INTRODUCTION Currently, Verizon Wireless has two major billing systems: I2K and VISION. In accordance with the strategic goals of the company and taking into consideration the corporate vision and credo, the executive management decided that having one billing system would be congruent with the objectives of the organization as a whole and the IT group in particular. After several months of deliberation, using techniques such as brainstorming, receiving expert opinions of SME (Subject Matter Experts) and taking into consideration the Payback period and ROI (Return on Investment) it was decided that the I2K customers would be converted into the VISION billing system. There will be 20 million customers that will be converted with the data ranging from customer and MTN information, price plan, usage and other related information necessary for billing the customers. After the Project acceptance, The Project was handed over to the CAM (Customer Account Management) team which functions as PMO (Project Management Office) for IT projects in Verizon wireless. The CAM team decided to manage the Project by organizing it into distinct process groups (initiating, planning, executing, monitoring and controlling, and closing.) INITIATION The Initiation Phase will be the first phase in the project the basic processes that should be performed to get the project started. Tasks in the initiation process include the following. 1.Develop Business Case Once a business problem or opportunity has been identified, a Business Case is prepared. This includes: A detailed definition of the problem or opportunity An analysis of the potential solution options available. For each option, the potential benefits, costs, risks and is... ... middle of paper ... ...ting lessons learned · Completing, collecting and archiving project records · Celebrating project success. Review Project Completion The final activity undertaken on any project is a review of its overall success by an independent resource. Success is determined by how well it performed against the defined objectives and conformed to the management processes outlined in the planning phase. To determine performance, a number of questions are posed. For example: o Did it result in the benefits defined in the Business Case? o Did it achieve the objectives outlined in the Terms of Reference? o Did it operate within the scope of the Terms of Reference? o Did the deliverables meet the criteria defined in the Quality Plan o Was it delivered within the schedule outlined in the Project Plan? o Was it delivered within the budget outlined in the Financial Plan?
Verizon Wireless is a joint venture between Verizon Communications out of New Jersey and the European-owned telecommunications company "Vodafone." Verizon Wireless is a wireless communication carrier that operates in the continental United States. Currently, Verizon Wireless provides wireless communication services to over 60 million customers nationwide including customers in Hawaii and Alaska. Its products include wireless voice and data services using the largest wireless voice and data network in the United States. Cingular Wireless is currently the leading cellular carrier when it comes to amount of customers on its wireless network. However, as Verizon Wireless continues to grow its market share as the United States' second largest wireless carrier, it ranks number one in total revenue collected as well as how it is viewed by Wall Street. Verizon Wireless' strong market position, perception of quality, and its proportion of income has a strong competitive advantage that would allow a small price increase--making the demand inelastic, "quality demand stretches very little in response to price change" (McConnell et. al, 2004).
Verizon offers a variety of services and products for its customers including: 100% 4G LTE wireless networks, largest portfolio of wireless devices and smartphones in the market, high speed broadband internet, television and interactive devices, and enterprise solutions information technology. The existence and size of Verizon’s current infrastructure as it relates to its retail locations, wireless coverage area, and its global ip network are above peer in comparison with its primary competitors. The global ip network itself spans over 150 countries and more than 2,700 cities. Meanwhile, Verizon is also the U.S. largest wireless provider and has more 4G LTE wireless coverage than all other networks combined.
No matter what the topic is, which whether it’s a practical or very unusual, a case study can supply very descriptive, qualitative information. With using this method and collecting all this information, one becomes very knowledgeable of the subject, which makes it easier for the researcher to connect with their work. By the connection made between the subject and researcher, the researcher will then have a different in-depth perception of the case. Finally, while this method has its disadvantages, the case study method proves to present a unique platform for a variety of studies that create remarkable insights into areas of analysis versus all the other research
Being the present manager and being appointed by the government at the feasibility stage I am asked to write a report in order to outline the activities required to successfully manage this major project and to ensure that it is completed on time and within budget.
Based on the research on Australian Hardware's business information which I gathered form the team. The information is valid enough to be used as the base of this research. Choose one of the business problem/s or
Gray, C., Larson, E. (2008). Project Management: The managerial Process. New York, NY: The McGraw-Hill Companies Inc.
Steps for innovation at Visa include: human-centered design, rapid prototyping, their expertise and partners, and proprietary resources. Visa wants to get rid of plastic cards for the future so electronic payments can grow; the ant a ‘card-not-present environment’. Visa believes that with the cardless future will have to come strong defenses against virtual attacks (fraud), so they plan on working towards better technology that minimizes these risks. By the year 2020 the company predicts there to be 20.8 billion connected devices, and for further innovation and widespread growth like this to be possible, they conducted a survey of ‘maturity’ through 16 countries based on methods utilized and payment channels. No country in the study reached the 3.0 ‘seamless payment stage, but am ranked 2.0, the ‘consumer centric’ stage.
Scope: The first document a project manager will put together with his team members is the sco...
The Business Model canvas also helps entrepreneurs, employees and customers to comprehend how the organization puts into use and integrate its various components. By doing so, it enables the facilitating of communication with the players mentioned. This makes the starting point of a great discussion on the available business opportunities, how these activities can be made to bring out the mission and vision of the business, and in the identification of risk and failures in the future (Chesbrough, 2005). This model also helps the entrepreneur to consider various elements of the business both in part and also as a whole. This helps in the concentration on various components of a business, while ignoring other parts for in-depth analysis which enables the evaluation of the risk that may arise due to the inclusion of a certain component of a business without thorough consideration (Magretta,
Even though I was asked to use the college’s databases, it is still difficult to find a certain business case with so many articles on the websites. What I did was entered different search terms on the website to make my search more limited. Once I found a business case that interested me, I read through the article and list down ideas. Another challenge I faced, was supporting my position within the topic. This was not easy because, I would have to come up with my personal opinions and argue why a part of this case had come into conflict with the ethical issues.
The feasibility study of a business’s design comprises of all strengths and weaknesses analyses within a particular business in order to determine whether the design is practicable and potential to benefit that business in a foreseeable future (Trimi, Berbegal-Mirabent 2012). To access this study, the researcher need to have a comprehensive understanding of the business’s resources and their interconnections which are included in the business model Canvas (Stephen, Richard 2014). This model is considered the most effective methodology in the process of supporting innovation and making decisions, thus, to assure the successfulness of a business or a project (Hanshaw 2015). This essay will discuss some central characteristics including customer
The first and most crucial step is to create a solid plan. Plan should include the techniques, tools and data that are going to used in the project. The responsibilities of all the members should be distributed at this step. The utilization of resources and budgeting of the project should be done here. Management tools such as probability and Impact Matrix, FMEA are useful at this point.
They outsourced and gave a quick training on project management for 50 employees (out of 300), some of which were place as part of the committee to create a project management methodology for the company. After two months of meetings, and mainly due to personal interests, three stage-gate models were created: information systems, new products/services provided, and one for acquiring new
When planning a new project, how the project will be managed is one of the most important factors. The importance of a managers will determine the success of the project. The success of the project will be determined by how well it is managed. Project management is referred to as the discipline that entails the processes of carefully planning, organizing, controlling, and motivating the organization resources so as to foster and facilitate the achievement of specific established and desired goals and meet the specific criteria of success required in the organization (Larson, 2014). Over the course of this paper I will be discussing and analyzing the importance of project management.
The business plan will also be useful in facilitating the adoption of a strategy that will help the business prosper in the modern market. The plan will be a critical tool that will help in the production of a reliable strategy for attaining the goals and objectives. The proposed business plan will be implemented in three years time. Within the first three years, the business i...