Coordinating the release of information concerning significant negative effects associated with a particular medication requires effective decision-making and communication skills. Such requirements are especially necessary when releasing information related to the adverse effects of the medication. Addressing this issue requires immediate action to safeguard the health of the consumers at risk. Although some organizational leaders suggest releasing limited information, transparency is critical because open and honest communication will not only garner public reverence and confidence, but will also succor organizational integrity.
While the objective is to stop current complications and thwart off future impediments, transparency will aid in maintaining the integrity of the business and help preserve consumer loyalty. Accomplishing such a surmountable commission is achieved through the use of effective communication, methods, and channels. Upon recognition of the crisis, the fundamental mechanisms of the effective communication, go into production. With the crisis recognized there are soundings from the alarm too, “notify senior administrators of the situation” (Hicks & Nicols, 2012, p. 127).
As a result of an alarm sounding, the business must construct a team of principal participants that will be responsible for handling the crisis. The team must engross in participative decision-making in determining the utmost effective elucidation when addressing the issues facing both the consumer and the company (du Pr'e, 2005). The responsible team must assemble all relevant facts, as well conducted a brief inquiry (research) into the handling of comparable previous situations in an attempt to determine what worked and what did n...
... middle of paper ...
...fety, but also in doing so the business will gain public respect. Organizational success requires reverence and confidence from the consumer. When an organization suffers the loss of consumer reverence and confidence the organizational integrity also suffers.
Works Cited
du Pr'e, A. (2005). Communicating About Health: Current Issues and Perspectives (2nd ed.). Boston, MA: McGraw Hill.
Hicks, N. J., & Nicols, C. M. (2012). Health industry communication: New media, new methods, new messages. Burlington, MA: Jones & Bartlett.
Lachman, V. D. (2013). Social media: Managing the ethical issues. Medsurg Nursing, 22(5), 326-9. Retrieved from http://search.proquest.com/docview/1460981027?accountid=458
U.S. Food and Drug Administration. (2014). Reporting by Health Professionals. Retrieved from http://www.fda.gov/Safety/MedWatch/HowToReport/ucm085568.htm
McAllister, F. Trede & S. Loftus (Eds.) Communicating in the Health Sciences (3rd ed.). (pp. 299-306). Melbourne: Oxford University Press
Understanding that all patients needed to be treated justly and given the opportunity to make decisions in their care is important. Not causing harm and preventing them from harm is also the duty of health care workers. These ethical principles are essential to keep in mind with interdisciplinary communication. Ineffective communication has been associated with medical errors, patient harm, and increase length of stay. Failure to communicate properly has been associated with 79% of sentinel events (Dingley, Daugherty, Derieg & Persing, 2008). Good communication has been shown to improve patient satisfaction, increase in patient safety, as well as a decrease in health care costs (Paget et al.,
Interpersonal communication is described by Schiavo as a multi-faceted influenced concept. With cultural, community and literacy on the forefront of consideration, these are the means influencing perceived information (Schiavo, 2007). The perception of information can be altered by technology-mediated communication. The article I choose to review was designed to look at the direct to consumer product- specific television prescription drug advertisements during 2001.As the public spends numerous hours viewing television and is easily influenced with the numerous advertisements. Many of the drug advertisements have intent to effect health and specific diagnostic awareness. The current direction of health communication is that of empowerment of the rights of patients (Schiavo, 2007).
Boosting good quality information for patients, their families and the public was a duty in the National Health Service(NHS) Plan (July 2000, chapter 10) and part of the proposals in the Kennedy Report into the Bristol Royal Infirmary (July 2001, section 2, chapter 23) all cited in Department of Health (DH) (2008). Producing quality information to patients and members of the public will not only allow them to interpret their health needs but also enable them to make right decision for themselves and their families (DH, 2006). One of the methods of doing this is through health education which is one of the components of health promotion (Naidoo and Wills, 2009; Ewles and Simnett, 2003; Brooker and Waught, 2007). Health education can be described as: helping people to enhance and take control their own health; influencing people to decide and support healthful practices; delivering information; raising understanding of health issues and circumstances leading to ill health just to mention a few (Brooker and Waught, 2007; Naidoo and Wills, 2009; Ewles and Simnett, 2003).
