Functions Of Management

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There may be many ways for an organization to become successful but the key to success is not the system of the firm but the character and skills of the individual manager (Maister, 2002). Maister further stated that the character and skill of individual managers who "practice what they preach" and recognize the manager's role in training employees are what's really significant. Management is necessary for a business to function, yet when exploring the role of the manager, it becomes rather complex. Managers must be resourceful; they are individuals who wear many hats. The job of every manager involves what is known as the functions of management. Richard Daft definition of management is "the attainment of organizational goals in an effective and efficient manner through the employment of the four management functions of planning, organizing, leading, and controlling organizational resources" (2005). Daft adds that these functions are goal-directed, interrelated and interdependent.

The first of these functions, planning, involves creating a systematic process for achieving the goals of the firm. It prepares the organization for the future. Planning can take many forms and a variety of methods may be employed. Creativity and communication becomes very important in the function of planning. For example, during my employment with a tax service, in planning a marketing campaign several people had to be contacted. Communication was initiated in different forms such as e-mail, telephone, written memorandums and creative jingles. Today managers make use of planning through software and technological items such as blackberries in order to be well prepared during the planning process.

Planning can also be seen as a way of control. ...

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... needed (2005). Managers also play an important role is advancing these goals. Rather than just manipulating things and people to achieve goals, managers must advance overall organizational goals through the use of information systems. Technology is one element that is helping managers take control. The use of the internet and other technology has enabled them to keep tabs on performance without maintaining daily authoritarian control over employees (Daft, 2005).

In Maister's book, "Practice What You Preach", he list nine statements as the most important truths for employees and profitability. The performance from company to company, despite the country, the size of the practice and the line of business, the four functions of management I found to be equally significant in his nine truths.

Works Cited

Maister, D.H. (2001), "Practice What You Preach"

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