Communication is a part of every person on this planet. It is the way we communicate our intentions and responses to our friends and other people whether in our personal or professional everyday lives. Chapter one defines human communication as “the process of understanding our experiences and the experiences of others through the use of verbal and nonverbal messages” (Quintanilla, K., & Wahl, S., 2014, p. 10). We as everyday communicators believe that we are all superior at communicating because we do it every day of our lives. People do not believe they can you be bad at something as simple as communication. People that have the belief of great communicators, when in fact they are the total opposite, exemplify a behavior called “communication bravado (Quintanilla, K., & Wahl, S., 2014)”. The same goes for hearing and listening. They are two entirely different things but people believe that they are one and the same. Hearing is your physical ability to detect sounds like a car horn or a dog barking. “Listening requires you to concentrate on the verbal and nonverbal messages being sent and to determine the meaning of those messages” (Quintanilla, K., & Wahl, S., 2014, p. 51). To be an effective listener, a person must listen and not just hear. A good listener listens between the lines of the conversation. They are listening for meanings which are not put into spoken words by the speaker. They also look for nonverbal communication such as gestures, facial expression, and tone of voice of the speaker. Listening is very hard and the ways to become a good listener is to avoid falling victim of the barriers to listening. Some of the barriers of listening include external and internal noise. External noise can be anything audible such a... ... middle of paper ... ...formation received or the sensitivity to nonverbal and contextual aspects of the message” (Quintanilla, K., & Wahl, S., 2014, p. 60). Evaluating involves the critical listening of the message making sure that the listener is free from distractions or bias. The last step of the HURIER model involves responding to the speaker whether it is by verbal or nonverbal communication. The keys to listening excellence include knowing yourself, evaluating the professional context, your communication interaction occurs, and the last thing is to step back and reflect. Using the “KEYS” acronym is an excellent way to remember the way to conduct yourself professionally and develop excellent listening skills. Works Cited Quintanilla, K., & Wahl, S. (2014). Business and Professional Communication: Keys for Workplace Excellence (2nd ed.). Los Angeles, CA: Sage, p. 10, 51,56,59,60.
Demonstrative communication is defined as a type of communication that observes nonverbal cues. Some examples of nonverbal cues are tone of voice, facial expressions and body language. Many people feel that these are not tell signs of communication but could not be any further from the truth. Communication is in everything that we do and say.
There are several ways to communicate in the world today. The one way that I really want to look at is the demonstrative communication. This is one type of communication that we all do and have done, but I do not think that people realize just how many aspects there are to demonstrative communication.
Demonstrative Communication the most important part of communication to and what I do. Demonstrative Communication is a type of communication that involves facial expressions, body language, hand gestures and posture it does not involve words itself but is a type of communication that you see or hear. When you are talking to people they can hear the tone in your voice what kind of mood you are in without you specifically telling them that you are happy, sad, angry, or any other type of feeling. The way you look at someone, the way you move your body or present yourself, all of these things are ways to communicate with people without actually telling them these things in verbal or written words.
When many of us think about the two words, “hearing,” and, “listening,” we do not really think they are two completely different terms and used differently on a day to day basis. “Hearing is the process, function, or power of perceiving sound; specifically: the special sense by which noises and tones are received as stimuli (merriam-webster,1828).” Listening on the other hand is completely different, “Listening is to hear something with thoughtful attention, to be alert to catch an expected sound (Merriam-Webster, 1828). When we listen, we take in everything that is being said to us either to understand, think deeper, or to respond. For example, when we are in class we tune everything out to listen to our professor so that we get the under
Listening skills is a skill which are mandatory for every counselor to be able to provide effective counseling to their client. Listening has no specific definition but often people tend to get confused between listening and hearing. When we hear we only perceive sounds but when we listen, our hearing is accompanied by a deliberate and purposeful act of mind. In short, listening means to get meaning from what is heard. Some of the reasons why listening is important is:
Effective listening is something that requires to be learned. Particularly as in today times people work and live in busy environments. People practice ignoring what others say and do not listen to them. The capability to listen cautiously will permit employees to comprehend the assignments greater and what is anticipated of them; develop relationships with co-workers, superiors, and customers; display backing; work better in a group based atmosphere; find a resolution to difficulties with clients, co-workers, and superiors; replying to inquiries; and discovering underlying significance in what others say. A good listener understands that being observant to everything the other person is not speaking is as significant as being observant to what the person does say.
