Integration Strategies Of Various Network Monitoring/Management Platforms With

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Integration Strategies of Various Network Monitoring/Management Platforms with HP Openview Service Desk IT Services Management is a vast field but still it contains broadly three pieces to it: Network Monitoring, Network Management and Service Delivery. Looking at the markets today, it is obvious that the best pitch is made by whatever comes cost effective to the pocket; and with a huge number of Network Monitoring tools coming into the market (some being free/open source), the primary concern is to bring together the three pieces in a seamlessly consolidated form. Breaking this into separate detailed parts, the first bit is the Network Monitoring. Monitoring a network is simple; there are tools which can check device availability, service availability, measure SNMP parameters, even get the process status with agent based monitoring. But adding to this the fact that these network monitoring tools will present the alerts on a platter without much internal correlation, and that these are available on different platforms, the task of Network Management comes into picture as a major concern. Network Management is a consolidated setup in which there is a network being monitored by one or more monitoring tools, and events being received from these are being correlated (if required, in another layer) to form precise and informatory alerts. Service Delivery comes into picture at this point when the information of the alert needs to be sent to a team of engineers who will then need to resolve the issue. This brings us to the integration of these independent pieces, and the layers existing between these. The bottom layer has the Network Monitoring tool. This is what gets the raw data from your network. This may also have the regular syslog enabled for quick fault detection. This usually has a layer of Event Correlation on top of it, which acts as a filtering layer to give the correct and informative alert. The more popularly known Network Monitoring/Management Tools currently available are: Free/OSS • Big Brother • Nagios/Netsaint • OpenNMS • Cheops-ng • OSSIM • MRTG • RRDTOOL • Weathermap • Nino Commercial • HP OV NNM • SMARTS • Aprisma • Netcool • Concord • Proviso • InfoVista • Sitescope • Solarwinds These tools are spread over different OS platforms. And considering that most of these do not come with an internal event correlation, it would be ideal to suggest an external Event Correlation Engine. External Correlation Engines • SEC • LogSerfer • ruleCore • Band Saw These correlation engines usually work on flat files, and parse them based on certain rules applied on them. These rules can then create a list of alerts, which look more English then the events received earlier, and are also not unnecessary.

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