Urgent Matter Collaborative

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Recommended: Leadership in the hospital setting

The Urgent Matter Collaborative is a program funded by the Robert Wood Johnson Foundation (RWJF). The program was formed to identify, develop, and share innovative approaches, inventions, and models to improve Emergency Department (ED) flow and quality of care. Urgent Matters Collaborative has contributed to ED quality and patient flow improvement by working with hospitals throughout the United States.
One program they developed in November 2006 was the Fast Track program. The Fast Track initiative has shown excellent progress in quality of care and patient satisfaction. Their main objective is to prevent overcrowding within the ED. It is important that patients with urgent conditions be treated quickly and be discharged from the hospital. …show more content…

2011). This tool will assist hospital to more accurately measure the effects of improvement strategies. Few departments within a hospital influence the efficiency and effectiveness of other departments as much as the ED does. By demonstrating a commitment to high quality, efficient, patient centered care, the ED is strategically located within the hospital enterprise to demonstrate leadership for hospital wide quality improvement. Urgent care has facilitated and empowered EDs to get as change agents for important and will continue to do so in the years ahead. This program will affect health care reform in a positive way. All hospitals have a need to address ED overcrowding. There are several reasons why ED overcrowding should be the forefront in improvement efforts. It is important to remember that ED crowding compromises quality of care is costly, compromises community trust, and patient flow throughout the hospital. It is important that ED leaders and other administrators show the ability to adapt, embrace change, anticipate its effects, identify strategies to improve ED overcrowding and be ready to face any challenges that arise. The Urgent Matter Collaborative has done an excellent job improving these issues and will continue to positively impact the health care

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