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crisis leadership literature review
Leadership in a Crisis
target security breach incident
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I found three different e-commerce companies that have recently encountered a consumer privacy data breach. Target one of the most well-known breaches affected almost 40 million people, Evernote Corp. an online note-taking service, and LivingSocial a company which offers gift certificates for customers to use in different cities around the globe. In this paper I will be discussing what happened and how each company handled the different situations that they encountered. Target is one of the biggest and leading companies in the retail market. “Target’s customer credit and debit card information of as many as 40 million customers was compromised it was called one of the largest breaches ever of American consumer data.” (Jamieson & Erin, 2013) “The breach captured data stored on the magnetic stripes of the cards that customer’s swipe at the cash register, according to Krebs on Security, a respected data security blog. The breach involved everything from customer names, e-mails as well as mentioned the credit card information including the CVV codes on the back of their cards. The breach occurred during the holiday season of Thanksgiving including Black Friday one of the notorious shopping holidays of the year.” (Jamieson & Erin, 2013) According to an article on Forbes website “The Company moved quite slowly on this breach.” (Burg, 2014) Target was slow to respond to the situation which in turn made people second guess what Target’s priorities were in this incident. It shows that they were more concerned with their image rather than letting the customers know right away. “Customer service lines for the company’s own Target Redcard credit cards were in gridlock.” (Burg, 2014) This means that they weren’t evening addressing the cust... ... middle of paper ... ...-million-passwords-reset/ Jamieson, A., & Erin, M. (2013, December 19 ). Millions of Target customers' credit,debit card accounts may be hit by data breach . Retrieved from NBC News: http://www.nbcnews.com/#/business/consumer/millions-target-customers-credit-debit-card-accounts-may-be-hit-f2D11775203 Johnson, K. (2013, May 6). LivingSocial Reveals Cyber-Attack, Notifies 50 Milion, Says No Credit Data Breached. Retrieved from Bloomberg:BNA: http://www.bna.com/livingsocial-reveals-cyberattack-n17179873787/ Wagenseil, P. (2013, March 4). Evernote Breaks Own Security Rule in Data-Breach Email. Retrieved from Tech News Daily : http://www.technewsdaily.com/17138-evernote-breach-booboo.html Westervelt, R. (2013, April 29 ). LivingSocial Data Breach Affects Millions. Retrieved from CRN: http://www.crn.com/news/security/240153803/livingsocial-data-breach-affects-millions.htm
Target business is based on big box centers and supercenters, which are not preferred by many shopper who normally like shopping in small convenience store within the neighborhood.
Issa utilizes statistics to suggest ideas. He says, “The Office of Personnel Management’s security breach resulted in the theft of 22 million Americans’ information, including fingerprints, Social Security numbers, addresses, employment history, and financial records” (Issa). Issa also adds that, “The Internal Revenue Service’s hack left as many as 334,000 taxpayers accounts compromised‑though just this week, the IRS revised that number to o...
...ontinues affords to warn Target of malware being present in their system, and by ranking it with the highest level of severity, Target did not seem to care and ignore all warnings. I have no doubt in my mind that the system expert that told Target years ago to fix their POS system was ignored. Target’s culture is as much to blame as anything. Target’s primary focus is getting people through their cash register as fast as possible to keep the customers happy. This means hundreds of millions of dollars to them. I believe that they were too caught up on getting their customers through their registers and couldn’t care less about the security of their customers’ personal information. I think this is sad because real customer service is not just a person standing there sliming at you but also knowing that your information will not by exposed every time I swipe my card.
Timberg, C., Yang, J. L., & Tsukayama, H. (2013, December 19). Target says 40 million credit, debit cards may have been compromised in security breach. Retrieved from http://www.washingtonpost.com/business/technology/target-data-breach-affects-40-million-accounts-payment-info-compromised/2013/12/19/5cc71f22-68b1-11e3-ae56-22de072140a2_story.html
January 31, 2017 marks the official end of the investigation regarding the St. Louis Cardinals’ hacking of the Houston Astros’ database. The investigation revealed that the hacker, Chris Correa, worked alone, using a master password list from former Cardinals employees to gain access into the Astros’ system. Many consequences result from this hacking, so the communications team has provided several recommendations to address stakeholder concerns and to ensure that a similar incident will not occur again.
