Talent Management in an Organisation Essay

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Introduction 1
Discussion 2
Talent Management 2
Theoretical Underpinnings 3
TGI Fridays Organisation (For Profit) 5
Wales & West Housing Association (Not For Profit) 5
Compare and Contrast 6
Reviewing Two Schools of Thought 9
Conclusion 11

Organisational Behaviour

In recent years due to globalisation, there have been major shifts observed in business activities of both profit and not for profit organisations. To face global and competitive challenges, organisations are now operating in a different manner as compared with the past trends and records. The competitive advantage that a company gets is through its client services. The cost of attracting a potential client is five times bigger when compared with the cost of retaining an existing client. When an organisation fails to provide the desired level of satisfaction to clients, the client becomes dissatisfied and may spread negative word-of-mouth. In order, to retain customers and develop long term relations with them, it is of paramount importance that people of an organisation must be aligned with the corporate goals and values. Today’s employers ensure to encourage workforce that their individual interests compatible with the organizational objectives.
It has been asserted by many authors that a happy employee will give happy client. (Hellriegel et al, 2004) contended that in today’s competitive business setting, organisation has to give more than high income to win its people’s trust and loyalty (p.70). This is the most appropriate way to manage people and motivate them. It has been rightly explained by Latham and Locke (2004) that the most difficult part of being a manager is to motivate...

... middle of paper ...

...trieved from: on 24th May 2014
T.G.I. friday's . (2010) Retrieved from: welcome.asp on 24th May 2014
T.G.I. Friday's (2012) Retrieved from: on 24th May 2014
Watson, S. (2008). Where are we now? A review of management development issues in the hospitality and tourism sector. International Journal of Contemporary Hospitality Management, 20(7), pp. 758-780
Wales and West Housing Association (2012) Making a difference to people's lives, homes and communities pp. 1-2 Retrieved from: on 24th May 2014
Wickham, M., & O'Donohue, W. (2009) Developing employer of choice status: Exploring an employment marketing mix Organization Development Journal, 27(3), pp. 77-95

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