From the years knowledge management (KM) has become a significance area which increases the concentration of most of the researchers. Previously literature had performed enormously with knowledge; the increasing split of the literary conducts on KM exists due to the importance it possesses for the organization. Knowledge Management is the practice of confining a company’s shared expertise where it resides: in databases, papers, in people’s minds and allocating it to where it can facilitate to create the major payoff (Hibbard, 1997). For the organization knowledge management assist to steer their strategies, resolve problems rapidly, diffuse superlative practices, progress knowledge set in goods and services, raises chances for innovation & improvements and facilitate organizations to live ahead of the competition & rivalry better. Organizations are often not aware of the great and potential values of business information & quantity of data available in their databases. It is stated that examination of such quantity of data & information can be transformed into knowledge which in return can be utilize to achieve organizational benefits like competitive improvement, minimization of expenses, enhanced eminence, receptiveness, and better facility to customers (Hlupic et al. 2002). In the present competitive global environment it is too much difficult for the organizations to maintain their position and go forward to achieve their strategic goals without any innovation in their operations and organizational activities. Without any innovation the performance of the organization can’t be improve. Different internal behaviours and practices contribute to the innovation which further contributes to the organization performance such as KM practices. The prologue of KM practices has produced a marvellous amount of concern in various areas of the Pakistani market like, construction, service, manufacturing, production and public organizations. Currently several organizations working in Pakistan is energetically following service advancement to enhance their quality and production performance allow them to contend extra efficiently in corporate world. Recently, in support of these organizations, innovation has inspired to the front line of corporate strategies in the illumination of growing global contest for earnings and revenues. Because of the globalization each progressive organization and company is motivated for enhanced future supported on modern active ideas. Service innovativeness is alien theory and is most excellent implicit as an unlimited progression of constant development and organization performance. It is the moment to understand that knowledge based practices & innovative activities enhance organization performance. In the developing countries in general and specifically in Pakistan, the understanding of this conception is relatively a feeble area.
Knowledge work according to Raman, (1999), contains activities, which are "information-based, knowledge intensive and knowledge generating" (p. 2). The paper's theme is, "organizations staying ahead of the competition have come to realize knowledge and knowledge workers are their key to success in today's environment where knowledge and information have become commodities" (Raman, 1999, p. 1). This paper's theme traces the historical development of knowledge management and knowledge workers; differentiates between knowledge workers and non-knowledge workers, and illustrate the knowledge workers experience in the author's organization. Knowledge systems contain the potential to increase business value (Bang, Cleemann, & Bramming, 2010).
T.D. Wilson (2002) makes a point of identifying several sources of articles, references and course syllabi with varying takes on knowledge management within organizations. Wilson is convinced that organizations misuse the terminology “knowledge management” and that their activities are more concerned with managing information than with the management of knowledge (Wilson, 2002). Wilson defines knowledge as involving “the mental processes of comprehension” or, as “what we know” and information as the expression of what we know and can convey through messages (Wilson, 2002). By researching the use of the “knowledge management” Wilson conveys that the terms knowledge and information are used interchangeably, which results in an inaccurate application
From the last decade, the discipline of the Knowledge Management (KM) has a long foot development, which was established since 1991.(Sven C. Voelpel and Han, 2005) As the weight of the investment to KM system increasing, the researches of management to knowledge get more complex and integrate. The purpose of this report is to identify the current position on the KM of Siemens, and the recent KM effort within the industry. Furthermore, it will apply the model of Knowledge Management Value Chain to Siemens. In addition, the report will recommend a proper KM strategy to the Siemens group in order to improve the efficiency and performance. The conclusion will be mentioned in the last part of the report, including the limitation of the strategy.
