Problem Solution: Global Communications The following is an analysis of the problems evident in the Global Communications scenario. The management team within Global Communications is weak in many areas including internal communication, critical thinking, and problem solving skills. The lack of effective communication could easily be held to blame for the recent demand for immediate actions to be taken due to the drop in stock value. If there was better communication within the company, this decline in the cost of shares could have been forecasted and addressed appropriately rather than being forced to make drastic, last minute decisions. The low morale of the employees and the negative publicity experienced is due to the lack of communication with a key stakeholder. The union has made sacrifices, including reducing the size of their benefits package on the behalf of their workers to aid in the financial support of Global Communications. In return, they were not notified of additional actions to retain profits and were completely disregarded when requesting negotiations. In this paper, these issues have been considered [Use the active voice unless you have a very good reason for choosing the passive voice. While both are grammatically correct, active verbs are usually more effective because they are simpler and more direct.] a well as other sources to develop an optimal solution, alternate solutions, and a plan of action . Situation Analysis Issue and Opportunity Identification Global Communications' problems stem from their lack of effective communication, the decisions made that effected a major group within their stakeholders, and the competiveness [Check spelling] of the current market. The first major event that initiated these problems is the decline in stock prices. Competition increased and the technology needed to keep up was not properly addressed. Once the shares hit an all time low, the board members were under tremendous pressure to develop and execute a plan of action immediately. The second major cause of Global Communications' current issues is the decision to not include the Union of the proposed changes. The Union recently made sacrifices for the financial losses experienced by the company. The union as Global Communications being unappreciative of the efforts received the lack of involvement in the development of the long-term plan of action. There was yet another major decision that has caused the current dilemma. The decision to refuse to compromise or even properly address the concerns of the union will have many long-term negative effects.
Poole, c. a. (2005). strategic organizational communications in a global economy. belmont ca: wadsworth cengage learning.
„h The union is causing problems (the reason why it is not possible at the time).
Q2. What caused the existing cost system to fail in the 1980's? What are symptoms of Cost System Failure?
One of the most crucial problems was that the company simply ran out of money. Their fallacious revenue evaluation and expectations were too lofty. There were a few aspect that no one could predict: as was mentioned, the unprecedented fast grow and a dangerous untested marketplace. Plus to all this they were just the victims of bad timing. In turn, board members and investors were often disappointed. As the result you have costs that were much higher than expected and revenues were the opposite down poor. All these were the reasons of the insolvency of Govworks.com.
Such views by both departments have made decisions making more complicated for the
This Gap Analysis will show the situation analysis on Global Communications and the company’s issues and opportunities as to move forward into the future by focusing on customer satisfaction. I will attempt to show the stakeholder perspectives of the company with the workers Union and the consumer marketing and sales division.
...during the negotiation. Because they did not explicitly articulate their objectives to each other, the union and management did not reach a settlement that was mutually beneficial. I believe both teams prioritized “winning” over fulfilling their initial objectives. Therefore, I better understood how both teams suffered under pressure during the negotiation because they realized they could no longer rely on a zero-sum strategy. Moreover, I realized how important team cohesiveness is to the bargaining process. Both the union and management lacked basic cohesiveness among their team members and consequently exacerbated the contentious and emotional environment that they created during the negotiation. Nevertheless, under these circumstances I believe the union and management ultimately reached an adequate proposal that satisfied both sides of the bargaining table.
Yates, K., & Beech, R. (2006). Six crucial steps to effective global communication. Strategic Communication Management, 10(5), 26-29.
For many years, IBM succeeded in holding a very good market position. In fact, the company achieved a very high market share and huge profits. However, this situation did not last forever. In 1990, IBM experienced its first quarterly loss of $2billion due to some unexpected accounting charges. However, revenues increased from $62.7 billion in the previous year to $96 billion. In 1991, the c...
Although the initial results were appealing, the move had a massive negative impact on the company’s future.
Schultz, D. E., 1996. The inevitability of integrated communications. Journal of Business Research, Vol. 37, pp. 139-146.
The unions also blame fiasco because the decision to outsource much of the company IT source. The error that happen also came after the software being updated froze part of the bank computer system lost on that particular day. The day that this problem occur was in the Wednesday. The system is being recovery and the problem is solved on the Monday.
The drivers for change were (1) low staff utilization (2) high overhead and support costs (3) political pressure (4) increased competition (5) freezing of license fee and increasing debt and (6) changing technology.
They point out that awareness and understanding of these causes assist companies in avoiding the growth stalls. In addition, the article demonstrates few practices that some companies use to predict and prevent the problem.
Borders has taught me a lot about communication management. Being a manager, and having the first hand experience that I have makes me a very important source in this paper. We communicate everyday of our lives. You can communicate in the wrong ways at the wrong times. So, you must choose your method of communication carefully.