WIENER, L. CRUM, C. GRADY, C. MERCHANT,M. 2012. To Friend or Not to Friend: The Use of Social Media in Clinical Oncology. 8(2), 103-106.
In health and social care effective communication a key skill all professionals should have when working with families, carers, children and young people. Having this skill helps to build trust it can also encourage the individual to use the services. Effective communication is essential when trying to establish and maintain relationships and it is a process that involves listening, questioning, responding and understanding. However there are many barriers that can effect how effective the communication is a few examples of these barriers could be: language, personality, visual or auditory impairment or a disability. In order to over come these barriers there have been many advances in the strategies that can help in situations where the communication is not effective, a strategy is a method or a plan that can help someone or something succeed in achieving a goal or result.
Simons-Morton, B. G., Greene, W. H., & Gottlieb, N. H. (1995). Introduction to health education and health promotion. Prospect Heights, IL: Waveland Press.
This assessment will address the potential and risk assessment of using social media in health care. Furthermore, it will address the policies and guidelines which all nurses are expected to adhere.
Nowadays information become an irrefutable asset. It can be shared globally in seconds, exchanged instantly, and available for everyone. However, rapid and global access to information can also be a source of many disadvantages or even cause harm if it is used inappropriately. According to the indication of The American Nurses Association, nurses, as a part of healthcare team, are obligated to “know current standard of nursing practice and changing issues” (Henderson & Dahnke, 2015). Using social media in nursing practice fits into the global trend of being abreast with all innovations and information associated with patient’s care, and became a part of nurses’ scope of practice. Even though social media and technological tools are valuable sources of information necessary in patient’s education, they can also pose challenges related to breaching of patient’s confidentiality and privacy. According to Randolph (2012), revealing details of the patient’s treatment and exposing patient’s information occur usually because personal and professional boundaries are often wrongly interpreted by health care providers. This kind of unprofessional behavior leads to violation of Health Insurance Portability and Accountability Act ( HIPAA) ( Randolph, 2012). Nurses have to be aware of the consequences of inappropriate sharing of information and need to use wise judgment whether a particular information should be posted on social
West, R. L., & Turner, L. H. (2009).Introducing communication theory: Analysis and application . (4 ed., p. 113). McGraw-Hill Medical Publishing.
Tamparo, Carol D. & Lindh, Wilburta Q. “Therapeutic Communications for Health Care”; Third Edition.2008. Clifton Park, NY.
.2- Explain how effective communication affects all aspects of own work. Effective communication is vital for the social care worker. If a social care worker wishes to communicate with the service user effectively, he/she must speak clearly and use phrases and sentences that the service user can understand. On the other hand, service users, when communicating to care workers, their managers or other members of staff, should also speak clearly and openly in order to promote an excellent service. Not doing so, could compromise the quality of the service, lead to misunderstanding and therefore, create communication
The communication process is not something that begins when a crisis rears its ugly head rather it is a process that takes place in preparing for a crisis before it happens. While the term crisis represents a blanket term used to describe many situations, each situation is unique, thus presenting different obstacles to overcome. However, with a well-established advanced plan in place an organization places itself in a position to overcome and work around obstacles. The development of a comprehensive crisis management plan is one achieved through effective communication where each member of the crisis management team has an advanced shared understanding of his or her role and responsibility during a time of crisis (du Pr'e, 2005).
Several different approaches are used to communicate healthy life choices; some examples are lectures, training objectives, individual coaching, and patient counseling sessions (Trident, n.d.). The thought of sending an e-card to get someone 's attention about a health issue is new to me. Sure I’ve sent e-greating cards, but I would’ve never thought of the idea to use e-cards to raise awareness. After visiting the HealthFinders website and viewing several of the e-cards, I choose an e-card from the category of Healthy Celebration. I chose the e-card titled “Happy New Year”. What caught my eye with this card was the “Happy New Year” message. The bright colors caught my eye and the children playing in the snow was very appealing to me.
Northouse, L.L & Northouse, P.G. 1998. Interviewing in the Health Care Context. In Health Communication: Strategies for Health Professionals. 3rd ed. Stamford Connecticut: Appleton and Lange London Prentice-Hall International: 163-194