though there remain differing viewpoints to this depending upon the nature of the knowledge being collected. First, there are a number of organizational factors which determine the approach toward knowledge management while also helping to identify the obstacles that may be in the organizations path. Hislop (2013) sited specific considerations for the cultivation of an strategy including, knowledge demands on the organization as determined by the markets in which it competes, organizational culture, workforce diversity, organizational size, work type, product or service characteristics, technology, and any specialized processes which might exist within the organization. In light of these elements, “it should be obvious that there is not one single way for an organization to manage knowledge”(Hislop., 2013, p.55). Additional challenges are brought to bear on the organization based upon the type of knowledge being
In times of economic change it is important for companies to remain flexible and adapt in order to be sustainable. New theories of management have developed to tap into a company’s core competencies and give it the ability to shift its product offerings and stay competitive. One theory that has gained popularity is Knowledge Management. A 1997 survey of 200 large US firms found that 80% of corporations had initiated knowledge programs of management. Both corporations and non-profit entities have adopted knowledge management practices - Monsanto, Hewlett-Packard and BP as well as the Army, Navy and the World Bank. As Peter Drucker, who coined the term “Knowledge Worker”, wrote in his Managing in a Time of Great Change, “Knowledge has become the key economic resource and the dominant – and perhaps the only – source of competitive advantage.”
Knowledge sharing can be defined as a ‘dispersing’ the knowledge with the colleagues in the company. Hendriks (1999) pointed out that knowledge sharing is composed of two parts: “the knowledge owner externalizes the knowledge; (2) the knowledge demander internalizes the knowledge” (Yesil et al., 2013). It can be also defined as collection the knowledge of your own organization and knowledge of other organizations.
Our modern society encounters rapid changes that inevitably lead business organization to become continuous innovative engine in facing the dialectic of stability and change to meet the demand of ongoing changing environment. In order to be remaining competitive through providing superior value; today, businesses are required to gear up its knowledge based activities by taking knowledge management initiatives seriously. Surely, knowledge management in organization gets its momentum in recent discussion of both academic and practitioner fields. The diversity of disciplines (Economics, Information and Library Science, Information Systems, Computer Science, Engineering, Communication, Cognitive Science, Organizational Behavior and Theory, Psychology,
Mudge, A. (1999, April-May). Knowledge Management: Do we know that we know? Communication World, (16)5, Retrieved on September 17, 1999 from EBSCO Business Search: http://mariner.galileo.gsu.edu
Pasher, E., & Ronen, T. (2011). The complete guide to knowledge management: A strategic plan to leverage your company 's intellectual capital. Hoboken, N.J: John Wiley & Sons.
During the last decade of the 20th century, the business world began to view and use knowledge as a weapon for competitive advantage. It was then the concept of knowledge management (KM) gained popularity. However, in the 21st century, Knowledge and by extension, knowledge management has been an electromotive force for social, economic and educational advancement to any nation. It is therefore worthy of note that the concept of knowledge management emerged from the need to manage knowledge for individual, organizational, societal and/or national gains. Therefore, knowledge is a fundamental aspect of knowledge management practices.
It has been viewed that knowledge management is almost 35, 000 years old; it was practices when Cro-Magnon scratched facts in terms of petroglyphs on a wall. Knowledge is now being recognised as one of valuable asset in their own right. The opportunities for business at present are using information and their intellectual assets more effectively. However, the methods used by various companies including Boeing might be different, but information sharing is the major survival approach for the company. From last fifteen years, technological, economic and social changes have altered dramatically the workplace as well as the way employees are carrying out their work (Shaw & Williams, 2009).
...bjectives and realize growth. Knowledge Management Knowledge management plays a key role in ensuring that the different functions and activities of a company are synchronized. In Google’s case, the purchase of Motorola (which has turned out not to have been the best business decision) probably could have been avoided if the knowledge within the company was managed and used better. Knowledge enables a company to create, recognize and distribute opportunities. When every employee of a company contributes his or her part of knowledge into the knowledge pool, it is very beneficial as it contributes to the overall success of the company. Proper application of the available knowledge in a company can offer several competitive benefits to both the company and the employees. Application of accurate knowledge at the correct situation helps a company to make good decisions.
Hansen M., Nohria N., and Tierney T. (1999), “What’s your Strategy for Managing Knowledge?,” Harvard Business Review (March 1999), 106–16.
The concept of knowledge management tools is widely used among many organization for implementing the training programs for the employees. It primarily aims
(106) 'Knowledge management means using the ideas and experience of employees, customers and suppliers to improve the organisation’s performance. ' (5) Knowledge management (KM) is best when 'it is in alignment with organizational culture, structure and strategy ' (5). For this reason, the aim of this briefing document is to advise Santander on solutions to potential KM barriers employees may face by discussing three key barriers- culture, technology and leadership.