Walt Disney Research Paper

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Walt Disney changed the lives of billions of people around the world with his ability to make his dreams a reality. In 1923 with the establishment of the Walt Disney Company and eventually Walt Disney’s Parks and Resorts, Disney became the epitome of the American dream. So what makes the magic? What makes the happiness so contagious? The answer to that is the way Disney utilizes customer service. It is the source to the most magical and happiest place on earth. This project has allowed me to examine how Disney utilizes its customer service philosophies and techniques to achieve prosperity. I was then able to conduct the research further by analyzing a company who has implemented some of Disney’s ideals into the workplace, which has allowed …show more content…

With my family’s annual trips to Walt Disney World, every time it appears the same, nothing has changed, except for yourself. Disney make us feel as if time is infinite, that we did not and will not grow up. It is the stories that you listened to as a child, coming to life. It is a place where your imagination is limitless. It is a place that is eternally optimistic for the future as it portrays a world with endless possibilities. As you enter the park you are completely cut off from the outside world; all the chaos, and stress is gone with each explosion of a firework over Cinderella’s Castle. Disney does a thousand things 1% better making magic a reality, and happiness a necessity. Everything is meticulously planned and executed. Whenever we leave Walt Disney World, my brothers and I claim to have PDD or Post Disney Depression as time catches up and the real world sets in. The Walt Disney Company has influenced my perception of the world by putting a permanent smile on my face from the beginning of the trip to the end, giving me memories that I will carry with me for the rest of my life, and inspiring me to make my dreams come

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