Target Corporation was founded in 1902 and is headquartered in Minneapolis, Minnesota. It sells its products through its stores and digital channels, including Target.com, and presently operates 1,826 stores. This report will focus on the capital structure of Target Corporation, discuss Target's most recent short-term and long-term financing decisions, give an analysis of the economic, business, and competitive background in which they operate, discuss Target's international investment and financing opportunities, review Modigliani and Miller’s capital structure theory as it relates to Target Corporation, and finally offer possible outcomes that would optimize Target's financial policy and capital
According to Schafer (2013), Target Corporation desire is to improve Target Brand and be a better version of Target with an incremental products and services. Target Corporation acquisitions counter any threat from other rival online retailers and allow Target Corporation to cross promote between Target and the new entity strengthening its
Neiman Marcus shared news of the breach on January 1, 2014. The Secret Service and Attorneys General of Connecticut and Illinois are currently investigating the breach, which many believe is connected to the Target security breach. The breach is not thought to have targeted online purchases and did not access customers’ PIN data or Social Security numbers. Authorities believe the same group of hackers in Eastern Europe is responsible for both incidents, which may be connected to an even larger cyber attack.
Target bank is called the Target National Bank. It is owned by the Target Corporations itself and all the receivables go into Target has approximately 1,600 million dollars worth of lines of credits from twenty five different banks, approximately half the worth of the line is used and is due back for payment June 2005, with an extension all the way up to June 2006. The other half of the payment is due June 2008. The expected long term rate of securities rate for October 31 2004 was 8.5 %.
This analysis will explore The Home Depot data breach which occurred on Sept 8th, 2014, one of the nation’s largest security retail compromises of that time. The Home Depot, with over 2,200+ stores in the United States, Canada and Mexico, suffered a historic cyber-attack of significant proportions. The breach was devised by skilled hackers who developed an unknown custom malware that penetrated their payment systems and stole over 56 million credit cards and email addresses from millions of customers. In my research of this case, it was difficult for me to comprehend that the world’s leading home improvement retailer could be so careless given this breach occurred less than a year after the Target data breach in December 2013. This evaluation of The Home Depot will examine the company’s discovery of the breach, their response to customers, improved data security measures, and finally the outcome including present day findings
Target is one of the America’s top retailers, but still has a few things that can be improved upon before it can overtake its top competitor. Although Target may not be the top ranked retailer at the moment, it’s not hard to see why this company has stood the tests of time and continues to thrive today.
It is without a doubt one of the greatest retail security ruptures ever. Weeks after the cyber hack initially occurred, Target at long last recognized the rupture on December 19. The genuine inquiry is the reason this basic issue remained unreported for all nowadays. In the event that announced before, clients could've taken suitable wellbeing measures to keep their data from being abused.
Based on the video, nearly 40 million customers debit and credit cards information were stolen from customers who shopped at Target. Did the company presented in the video allow a breach of security based on the laws and ideas discussed in the text? Yes, the company presented in the video allowed a breach of security based on the laws and ideas discussed in the text. The company was very unknowledgeable of the fact that the security of their systems has been breached ignoring warnings and signs. Target failed to obey in taking actions against internet security. Their lack of worry made it not difficult for hackers to breach in Targets secluded files. I believe that when Target received the signs they should have reacted right then and there.
Target hasn’t been the only company to fall victim to a data breach. Given the world that we now live in, regrettably, Target also won’t be the last company to be a victim. “Though Target’s breach made news due to the sheer size, hundreds of other businesses are being targeted, like eBay, Neiman Marcus, and AT&T” (Marks, 2014). There are some steps, however, that companies can implement in order to be better prepared if such an incident
"Preventing the Next Data Breach." New York Times 26 Jan. 2014: 14(L). Global Issues In Context. Web. 14 Feb. 2014.