Problem-solution organization
Problem-solution organization refers to the process of identifying a problem, analyzing it, coming up with a variety of possible viable solutions and finally choosing the best. Many organizations use either two or three organizational approach in problem solution organization. In two organizational format a problem as well as respective solution is outlined. In three organizational formats the problem, available solutions and the ideal solution are outlined. The problem-solution format is preferable for policy presentations in most organizations.
Example:
Problem: Continuous system security breaches
Solution: The organization should put in place a competent incident response team, continuously update their security
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Edwards Deming, popularized the Deming wheel also popularly known as PDCA outlining that a problem solver must follow a step-by-step approach to solving a problem. In this step-by-step approach planning is the first stage where the problem solver populates a working hypothesis on why the problem exists before advancing to develop a respective proposed solution to the problem. Implementation stage follows where actual deployment of the solution is done. Management or a trustee working in their capacity reviews the solution to determine whether the remedy addressed the problem pain point. The fourth stage is dependent on the third where the solution is institutionalized if it addresses the problem or recommendations for solution improvements are offered to initiate a fresh cycle. In our example above this may mean updating the security policy to foster recovery and business …show more content…
as well as other tangible and intangible benefits of implementing a solution.
Implementation.
After an ideal solution is selected and approved its execution through implementation is done to address the problem. All tasks in the implementation should be coordinated with a finite start and implementation closure deadlines as well as milestones. Program evaluation and Review (PERT) as well as Critical Path Method(CPM) are ideal to guide this stage.
Post-implementation review. This involves the verification that the solution indeed addresses the problem pain points .This is done through the evaluation of the solution versus the problem as well as the success metrics. Debriefing of the problem solvers is paramount as it engineers the lessons learnt as well as well as providing insight to a firm problem-solution organization.
Institutionalization and control.
This final stage of the problem solution organization involves documenting the lessons learnt, updating policy documents, setting new control metrics, updating manuals as well as amending job descriptions. (Advameg.Inc,
Discuss Preventative measures that you would enact to prevent the situation from recurring (e.g., training, policy, disciplinary measures) citing respective company
Therefore, a reassessment of the controls we have in place would be necessary. Ed’s previously mentioned tasks, when completed, will lay the foundations for our revamped security system. To supplement this, we will need to rework our security policies and create an incident response plan. This will include creation of a RACI matrix so that everyone is aware what role they play in the successful implementation of this plan. As we are storing credit card data, we should also consider being PCI DSS compliant. This would require us to conduct an audit of our current systems and run it by a checklist to make sure we are up to the required standards of PCI. Furthermore, we will need to appoint a dedicated Chief Information Security Officer whose task will be to develop the company’s long term information security program which will align with the company’s
This step includes gathering facts before trying to figure out the solution to the issues or possible future issues. This is a very important step when making important business decision...
Explain safeguarding how you work, to ensure all are safe and confident to raise issues.
Security helps the organization meet its business objectives or mission by protecting its physical and financial resources, reputation, legal position, employees, and other tangible and intangible assets through the selection and application of appropriate safeguards. Businesses should establish roles and responsibilities of all personnel and staff members. However, a Chief Information Officer should be appointed to direct an organization’s day to day management of information assets. Supporting roles are performed by the service providers and include systems operations, whose personnel design and operate the computer systems. Each team member must be held accountable in ensuring all of the rules and policies are being followed, as well as, understanding their roles, responsibilities and functions. Organizations information processing systems are vulnerable to many threats that can inflict various types of damage that can result in significant losses (Harris, 2014). Losses can come from actions from trusted employees that defraud the system, outside hackers, or from careless data entry. The major threat to information protection is error and omissions that data entry personnel, users, system operators and programmers make. To better protect business information resources, organizations should conduct a risk analysis to see what
It is a step of defining the goals of the projects and the results are aimed at reaching certain levels of productivity of customer satisfaction. The second stage is measure, and it is the stage of collecting data and facts and evaluating current operational performance. The third stage is analyze with the purpose of developing methods and theories that will best suit the solving of the problem; it is also a stage of detecting cause-and-effect ties of the processes. The fourth stage is improve, it is aimed at generating ideas for reaching the desired process improvement. Finally, there is the control stage that is about monitoring the operations to find out whether the process of improvement is smooth and the problems were solved (Meredith & Shafer,
Oakland, S.J. and S.J. Tanner. A new framework for managing change . 2007. http://www.emeraldinsight.com/Insight/ViewContentServlet?Filename=Published/EmeraldFullTextArticle/Articles/1060190604.html. 04 March 2014.
Remove barriers: If follow these steps and reach this point in the change process, and will discuss the vision and build the support of all levels of the organization. The Organization shall review the organizational structure, job descriptions, compensation and performance systems to ensure they are in line with this vision. Create urgency for change to occur, it is useful if the whole society really wants. Develop a sense of urgency about the need for change. This can help the company Alphabet Games spark of motivation to get things moving. It will help to identify potential threats, and develop scenarios showing what could happen in the future. It also examines
A problem can be defined as subject of concern between what is desired and what an actual situation is there, which makes it difficult to achieve a desired goal, purpose. A solution of a problem is an act performed in order to reduce the effects of the current situation and which gives direction to accomplish the goal or objective.
...es dealing with team building, activities that will help in diagnosing, feedbacks, activities for process consultation etc (Robbins, 2010).
GM uses this system by containment, disposition, separation, and classification. Such a system guarantees that any outcome that does not comply with specified requirements is restricted from unintended use, restrained, and dispositioned by the administrators. Accompanied by this quality control is the verifying position where first-time quality and process capacity is advanced (Drew, 2011). Every team member is informed about any modifications in the production process and who and when to summon for assistance in the event of any quandary. Every team is also included in the problem solving to reach any improvement in goals.
A sequence of steps must be following in the decision-making process (Dunn, 2010). These include defining the problem, analyzing the problem, developing alternatives, evaluating the alternative and choosing the best, and finally taking action and following up (Dunn, 2010). According to Dunn (2010), the problem cannot be addressed until the true root of the problem has been defined. Once the source has been defined the next step is to gather
Problem-solving approaches presented by Takahashi, Adler et al. and Ruffolo et al. have six similar steps. They all include steps of identifying the problem, analyzing the problem, coming up with some solutions, evaluating the solutions, implementing the solution in action, and evaluating the outcome of the solution. Three approaches all give a useful procedure to solve a problem in group.
Problem-solving help the students to create their own representation or illustration (De Corte, Vrerschaffel, De Win 1985; Hegarty, Mayer, Monk, 1995; Pape, 2003) based on how they interpret or understand the given problem (Pape, 2003; Van der Schoot, Bakker Arkema, Horsley, Van Lieshout, 2009). Problem-solving also tests their critical thinking skills on how they look for another strategy or ways to solve the problem easier. Problem-solving helps the problem solver to develop characteristics of a good problem solver which includes open-mindedness, optimistic, persistent, not afraid to commit mistakes and systematic person since he is following a certain step in solving the
As previously mentioned, potential problem analysis or potential opportunity analysis was developed and introduced by Charles H. Kepner and Benjamin B. Tregoe as part of their initiatives to identify a suitable approach for problem-solving initiatives. Their work culminated in the publication of a book containing the problem-solving approach they had created, which included the