Global Communications Paper
This paper will begin with an overview of Global Communications present situation. This will be followed by Global Communications Leadership team’s plan for economic recovery. The author will then present a situation analysis that will include issues and opportunities identification and stakeholder’s perspectives. Then Global Communications end state goals will be presented, followed by a gap analysis definition and the conclusion.
Overview
Global Communications is a telecommunications company who along with many others are struggling to stay in business. Their stock price has dropped over 50% in the last three years. A major problem afflicting this industry is competition between local, long distance, and international markets; they are all fighting for the same market share. Another problem is the entrance of cable companies into the industry offering packages that include telecommunication options along with services for computers and televisions.
Global Communications senior leadership plan
The leader senior leadership team of Global Communications has developed a two part plan to grow the business. The following is their plan:
First, they plan to realize growth through the introduction of new services, primarily to its small business and consumer customers, who will now be served in both local and long-distance markets across the country. To compete with the local telephone and cable companies, Global has created alliances with a satellite provider to offer video services as well as a satellite version of broadband. Partnership with a wireless provider will allow the small business owner anytime Internet access using wireless telephone or PC cards. Even company information hosted in mainfr...
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...s headed is important to maintain employee loyalty.
Union Leaders / Union Employees They feel they gave concessions in last contract to try to insure job security and company loyalty. The Union leaders feel like Global Communications is now trying to under cut them again by outsourcing work to India or Ireland.
The Board/Stockholders Company growth and direction
The consumer Interest would be limited to pricing, product, services, demand. Consumers want quality product at a reasonable price.
Table 3
End State Goals
End-State Goals
Lower operating costs = improve profit
Become a Global company = be competitive in world market within three years
Introduce services to increase market share
• Use alliances (video and broadband)
• Partner with wireless provider
• Provide cutting edge solutions at right price
Outsource non-critical activities offshore
For many customers, our competitive advantage lies in our global network. We offer enterprise-grade network services in 182 countries representing 99 percent of the world’s economy.
This battle for supremacy over who will control the future of communication will be fought largely between the telecommunications companies and the Cable TV companies. Perhaps mergers will be sought, or some companies will be run out of business because of their inability to keep up. Millions of dollars will be lost and billions will be made, but the end product will create a closely-knit global community, able to communicate instantly regardless of language or location.
Americatel is positioned within the small to mid-sized market in the telecommunications sector. However, their primary competitors Movistar and Claro compete within the large-sized market. With only 10% overall market share, Americatel has the potential to capture additional growth as the industry growth rate is growing at 6%. To accomplish this we recommend that Americatel own their position in the small to mid-sized market by capitalizing on their competitive advantage of providing superior customer service as well as leveraging new solutions to further drive customer satisfaction.
Years later, the Telecommunication Act of 1996 triggered dramatic changes in the competitive landscape. SBC Communications Inc. established itself as a global communications provider by acquiring Pacific Telesis Group and becoming the new AT&T. The merger of AT& T and BellSouth, along with the ownership consolidation of Cingular Wireless and YELLOWPAGES.COM, will speed convergence, competition and continued innovation in the communications and entertainment industry, creating new solutions for consumers and businesses and positioned to lead the industry in one of its most signifi...
The 3 tables in the paper are shown to describe briefly the opportunities and to outline the goals to go forward. In the conclusion, I will recap all opportunities and the goals to go forward for the company Global Communications.
Effective competition is widely seen as a key to the development of telecommunications services. The ability of new telecommunications networks to interconnect fairly and efficiently with existing networks is critical to the development of competition. AT&T has undergone numerous changes since its inception in the late 19th century. The McKinsey 7 S framework as applied by Pascale is recommended to manage the changes they are facing to adopt a greater competitive presence in the global economy. In conjunction with this framework, numerous other models were applied to analyse the global competitive position of AT&T. Recommendations for a revised strategy and direction for AT&T have been made throughout this document including two scenarios of how the telecommunications industry might develop towards 2000, while outlining the impact on AT&T.
There has been an increasing demand of telecommunication services in the last few decades which has led to an all time high demand of global operations in businesses , their capital investment as well as mobilization of the resources. This has further resulted in a lot of changes in the lifestyle of the people within specific geographies that includes an increasing demand for the latest of technology as well.
Global Communications is a telecommunications company facing a changing market and increased competition. The leadership team has come up with a plan to outsource some call centers to other countries and create an alliance with a satellite company to provide additional services to their customers.
...In order to remain profitable in such competitive market a company must provide a product or service that spans the global in appeal. The vast media arena is ever changing as innovative young minds continue to find new ways to make success an inevitable fact. In essence the public will have the final say so in which business will sink or swim in the media global marketplace. The tough decisions are made on the streets and not in the boardroom. Over the years the streets have called for a more diversified aspect of the media. The companies mentioned above are leaders in this respective services they provide and will continue to play a major role in global media.
Global Communications is a financially struggling telecommunications company. Its stock has depreciated fifty percent in three years. Currently, the organization is faced with too much competition within the telecommunications industry. Local, long-distance and international markets are all competing for the same business. In addition, the industry suffered a huge blow at the hands of the cable companies, who stepped in to provide complete solutions encompassing computers, televisions and plain old telephone service (POT).
Rakuten has just started its globalizing efforts in the last few years. From setting up overseas offices, acquisitioning of small medium enterprises, implementing an English-nization project, to hiring overseas talents. However, will Rakuten actually become a global powerhouse? How successful are these efforts? In this paper, I will discuss Rakuten...
The major issue in GC’s situation is their inability to analyze their own industry. Global Communication and for the same reason “Helping company growth” had the union dropped health and education benefit.
Global Communications' management infringed on the rights of their technology workers union by not involving the union in the decision making process, and the union is now threatening to take legal actions against Global Communications. Global Communications also faces another dilemma based on their decision to outsource. GC has always been known caring for her employees, and placing a great value on them also. However by carrying out their outsourcing strategy, employee's morale will at an all-time low because both the union workers and the company's employees now face either job losses or a salary cut.
Firstly, as is known to all, there are some international organizations of terrorist which often threaten people’s safeties. In order to solve this problem, all of the countries should work together to fight against the illegal organizations. In this situation, the communication technology plays a vital role. For instance, if there is a terrorist attack happens in a country, this country can quickly let other countries know this news and remind other countries to pay attention to their safeties. To a certain degree, other countries can provide some help to this country. It is good for countries to keep well relationships. In addition, communication technologies can increase the relationships between countries. For example, in recent years, the plane crashes and ship sinks are often occur. In order to be faster to save people’s lives, it needs more cooperations between countries. In this situation, the communication technologies are very helpful. If there is an accident happen, every countries can connect with each other to work out the fastest and most efficient rescue plan. These cooperations can increase the relationships between countries via this
University of Memphis, . (1990).Communications networks for managing global operations. (global business). Retrieved from http://www.entrepreneur.com/tradejournals/article/9267862.html