The training and development of employees in William Hill is imperative

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The training and development of employees in William Hill is imperative

for the performance or the company as they are in a competitive market.

William Hill has to inform workers to be aware of surroundings in the

area that they work.

Training and Development

Training

Training is essential for both employees and employer if they want to

be effective within the organisation and also for a company like

William Hill to stay competitive within their market. The reason why

training is important to employees is to enable them to achieve their

maximum potential in their current position, it is needed also to

develop them to create further opportunities within the organisation

because employees are likely to be better educated and become

multi-skilled. Training should be ongoing within William Hill in

developing the employee’s skills within the business. William Hill

believes training is very essential for their company especially when

it proves for employees to develop within the organisation and

continuing to meet objective. The training and development of

employees in William Hill is imperative for the performance or the

company as they are in a competitive market. William Hill has to

inform workers to be aware of surroundings in the area that they work.

The main types of training which businesses are using are Induction,

on and off the job training and induction because they are successful

in degree of the work format in different organisations needs.

Training firstly takes place with induction in William Hill plc to

enable new employees settle in quickly and feel comfortable to stay

within their organisation. Induction programmes are not usually about

a specific job the employee will be doing, but the way in which the

business works. Then they have off and on the job training, which

takes place in different methods.

Induction

This is the training provided for new employees and in this program

they will learn the following:

* Where everything around the workplace is such as the essentials

which are fire exits, toilets, staff canteen, basically they will

get a guided tour of their place of work.

* They will go through the employee’s hour of work, who their

manager is, name tags, uniform and training which will be provided

for them in the future.

* Booklets will handed out concerning sickness proc...

... middle of paper ...

...otion, job rotation, job enlargement, and job enrichment.

William Hill offer all staff all the opportunity to develop

themselves, that is why if one has the ability can progress to

management level and then given the opportunity will have to go

through management induction program, this will aid William Hill as

workers will be more motivated as they will gain a sense of

achievement which leads to greater employee retention.

Training is very important for William Hill as well staff because well

trained workers will be more productive and this will enable the

company to meet objectives set which will increase profit. This is

also good for employees especially concerning performance relate pay

because a higher dividend is given. It will help save cost as there

will be less waste due to fewer mistakes made also the corporate image

will be enhanced because the work force are better skilled and

motivated. Training and Development can increase customer satisfaction

and loyalty indirectly as work will be done more efficiently and they

will be more motivation to keep customers happy also it can make

William Hill more competitive as they will be performing better at

work.

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