The Trousdale School Case Study

1245 Words3 Pages

The organization I work for is a nursing home management company. That’s the simple definition. Health Services Management Group manages of the operations of eleven (11) skilled nursing facilities (SNF), and three (3) home health agencies (HHA). Each of the SNFs and HHAs are operated/licensed by a single purpose entity. Of these long term care providers, one (1) SNF and two (2) HHAs are operated as non-profit organizations. The purpose of the non-profit providers, ultimately, is to fund The Trousdale School. “Trousdale School serves high functioning adults with intellectual disabilities, providing academics and life skills for the purpose of learning independence.” 1
Tom Johnson, the chief manager of Health Services Management Group, has a …show more content…

Johnson worked in finance with other providers in the nursing home industry. He acquired an established non-profit provider out of Wisconsin in order to fund the school. Although he worked in the industry, this was his first attempt at operating long term care facilities on his own. His approach has been a success. He has acquired other long term care providers in Tennessee, North Carolina and Virginia while simultaneously creating an incredible school for his daughter. The school was originally a day program. Today Mr. Johnson is in the process of expanding to residential facilities and care for the clients. I have provided this brief history to set the stage for the discussion of corporate responsibility within this organization. In the industry of long term care, corporate responsibility has a standard which is set by regulatory agencies and statutory requirements. This is an industry that is closely monitored by state surveyors to ensure compliance with state and federal laws including Office for Civil Rights standards. All long term care providers are held to the same standard; however, there is room to rise to a higher level of care. This “room to rise” area is where corporate responsibility plays a very important …show more content…

We do meet those state and federal regulations which include the number of nurses and other key employees in relation to the number of residents. However, providing the CNAs a better pay and more supported work environment may be the key to rising to the top. Perhaps we should ask our nurses the question, “What can we do to make your job easier?” Perhaps focusing on improving the retention and efficiency of our CNA staff is the first step in achieving the best level of responsibility to our stakeholders. A second step would be to develop a marketing and operations strategy designed to more efficiently serve the needs of the residents. I believe building these foundational blocks will be key to developing a “good to great” company as described by Jim

More about The Trousdale School Case Study

Open Document