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qantas case study analysis
qantas case study analysis
qantas case study analysis
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Qantas International faces both direct and indirect competition, in a highly competitive, global marketplace. Direct competitors to Qantas International are those airlines that market full service international air travel, and the primary direct competitors identified in this market are Emirates and Singapore Airways.
Indirect competition in the marketplace comes from low cost airlines, and the main competitor in this market is Virgin Australia, which is jointly owned by Air New Zealand, Singapore Airways.
Market Analysis
International passenger traffic to and from Australia in December 2103 was carried by forty-eight international airlines that were in operation in that month, offering seats to over three million passengers. The number of realised passengers represents a growth of 7.8% over the number of booked seats in December 2012 (BITRE, 2014). Passenger utilisation however is on the decline, with December 2013 passenger utilisation being 80.2%, a fall from 82.4% at the same time the previous year (BITRE, 2014).
The independent aviation market analysis organisation CAPA – Centre for Aviation (CAPA) published industry wide profit margins between 2.1% and 2.9% in 2012 and 2103, however, the International Air Transport Association (IATA) forecasts that profit margins will soar on the back of cost cutting and increased demand (IATA in Fox News (news.com.au), 2013).
Despite the growth in the market, Qantas International’s market share has been falling over the past 10years, from 34% in FY02 to 16% in FY13. The entry of Virgin Australia in 2000 in part explains this, however Virgin’s growth also coincided with the demise of Ansett in 2001 “… Virgin Blue will initially increase capacity on existing routes while evaluating what c...
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The Economist, (2013), “Legacy vs low-cost carriers: Spot the difference”, The Economist, (author not named) http://www.economist.com/blogs/gulliver/2013/03/legacy-vs-low-cost-carriers
Flynn, D., (2014), “The Qantas Sale Act explained”, Australian Business Traveller, http://www.ausbt.com.au/the-qantas-sale-act-explained
FOX News, (2013), “Airline profits tipped to soar in 2014, the International Air Transport Association says”http://www.news.com.au/finance/business/airline-profits-tipped-to-soar-international-air-transport-association-says/story-fnkgde2y-1226782047497
Gazzar, S.E., (2014), “Struggling Qantas reaffirms tie-up with Emirates Airline” http://www.thenational.ae/business/industry-insights/aviation/struggling-qantas-reaffirms-tie-up-with-emirates-airline#ixzz2wZhu5tQ8
Overall Qantas effectively utilises the marketing process to ensure for maximised profits to ensure for future financial stability. Enabling Qantas to maintain an effective competitive advantage over competitors maintaining its image as Australia’s number one aviation company.
Qantas has maintained a consistently strong share in the local market, holding some 65% of the domestic travel business and 85% of corporate travel markets (Qantas Airways Limited, 2013). Conversely, the airline has faced increasing international market share pressure, with increased competition, particularly on North Atlantic routes on which it has traditionally held a monopoly. A sustained spike in fuel and consequent overhead prices, the reduced competitiveness of an ageing fleet, along with increased labour costs through a heavily unionised workforce, have all combined to deliver a severe blow to the airlines overall profitability. In recent years, the power of the unionised workforce to hold the airline to ransom was evidenced by the ultimate grounding of the fleet in 2011 by Chief Executive Officer, Alan Joyce, as he locked out the disputing workforce and subjected p...
According to the International Air Transport Association, 2001 was only the second year in the history of civil aviation in which international traffic declined. Overall, it is believed that the IATA membership of airlines collectively lost more than US$12 billion during this time (Dixon, 2002).
The industry for Qantas Airways Limited is a company that guides a long distance in airline, which is in international and domestic location. Qantas Airways Limited is a company that established as a world airline that comes from Australia.
...n 2014) added to increased political protest for disclosure. Further following a forensic accounting report from PPB Advisory, Australian and International Pilots Association questioned the vast discrepancies between redundancies and margins between Qantas’s segments (O’Sullivan 2011) and how corporate segment’s $123m loss was allocated, contending they incurred some of it (Creedy 2011), emphasising requests for greater visibility by interest groups and accounting advisory bodies. Similarly, taxpayers, Transport Workers Union and employees (Age 2014) demanded reviews of Qantas’s books and explanations of IO strategic priorities, redundancies and failed Jetstar Asia strategy (Pauka 2014), while Virgin threatens market share with improved performance (Grimson 2014) and consistent disclosure of both international and domestic segments (Virgin Australia 2013, p. 99).