On a daily basis, we come in contact with individuals that we have to communicate with, wither it be for work purposes, educational purposes, or social practices. As active humans we cannot escape the idea of socializing or communication, therefor; we make it a daily routine who we communicate with, how we communicate with them, what we listen to and how we listen it. With this routine habits are formed, some are strengths but others are weaknesses that diminish the communication quality. It is extremely important for individuals to recognize these strengths and weakness within their communication routine. By recognizing their strengths, they are able to improve even further and use their ability to get them closer to goals they may have set for themselves. Recognizing their weaknesses is just as important if not more important.
Listening is an aspect of communication that vital the building of understanding and of a relationship between individuals. Listening can be an active
Listening has been characterized as a set of activities that involves an individual‘s capacity to apprehend, recognize, discriminate, or even ignore certain information. It has also been considered to contain complex and active processes that are involved in linguistic knowledge, personal expectation, cognitive processing skills, and world knowledge. Listening involves interaction and negotiation with a speaker and requires prior experience of a listener to best understand and interpret what a speaker says. (Jeon, 2007, p.50)
In all aspects in life effective listening plays an important role in our lives, both professionally and personally. As many of know from experience listening is never easy in fact it can be difficult to understand what is being said by the speaker. Because of laps in attention we tend to misunderstand some of the messages that are being relayed to us or disregard them altogether. Effective listening is important for receiving the correct feedback from those you’re speaking with and requires a focus that should be central to what is being said or what topic is being discussed.
There are many different types of ways to communicate with others. Different components make up the process of communication; there are nonverbal and unwritten factors such as facial expressions, tone and body language. It is important to know how these key elements can change the way a message is received. Examples of these types of demonstrative communication factors will be discussed in this paper.
Communication is one of the most important factors in our lives. It dictates the relationships formed with the individuals in personal and professional lives. Effective communication provides a foundation for trust and respect to grow. It also helps better understand a person and the context of the conversation. Individuals often believe that their communication skills are much better than what they actually are. Communication appears effortless; however, much of what two people discuss gets misunderstood, thus leading to conflicts and distress. To communicate effectively, one must understand the emotion behind the information being said. Knowing how to communicate effectively can improve relationships one has at home, work and in social affairs. Understanding communication skills such as; listening, non-verbal communication and managing stress can help better the relationships one has with others.
Listening can be defined as a competence in a broader range of communication skills. Listening is the ability to accurately receive and interpret messages that are being sent in the process of conversation. Good listening skills are considered to lead to effective communication, because well understood messages will most likely result in relevant information being sent back to the sender. The sense of understanding created by mutual exchange of messages, that are listened to, may render a desire to build a stronger relationship with the listener.
Those not thoroughly educated in communication tend to confuse the terms “hearing” and “listening.” Although they appear to mean the same thing, utilize the same body part, and are both required for functional communication, there is a great difference between these two actions. Hearing involves the perception of sound using the ears, while listening is based upon giving attention to the sound being perceived. Additionally, because these concepts are different, there are also several different ways of improving hearing and listening. Thus, there are several differences between these two concepts, and it is important to signify these differences in order to practice effective communication.
Listening is one of the most powerful tools of communication and is a process that is used to receive, convey a meaning, and respond to both verbal and nonverbal messages. It is what we choose to do and it requires more work than speaking. Oftentimes, people simply misunderstand the difference between listening and hearing. Hearing is a passive process that takes in sounds and noises and listening is what you choose to do. This selective process includes 5 phases that can be acquired for us to become effective listeners in the future. The 5 phases are attending, understanding, remembering, critically evaluating (listening), and responding. Once the 5 different areas are understood, we will become aware of what needs to change and how we can change them. This will also allow us to improve our listening skills in the workplace, school, at home, etc.