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For our Human Resources report assignment we have decided to interview Mr. David Kressel. Kressel is the Chief Financial Officer who has been with, Central Escrow, Inc. for more than 3 years. Central Escrow has six locations throughout the San Gabriel Valley and Inland Empire with about 75 employees. Although Central Escrow does not have a dedicated human resources department, Kressel along with Florence Chow who is the Controller of the company and Lan Tran who is the Chief Operations officer take care of all the human resource issues and problems that occur in Central Escrow.

We began our interview by asking Mr. Kressel, what are the most important parts of the interviewee’s job? With his response describing that the most important part was just to talk so that the interviewer, Kressel himself, could get to know how the candidate thinks. Most of the questions that are asked help Central Escrow see if they have potential in the company or do not. An example question that they ask is, have you ever faced a problem that you ended up failing in? What was it and were you able to learn from the problem? Hearing the interviewee talk will give Kressel an ideal of how the interviewee thinks. Finding someone with common sense and being a clear thinker may help the candidate to get the job. In the interview, Kressel will be able to find out basic technical information about the candidate and that can help determine if they will be hired or not.

Some challenges that Kressel have to face in the interview process is determining, if the information that the interviewee is telling is the true or lies. Kressel states that almost all interviewees tend to stretch the truth a bit. He then has to figure out why the candidate is telling a lie, or h...

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... the company in order for the company to run smoothly. Kressel states that the job with most weight is the escrow officer. Without the officers pulling in new deals and closing deals the office will not have the funds to continue on for so many years. Next crucial job is the officer assistant because there are so much paper work to be done in one day that the officers have to deal with. Having an assistant will cut down the time and proceed with more deals. In the Monterey Park location there is only six escrow officers and each officer has at least 3 assistants. After all the paper work is done, office administration will make sure all information is there and send it out to where it needs to go. The accounting team makes sure that each department does not over spend on the budget. The marketing team goes out on the field to network and get the company new leads.