Because of these policies aimed at capturing customers, there is an intense competition in the airline industry. Indeed, entry of low cost airlines has shifted the advantage to these airline companies. In fact, a company such as Tigerair is emerging as a leader in offering low cost air services in Australia. Other potential competitors include Airnorth, Rex Airlines and Jetstar. BlueJet has to study the pricing and managerial policies of these competitors, for purposes of ensuring that it comes up with the best marketing strategy that will give it a competitive edge over these rivals. It is important to denote that without information about these competitors, BlueJet may initiate policies that may not be effective in penetrating the market segment held by these
The purpose of this report is to show how Qantas was affected by global financial crisis. Qantas is the second oldest airlines in the world. It is one of the tough competitors for other airlines. But Qantas was affected badly during the crisis, the tickets prices went up because the fuel prices went up. I have suggested few recommendations for Qantas to bounce back , what can be done without laying of the employees and have also spoke about cost cutting.
Airline and travel industry profitability has been strapped by a series of events starting with a recession in business travel after the dotcom bust, followed by 9/11, the SARS epidemic, the Iraq wars, rising aviation turbine fuel prices, and the challenge from low-cost carriers. (Narayan Pandit, 2005) The fallout from rising fuel prices has been so extreme that any efficiency gains that airlines attempted to make could not make up for structural problems where labor costs remained high and low cost competition had continued to drive down yields or average fares at leading hub airports. In the last decade, US airlines alone had a yearly average of net losses of $9.1 billion (Coombs, 2011).
Established in 1920, Qantas is the world's 11th largest airline and the 2nd oldest. It was founded in the Queensland outback as the Queensland and Northern territory Aerial Service (QANTAS) Limited, by pioneer aviators Hudson Fysh, Paul McGinness and Fergus McMaster. Qantas was a former government owned business; it did not view profits or efficiency as its prime goal. In 1993 a 25% stake was sold to British Airways. Qantas was privatised in 1995 and has had to adopt management practices to overcome both internal and external influences and had to change its narrow-minded culture. Although Qantas is primarily a passenger airline, air freight is also an integral part of its core business. Other Qantas operations include catering, tourism and E-commerce devoted to transport and air travel.
In order to get a comprehensive analysis on SIA's financial statement analysis , we compared SIA's 5 financial year ending(FYE) results with the industry's average and 2 of its main competitors Cathay Pacific Airways and Qantas Airways . Cathay has been trailing closely to SIA in terms of first class cabin service and profitability for years. Qantas has long been dominating the highly profitable Kangaroo route and is ranked 5th in the world by Skytrax's survey . Please refer to appendix for the actual figures for every analysis below.
Lufthansa, one of the world’s biggest airliners, has divisions handing maintenance, catering and air cargo. Since the World War II the airline industry has never earned its cost of capital over the business cycle (Hitt, 2010). Most of the airline companies have either filed for bankruptcy or are being bailed out by their government. Lufthansa had also gone through these tough times, but had resurfaced to become one of the worlds most profitable airline company. The company adapted a transnational strategy, seeking to achieve both global efficiency and local responsiveness. Lufthansa’s monopoly in Germany came to a halt with the creating of the European Union. All the EU member countries become one regional and therefore the European competition became, an increasingly a local competition. Lufthansa created its regional Hubs, to cater for its domestic market. But the availability of substitutes such as bullet trains and the Euro tunnel, made is necessary for Lufthansa to create short traveling time, customizations and quality standards in the region to achieve a competitive advantage. But outside the EU there are no substitute to air travels as such all the flag carriers are competing in the market, the international airline industry is a highly competitive environment. A new force has also emerged in the world of air travel, in the form of three Gulf airlines with jumbo ambitions. Within a decade Dubai’s Emirates, Qatar Airways and Eithad from Abu Dhabi have between them carried the capacity of two hundred million passengers (Micheal, 2010). The company had to go global and therefore adopted the international corporate-level strategy, where Lufthansa will ope...
Recently it was announced that according to rules there will be 49% of holdings for the foreign companies in international flights. Qantas has its biggest alliance with The Emirates which accounts for total of 98 flights per week. As far as marketing concerned they have introduced new dresses for the staff and pilots thus changing the view with which customers perceive this airlines as. Plus it gives them a better branding.
In my discussion I will use the Australian airline industry to present how oligopolies operate, and to show the different behaviours and strategies that arise from the interdependence of firms. I will mainly concentrate on the domestic airline market in Australia. The domestic airline market consists of a duopoly of two firms, Qantas and Virgin Blue. Since Qantas and Virgin are the only two Airlines supplying domestically in Australia, they account for all of the profits in the market and consequently they are in direct competition with each other. Because only two firms are competing, each firm must carefully consider how its actions will affect the other, and how its rival is likely to react. Thus, strategic considerations regarding the behaviour of competitors in this duopoly are essential in order for Qantas and Virgin to set prices.
As a Competing company to Emirates airlines, there are many companies that are voted as top airlines companies in 2015. For example: Qatar Airways, has grown it services to 140 destinations and more around the world with excellence level that assist the award-winning carrier to be the best.
When an airline does not have a sustainable competitive advantage, it does not have any properties of differences from there competitor and turns to a dangerous price war. The sustainable ...