Wait a second!
More handpicked essays just for you.
More handpicked essays just for you.
intercultural communication quizlet
Aspects of communication in different cultures
the importance of cross-cultural communication
Don’t take our word for it - see why 10 million students trust us with their essay needs.
Recommended: intercultural communication quizlet
One can view their communication skills as general social propriety, and should try to use them every day in every possible communication scenario. One should be prepared for any lapse in communication they may encounter, for example, cultural differences. When one travels abroad, they will encounter who speak differently and use different styles of body communication one does not see in the United States. In America, one would say gasoline, whereas in England they would call it petrol, which is the more proper pronunciation. The more one listens and communicates, the more they will notice the different ways people communicate. In the United States, one would shake hands with another as a formal greeting, but in Asia, people do not shake hands, they bow to each other. All countries have their own formal greetings.
When one is communication with others, be it a different culture or just a crowd of business people, they need to try and adapt to the needs of the ones they are communicating to. For example, if one were English and came to America on vacation, and they asked for chips, they would receive a bag of chips in return because the use of language is different. (Dillon, pp 4). One way to communicate that is universal is with images. If one has lost an audience and needs to get them to understand what they are communicating, they can use images to show the audience what they mean.
Communication can also help business better understand the customer. In their article, A Communication-based Marketing Model for Managing Relationships, Tom Duncan and Sandra Moriarty discuss a study where researches used a communication based model of relationship marketing rather than persuasion as a foundation for new customer focused marketi...
... middle of paper ...
...t way to link people together and create relationships. Communication can also be a problem if one is not aware of another person’s culture, age or health. If one wants to be successful with communication, they must learn other customs, and be sure that if a person does have health issues that make communication more difficult, that they take this in to account and work with these limitations to make the communication more effective.
Works Cited
Duncan, Tom, and Sandra E. Moriarty. "A Communication-Based Marketing Model for Managing Relationships." Journal of Marketing 62.2 (1998): 1-13. ProQuest. Web. 31 Mar. 2014.
Dillon, D. Effective Communication. 2008. Journal of Business Communication. Retrieved from the Web. March 31, 2014.
Franz, G. Communicating With Older and Younger People. 2012 Journal of American Health. Retrieved from the Web. March 31, 2014
The importance of marketing communication is reflected on the understanding that it has a direct impact on the central aspects of relationship marketing ...
Not only that occasion but also significant cultural difference made effective intercultural communication a challenge between me and my my
Sheth, Jagdish and A. Parvatiyar (2000), “Relationship Marketing in Consumer Markets: Antecedents and Consequences,” in Handbook of Relationship Marketing, Jagdish Sheth and A. Parvatiyar, eds. Thousand Oaks, CA: Sage Publications.
Relationship marketing is also a key technique used by businesses because it involves building relationships with customers for example giving out discounts and special offers; this can help a business out as the customers may potentially become repeat customers meaning more products would be bought resulting in a bigger profit.
Relationship marketing is a strategy that business owners focus on to keep their business running successful. Their goal is keep a good relationship, loyalty- long term engagement with customers, and businesses use sales and advertising marketing to keep current customers and gain new
From the moment we are born, our days are filled with communication challenges. People who do now know how to communicate properly will limit their efforts to achieve in any aspect of life. We build connections with others by revealing our identities, asking questions, working out problems, listening, remembering and making plans for the future.
Grönroos, C. (2004). The relationship marketing process: communication, interaction, dialogue, value. Journal of Business & Industrial marketing, Vol 19, Issue: 2, 99-113.
Communication occurs through symbolism. (Gudykunst & Kim, 2003) Symbols convey concepts (Light & McNaughton, 2014) and in the realm of communication, symbolic communication transmits messages interpreted by the receiver. (Gudykunst & Kim, 2003) Symbolic communication is probably the most powerful form of communication. Symbolic communication comes in various forms such as the facial expressions displayed from one person to another, as well as the positioning of one’s body indicating the level of interest in the
Indeed, even the decision of correspondence medium can have social suggestions. The deciding variable may not be the level of industrialization, but instead whether the nation falls into a high-connection or low-setting society. High-Context cultures (Mediterranean, Slav, Central European, Latin American, African, Arab, Asian, and American-Indian) leave a significant part of the message unspecified, to be comprehended through connection, nonverbal signals, and between-the-lines understanding of what is really said. By differentiation, Low-Context cultures (German and English-speaking nations) anticipate that messages will be undisputable and particular and rely heavily on words to convey meaning in
My communication ability was strengthened because of the different opportunities I got to interact with people from diverse cultures. This opportunity enabled me to build on my communication skills with individuals of various accents and languages (Kourova & Modianos, 2013). On multiple occasions, I can understand effectively and interpret messages, negotiate meanings, as well as reduce the possibility of wrong interpretations.
Human beings can unconsciously mimicry the behaviors, facial expressions and bodily movement in a bid to ensure effective communication, which is referred to as the chameleon effect (Dirksmeier, Helbrecht & Mackrodt, 2014). The articles do not mention the importance of technology in intercultural competency. According to Çiftçi (2016), various digital tools are utilized by people willing to learn different cultures and languages they include text-based chats, online message boards, video conferencing, email exchanges, video recording, podcasting, blogs and microblogging. International exposure causes cultural understanding and
Richards, K., & Jones, E. (2008). Customer relationship management: finding value drivers. Industrial Marketing Management, 37, 120-130.
Effective communication with people of difference cultures can be especially challenging. The way people interpret the world can be strikingly different between cultures. Intercultural communication occurs when a member from one culture produces a message that is absorbed by a member of another culture. How that message is understood by the communicating party is a vital part in intercultural communication. For example, in Cambodia it would be considered rude to discuss business in a social setting (Language, culture, customs and etiquette, n.d.). However, in the United States this is a common practice and is almost an encouraged event. Another important factor and consideration in intercultural communication is the importance of understanding cultures, values, history and beliefs. For instance, in Cambodia, if you deliver a present that is wrapped in white paper, this is considered to represent mourning. This is one of the many reasons why it is important to assimilate into a culture and be mindful of communication between cultures (Language, culture, customs and etiquette, n.d.).
Effective Communication is an interpersonal skill that can help improve interpersonal relationships (Bethel University, 2008). Effective communication is an important skill that is needed no matter where an individual’s path in life may take them. Whether an individual is at work, school, an office, or a social event there is always a variety of communication tools and skills
Abstract: Globalization has made intercultural communication inevitable. Communicating with other cultures characterizes today’s business, classroom, and community. Technology, especially the internet, has increased the probability that whatever is documented online will be read by someone from another culture. Intercultural communication is of importance in any career field, thus the art of knowing how to communicate with other cultures should be a workplace skill that is emphasized. This is a conceptual paper whose purpose is twofold.