The design process
Design may be defined as the methodical approach to the solution of a problem. Fundamentally, the purpose of good engineering design is to create an end product which will not only function efficiently, but will also be a commercial success.
Except in the simplest of cases, the design process is a very complicated procedure requiring the services of a number of highly trained personnel. The main steps in designing a product may follow the pattern illustrated below.
Demand
Before anything can be sold there must be someone who is prepared to buy it. A satisfied customer is one of the best salesmen a firm can have. It is therefore necessary to establish and maintain the confidence of the consumer by marketing a good and reliable, product at a reasonable price.
It is important to have a clear understanding of who the buyer is likely to be. If, for instance, the item is for use in the home rather than in the factory, then, generally speaking, it will not need to be so robust, but will require a more attractive finish.
Design draughtsmen are primarily concerned with improving or adapting existing products to meet the consumer’s changing needs. Often, a firm will be asked by its customers to make a machine, which is larger or faster than those currently being manufactured.
Competition encourages a manufacturer to improve his products continually, and to offer a good service. In fact, competitive equipment constitutes one of the greatest external influences, which affect the cost, function, and appearance of a new design to a considerable extent. From the customer’s point of view, a new product must offer deci...
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... commence. This is accomplished by subdividing the layouts into logical units for assembly, followed by further subdivision into detailed instructions on the manufacture of each individual item. Throughout this phase, the draughtsman is guided by past experience, relevant standards, codes of practice, and specifications.
Models
When investigating the relative positions of the major units in his layout, he may find it helpful to use models of the design, especially where plant layout or complicated mechanisms are concerned. If exact scale replicas are not essential, then special kits, which are available from model manufacturers, may be employed. As he may have to seek the advice of experts not familiar with draughting procedure, it may be easier for them to view and criticize his ideas in model form rather than have to wade through piles of layout drawings
Lawson, Bryan. How Designers Think: The Design Process Demystified. 4th ed. Oxford: Architectural Press, 2006.
High levels of customer satisfaction will not guarantee future sales, but are more likely to result in repeat future sales than indifferent or poor customer service. Moreover, satisfied customers are more likely to try out other products/services in the firm’s range, or recommend it to friends and family. Build on customer loyalty Customer loyalty is valued highly by most businesses and can be
Customer satisfaction is what makes a customer come back again for another experience. The customers know the kind of treatment they are going to receive before they enter the store.
A discussion of the overall building layout – It was explained that the building size currently shown on the drawings is set per the equipment shown within. If bidders were to provide different equipment, the building size may increase or decrease accordingly.
...e company’s competitiveness. Satisfied customers can help a business gain more customers through word of mouth. Ensuring excellent and consistent service and products will help the business perform better. Tim’s must embrace technology in its human resource management, bookkeeping, as well as its Marketing activities. This will improve efficiency, and reduce man hours considerably. Tim should consider investing more money into the business to allow him expand on product offering, which will help attract new customers.
A good design begins with a creation or plan for the making of an object or service. It is a strategic approach towards a person’s (usually a client or target audience) required unique expectations. A design generally defines the specifications and parameters in achieving its main objectives. Often there are no key attributes as to what would make a design successful and interesting. Products and peoples needs and wants or taste often change and revolve around time. This brings a definite change in the market and its emerging’s trends. This cycle of evolution will always exist, but finally it is the factor of emotional response with the customer that will determine whether a product is successful or not. Whether the design is an object or it is a concept, the design that we see is an accumulation of various concepts and decisions that have been brought together from a variety of disciplines. In order for a consumer to view the design as something that is good it takes a unique combination of aesthetics, quality and ergonomics to make a design successful. Often we recognize a bad design at its first glance and a bad design often forces one to take in many confusing and conflicted content. So what makes our design/ product fail?
There are many obstacles to coming up with a good design for engineers. Taking an ethical approach, one should be able to assume that the design they asked for was given due diligence and put together by a team of professional engineers who live by the Code of Ethics for their professional organization.
Close to the Customer: Customer satisfaction is very important throughout all the roles that the business plays. Many companies forget about their customers, whereas successful companies have an obsession with their customers. Excellent product quality and reliability will make a satisfied customer. Great service will keep the customer coming back.
Client(s) may be in the first stage of our design thinking sequences (Archer, 1984, p. 67), and then the designer job is to explore what is the problem, what do we want, what do they need: to produce a design to meet the requirements. The initial design problem presented to the designer may be poorly and incompletely described (McDonnell, 1997, p. 45...
The elements of design were created by Arthur Wesley Dow to help people see, describe, and create visual qualities in a systematic way. It consists of 7 elements: line, shape, form, colour, value, texture and space.
When I first started robotics, I did not fully understand what an engineer was, and I had some cloudy vision of becoming a police detective in the distant future. However, the more involved I became in the robotics program, the more interested I grew in the whole concept. Being presented with a problem and limitations, such as time constraints, budget constraints, and size and weight constraints, and then have to come up with a feasible design that fits the limitations is an amazing learning experience. However, the process did not end at coming up with a design; in fact, that was just the beginning of a very long road. After the initial design was decided on, us designers spent hours coming up with CAD (computer aided design) mockups, dimensioning every single plane and meticulously going over every centimeter of the virtual version of our robot. With a solid vision in place, construction began and as we learned more about the problem and our own limitations, we were forced to perform small alterations to our design; making it dynamic to fit the ever changing
Customer satisfaction is a key ingredient to the success of any business.It is the most important factor that creates repeated customers. Some people know it but do not realize its importance. If a customer of yours is satisfied with one of your products or services, chances are this customer will purchase more of your products or services, which will increase your revenue. Therefore, in order to have your new or existing customers buy more from you, you will have to follow techniques that work. Customer satisfaction takes a very important place in Marketing. As much as you think that your marketing strategies should help you generate sales, think about how the same marketing strategies could help you achieve Customer satisfaction. There are a lot of elements involved with Customer satisfaction.
Like all engineers, architectural engineers apply the theories and principles of science and mathematics to research and develop economical solutions to technical problems. Their work is the link between scientific discoveries and commercial applications. Engineers design products, machinery to build those products, factories in which those products are made, and the systems that ensure the quality of the product and efficiency of the workforce and manufacturing process. Engineers design, plan, and supervise the construction of buildings, highways, and transit systems. They develop new materials that both improve the performance of products and help implement advances in technology. Engineering knowledge is applied to improving many things, including the quality of health care, the safety of food products, and the efficient operation of financial systems.
The use of the computer has had a positive impact on manufacturing engineering in many ways. Engineering is a term applied to the profession in which a knowledge of the mathematical and natural sciences, gained by study, experience and practice, is applied to the efficient use of the materials and forces of nature. The term engineer denotes a person who has received professional training in pure and applied sciences.
...he organization. The output of the design group’s efforts is detailed drawing and other specifications, which assist the succeeding groups for effective usage of the raw materials into a finished product. This information is also important for the product