A telecommunication firm is facing difficulties in the financial year 2002-2003 and I am the line manager of the software development group in this company. Chapter 4, in the book "Essentials of Organizational Behavior" by Stephen P. Robbins states that motivation theories are culture-bound (Page 53), hence to give this paper and the situation described in the question a different perspective I am going to set this telecommunications company named BPL Mobile in India and I am going to take into account the cultural factors affecting motivation and productivity and explain them in this paper.
My software development group has 15 employees working under me and we lost 3 employees due to lay offs. We supply software and training to about 25 stores in Bombay, India and those are specialty stores supplying only BPL cellular phone handsets and call plans (contract and prepaid) to the customers. Overall BPL Mobile is one of the major cellular phone companies in India, its main competitors being Orange (the British Telecommunications giant). In India Orange and BPL Mobile have a fair and equal share in the market of about 30% each and the rest belongs to the smaller companies. As chapter 2 describes the framework for assessing cultures, I would apply the following characteristics to Indian employees and customers (Page 18). The power distance in India is largely unequal, there exists an equal blend of individualism and collectivism, it is the quantity in life that has more importance and that is because India is a poor country, as far as uncertainty avoidance is concerned they prefer structured situations and finally people are long term oriented. Hopefully this gives you an idea of the corporate life in India. I will now go on to explain how I will handle the situation described in the question.
There are many people fighting for jobs in India but since I have collected a good team, which is now demoralized, it is my job to motivate them to perform better. According to Abraham Maslow's hierarchy of needs theory (Page 43) the need for physiological needs will be primary but in the work environment safety and security needs will be of growing concern. The reason for this is that, since there is a vast population of qualified people waiting to be hired, people who have jobs are under pressure to maintain them. In such a situation, knowing that I have a qualified and valuable team with me, I would not like to hire different people and train them.
Organizations today often encourage change to better the work environment. However, these changes often cause unwanted results which were not expected. This leads us to observe organizational behavior (OB) in hopes of minimizing unwanted and/or negative changes within an organization. Organizational behavior, organizational culture, diversity, communication, organizational effectiveness and efficiency, and organizational learning are all factors within an organization. These terms must first be defined in order to create a truly more efficient work environment. Centrix Financial ensures their growth and success by establishing an effective pattern which includes all of the factors of organizational behavior.
Many business managers today are not aware to the response that motivation can have on their business. The size of the business is not a factor when considering motivation: whether you’re trying to get full potential from one hundred or an individual everyone is in need of some form of motivation. It is something that is tackled differently by different organisations and the reasonability of its integration lies with all the supervisors of staff. It is essential to understand the various tactics that managers and supervisors will use to motivate there working staff, also why it’s important to initiate extrinsic and intrinsic motivation techniques with the correct work design into the work place for optimum results. “There is only one way…to get anybody to do anything. And that is by making the other person want to do it” Dale Carnegie.
Arnold, J.A., Arad, S., Rhoades, J.A., &Drasgow, F. (2000). Theempowering leadership questionnaire: The constructionand validation of a new scale for measuring leaderbehaviors. Journal of Organizational Behavior, 21, 249–269.
The first lecture was about the introduction to organizational behaviour and management, its importance and various components related to it where perception was one of them.
Over the past few decades, studying organizational behavior has become an important thing that needs to be understood by many people, organizations, and even companies. It has become very important, since organizational behavior can bring so many benefits for people and companies to achieve their goals well and organize it better. For example, organizational behavior can help companies to learn about how to deal with many people, cope with globalization, manages the companies wisely, and may increase performance and productivity of the employees (Usman, 2010). One of the examples of organizational behavior lesson that has become very important, especially for organizations and companies, is the study of personality and behavior. Personality
A DISCUSSION ON HOW LEADERSHIP BEHAVIOUR MAY AFFECT THE MOTIVATION OF INDIVIDUALS WITHIN AN ORGANIZATION.
Robbins and Judge define motivation by means of three elements. The first element is defined as being the process that account for an individual’s intensity which is concerned with how hard a person tries. The second element is direction that benefits the organization and the third element is persistence which is a measure of how long a person can maintain effort. Motivation is also driven by certain situations that vary between individuals and within individuals, at different times. (Robbins & Judge, 2007, p.186) These elements should not only be expected from employees but from managers as well.
Throughout the course of Organizational Behavior and Theory, my classmates and I have recorded scores from self-assessment exercises that have provided information to various parts of our core being, like personality, motivation, needs, leadership skills, etc. Based on the answers found from the assessment, I have created a personal profile to explain my scores.
Motivation is an important function in organizations to motivate their employees for their ability to perform well, improving their skills, increasing productivity, job satisfaction and employee extension. Employees also are not a machines that we could just program their task in their brain and they will do it automatically, they require motivation to actually do their job properly. And so, after discussing the process models of the Maslow’s “Hierarchy of needs”, Douglas McGregor theory X and Y, and also the Herzberg’s “two factor motivation hygiene theory.” understanding the ways of motivating people, the human nature, and the substance of nature. I believe that the true motivation can only come from within and also managers can actually motivate all of their employees.
In the story, Animal Farm by George Orwell, there are many types of organizational behavior characteristics. The animals portray human traits and physical qualities to show these characteristics.
In business to succeed, the people behind the scenes have many issues and problems that may arise. Sometimes an organization can go down before it even begins. Proper structure, education, and change are always needed for a business to succeed.
It is a “pattern of beliefs, values and learned ways of coping with experience” (Brown 1994) that manifests itself into three layers: artefacts at the shallowest, values and beliefs in the middle and basic assumptions at the deepest. It is inseparable from the organisation that cannot be easily manipulated as it is fundamentally non-unitary and emergent. Finally, organisational culture is important as it is one of the main determinants as to whether a firm can enjoy superior financial and a comparative advantage over firms of differing cultures.
After About four weeks of taking Organizational behaviour, we have covered a broad spectrum of subject from motivation to personality and behaviour theories has well has the process of individual learning, and how they are met in everyday business life. This essay simply summarise my understanding of the course with my personal experiences has a way in which I relate a few of the theories and topics learned in the span of these few weeks.
The following paper required the assessment of answers that were chosen to questions asked by Prentice Hall’s Self-Assessment Online Library. For each given part of the questionnaire, the knowledge that was obtained while doing so was thoroughly evaluated. The information that is discussed was then applied to the workplace. Behaviors and interactions with others were focused on in the explanation of the roles that such awareness would contribute to in becoming a better employee and co-worker. These sections were then applied to what was learned about myself along with what knowledge advancement I gained on the topic of organizational behavior. “The Gospel and Personal Reflection” was the final concentration of this report. The transformation that the Holy Spirit has had on my weaknesses was explained in reference to the named article. Ironically, much was to be learned in furthering the understanding that I thought I had of my own personality. Very good
Organisational culture is one of the most valuable assets of an organization. Many studies states that the culture is one of the key elements that benefits the performance and affects the success of the company (Kerr & Slocum 2005). This can be measured by income of the company, and market share. Also, an appropriate culture within the society can bring advantages to the company which helps to perform with the de...