West Florida Regional Medical Center Swot Analysis

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Furthermore, a SWOT analysis was conducted to determine the strengths, weaknesses, opportunities, and threats of West Florida Regional Medical Center (Hill, Jones, & Schilling, 2004, p. 17). Although there were a number of quality control issues at West Florida Regional Medical Center, the hospital did however have several strengths. West Florida Regional Medical Center has a strong support group including the military, government, business, and education (Rakich, Longest, & Darr, 2010, p. 318). Another major supporter involve include John Kausch, HCA’ CEO himself; not only is he fully involved in the whole process, he also possesses good management skills (Rakish et al., 2010, p. 317). Dr. Batalden, another knowledgeable individual who understand the positive …show more content…

Ms. Gulbys was the only program employee at West Florida Regional Medical Center (Rakish et al., 2010, p. 320). She was in charge of four different positions, including her being the director of Quality Improvement Resources (QIR), staff and coach to Kausch, and a member of the quality improvement council (Rakish et al., 2010, p. 320). Having to play many roles can definitely have a negative impact on Ms. Gulsby’s performance and productivity. Another weakness is staffs resistance and opposition to the program, “Kausch sensed some loss of interest among some managers” (Rakish et al., 2010, p. 318). Some staffs were not too fond of the way the continuous quality improvement (CQI) process was going, they taught it was taking too long. This lacks of interest in staffs can in return decrease performance and productivity. In addition, some departments were experience loses in record keeping. Because West Florida Regional Medical Center is located in a competitive area of Pensacola not having an effective control system in place can be a major threat that can lead to a decrease in patient revenue and

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