Why Trust Salespeople?
The sales industry is filled with people trying to make sales and gain trust from random strangers without thinking if you need the services or goods they sell to you. In the presence of a salesman, most people have a feeling of being pressurized using twisted truth to buy things, and salespeople go a step further to convince us of the benefits of making the purchase. People find it hard to trust sales professions particularly due to annoying situations whereby the sales people promise particular features that were later not available after one made a purchase. Due to such instances, most people when approached by salespeople, instinct kicks not to buy from that person. There are enough reasons not to trust a salesperson one of them being
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Bias, in this case, means that the salesman is just interested in making their commission and does not care if the customer is stupid or intelligent. Salespeople are targeted to sell, and if people know this, they would no longer have to trust salespeople and their ever real testimonials. The only time a salesperson can be trusted is when you have not bought the product they are promoting as that is the time they use to gain your attention (Anderson, 2016). Most people complain about the after service provided after a sale implying that after most companies have made a deal, they are no longer interested in answering your questions as a client and such results in a negative customer perspective. Salespeople tend to convince us to spend financially, so there are high chances they will not explain or touch on the technical side of the sale such as operating machinery, maintenance, and ensuring durability. It is clear that the desire of a salesman is to sell everything they can sell to you and it can not go beyond that
A deal with these sales representatives seems like a good idea, they’re experienced and have most likely been doing this for a while. But not only is it illegal, it is strongly against my better judgment. This case is greatly related “value judgment”. It clearly demonstrates an unethical value judgement for me to participate in this deal. It is highly illegal, and wrong for me to steal from my
Theresa Campana, CEO of the Buckeye Group, is a manufacturer’s agent for three companies that sells different types of software. As a sales agent for Accto Co., Saleco Inc., and Invo Inc., the Buckeye Group is responsible for calling business customers to sell accounting software, sales management software, as well as inventory management software out of Columbus, Ohio. With regards to logistics, according to the case, the Buckeye Group has sold $550,000 of total software, with Campana earning a 10 percent commission from Accto and Saleco, as well as a 7 percent commission from Invo per her dollar value of her final sales. Evidently, Campana’s initial ease of making sales come from her high knowledge of the products, background in business,
The current situation appears to start out with the buyer’s perception that the seller is dishonest. The buyer asks about the mileage being set back. The seller doesn’t really respond to that comment, but moves past it. I think if he would have made a joke out of it, or made a statement that they don’t practice dishonesty, the seller could have gained more trust. Second the seller appears to be assuming the needs of the buyer. The seller is leading with questions like, “Do you need that much room?” The customer says that they don’t, but is it possible that they do want something more spacious? It is possible. The seller seems to think that the buyer is only buying for gas mileage. The seller is overlooking a key selling point, the buyer is getting into a car pool with their boss. It is probable that the buyer would unconsciously want to buy a car that would make a statement to their boss.
As the salespeople’s immediate supervisor, it is the primary responsibility of the manager to provide proper training to enhance the salespersons’ effectiveness and improve their skills. Given the importance of having a productive and enthusiastic sales team, the manager needs to develop and manage effective reward and compensation packages to ensure a highly motivated and satisfied sales force. Sales managers also ensure that the company 's standards of professionalism, image, and branding are consistent with the sales team’s interaction with company customers. The manager 's presence also makes customers feel valued as well as provide credibility on behalf of the company (Pilling, Donthu, & Henson,
There are some people who do try to sell products they truly believe are good, however, everyone has different tastes so not everyone will believe something is good. There are many more haulers now who are constantly lying about products that they don’t even know, use, or even enjoy, but try to sell them in order for money, exchanges, gifts, and rewards in return from these companies. Eventually people will find out that they are being told to just advertise and sell it to people, and eventually people on the other side will stop believing in the haulers and the consumerism world. In Kunzru’s story, he expresses how people just seem out of it, always trying to sell things that are unnecessary. He says “I found myself wondering if Sasha was telling me that the sushi at Bar Fugu was to die for because he meant it or because it was a snappy slogan.”
It is up to you on how you want that relationship to be. Do you want to be a trustworthy businessmen or a lying businessman, because being a truthful businessman is not always easy. There will be times when business will be slow and you really need to make a sale, but it is important to remember that if you make bad business transactions, you will not only damage your reputation but also the company’s’. In my opinion it is smart to remain a truthful businessman because in the long run you will find more success than a lying salesman, because when it comes to being a lying salesman, you are only going to have immediate success which makes the future very risky. A lying businessman is also faced with another tough issue: covering up his lies. When a lying salesman lies to their customers, from that point on, the salesman will have to constantly lie to cover up his
Everyone has biases even in a place where there should never be bias like for say a courtroom with a human beings life on the line. In the play “12 Angry Men” by Reginald Rose, 12 jurors argue about whether this kid killed his father or not, all of them say the boy is guilty except for one juror. This was a very interesting play the arguing, the suspense, the facts about the crime slowly unfolding and puzzle pieces coming together but what prompted the 11 of 12 men to insist without a doubt in their mind that the boy was guilty maybe it was the little facts and evidence given in the trial or maybe it was their own experiences and biases the lead them to that decision.
This kind of biasness occurs when people remember or recall information selectively in order to confirm their prior beliefs. For example, people who believe that Asians are more creative and hardworking people then the rest of the world. Whenever they meet a person that is both, Asian and hardworking they place a greater importance to their prior belief. This individual might even find out proof to further back up his/her belief.
Bias is a tendency, inclination, or outlook to present a partial perspective, often accompanied by a refusal to consider the
In more familiar terms, bias is linked to being subjective rather than objectivity, having a closed mind rather than open mind, and relying on opinions rather than facts. Bias is something that happens in everyday life often; have you ever made a snap judgement of someone without knowing all the facts? If so you are guilt of being biased. Unlike these small day to day biases that occur, bias in court something that can destroy the credibility of our legal system.
The Biased Eye goes on to tell you how you are bias and don't even know it. You are raised being bias and you know no difference. By watching the WWYD videos I have came up with three ways people are bias to your peers and don't even know it. The first is bike thief, then autism in restraints, and finally children on leashes.
This bias can play out many ways in real life. It can affect your daily conversation, relationships, political stances, and your ability to view other people’s opinions. So, if you
Bias writing is a very common mistake that is made every day and a lot of the times goes unnoticed. Writers need to be careful not to accidentally use bias opinions in their work, as it can lead to inaccurate information and confusion. Bias in writing can occur in many different ways such as stereotypes and overgeneralizing, exaggeration or slanted language/evidence.
Using biases to make decisions may seem like a good idea at the time. However when a decision is made in haste or without researching all the facts, then consequence may turn out unfavorable. Generally people make decisions based on what they know and as well as past experiences (Kreitner & Kinicki, 2013). Since I do not have a management position, I will give an example about a work situation that is influenced by biases in making decisions. I have used availability heuristic to make decisions.
Selling is the action part of marketing with a short term goal of getting market share and is not concerned with the values that exchange is all about. On the other hand,