 Dec. 2013.
The topic for my real world negotiation is to come to an agreement with my supervisor for a promotion as well as an increased salary. I currently work as a student assistant at the student services Planning, Enrollment Management, and Student Affairs (PEMSA) department. My goal is to increase my hourly pay from $10.15 to $12.70, a 25% increase. Having worked in this department for three years, I have taken on tasks not part of my job description such as processing return mail, data entry, and supervision.
Integrative negotiation is often referred to as ‘win-win’ and typically entails two or more issues to be negotiated. It often involves an agreement process that better integrates the aims and goals of all the involved negotiating parties through creative and collaborative problem solving. Relationship is usually more important, with more complex issues being negotiated than with Distributive Negotiation. Integrative negotiation is the process of defining these goals and engaging in a process that permits both parties to maximize their objectives.
Negotiation has been used as a vital communication tool not only in business but also in social intercourse. It helps people make common agreement and avoid conflict. So we need to use the tactics which we learned from this course and books to do more practice, only in this way we can gain advantages in negotiation.
Lewicki, R. J., Saunders, D., & Barry, B. (2009). Negotiation: Readings, exercises, and cases. (6th ed.) . New York: McGraw-Hill/Irwin.
Bill’s following actions illustrate his use of legitimate power, which comes from his organizational role and position in the company:
In resolving conflict, peaceful negotiation through mediation by third party is the most likely alternative rather than any other instrument. However, mediating two conflicting groups that are in the strikingly different trajectories is ultimately difficult. The mediator must apprehend the complexity and context underlying conflict as well as cultural barriers impinges mediation and communication efforts. Cultural constraint exerts a significant impact on the process and the outcome of mediation. Therefore, insider mediator equipped with intercultural skill is definitely indispensable.
Negotiations often need to take place in our daily lives as a form of solution in achieving our goals. Often done where each party’s decision making will affect each other, where the result is unpredictable, or where we need others agreement for final decision and so on. Negotiations do take place in both works with manager, peers, and customer and in private lives with their family and friends. In order to gain benefits and reach our goals, we need to be a good negotiator. Luckily, negotiation is a skill that can be learn and improves from experience and education (DeMarr, & de Janasz, 2014). There are certain process that good negotiator should go through and the process can be applied in “negotiating fashion” case which is negotiation between Top Class fashion and Swift holding to solve their current issues.
Mediation means that the parties involved have experienced a reduced amount of anxiety and they have confidence in the process due to the situation feeling less frightening. This can be better when considering the alternative of reliving the experience with a group of strangers who have the authority to decide on the outcome of a conflict that is entrenched on their lives. In mediation, the parties are able to feel as though they are the most important person in the room; and they are invited to come forth and to voice their argument. Indeed, the parties are urged to have their say to the extent that they feel comfortable, and if they would like to speak, they are given an opportunity to
Negotiation is a process in which two individuals or two parties strive to arrive on problems and issue of actions, where there is a conflict in ideas, values, and goals. The primary motive of negotiator is to build credibility. Negotiators often negotiate by shared interests, learning the opposing position and share the information that might persuade the “counterpart” to agree on a agreement that benefit either individual or both the counterparts.
The mediator is quite similar with broker whereby to be as a liaison officer. Different from the role of advocate, mediator will be the liaison officer that will make some groups of people voluntarily to participate the agreement to achieve the well-being. According to Dwiyantari (2013), the mediator is whereby the social worker will be as a contact represents looking for acceptable understanding and to intercede the parts of contentions incorporate talk about any issues with the trade off and convincing way. The role of a social worker as a mediator act like the third party that promotes well-being due to the disputes that occur caused by an issue or conflict. According to Stein (2004), the social worker that is impartial, the third party will be easier to find a resolution of quarrel by promoting agreement for clients. In this case, a social worker is non-judgemental because they will bring the conflict to “win-win situation”. For examples, a social worker will locate similar qualities from the persons that required to the contention and dodge the "win-lose circumstance", social worker likewise helps the persons that required in the contention to concede the authenticity of each other, and help them to recognize their basic intrigue (Waluya, 2007). Similar to the role of advocate, mediator roles help the service users or clients non-judgemental and fight for service users and clients
Mediation is a way to solve a dispute without having to resort to court procedure which sometimes could turned out to be rigid, formal and time consuming especially when it needed a lot of paperwork and the possibility of adjournment which could consume years. Besides that, unlike in court, mediator as a third impartial party did not acted as a judge who decides on the resolution however, the mediator will help the parties to explore the needs and issue which before preventing them from achieving a mutual resolution and settlement. The mediation process gave the authority towards the parties to agree with each other and open up the chance for the parties to meet with a resolution at the end of the mediation session.