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Critical assessment of role of social media marketing
The Importance of Social Media Marketing
The Importance of Social Media Marketing
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Introduction Marketing departments find that the biggest challenges they face is how to market their products to a large audience. To successfully implement a marketing and advertising strategy for their organization the marketing department most look into all the tools and outlets in which will reach their target market. With the new popularity of social media and its global reach provides marketing departments with a powerful tool to reach its target market. To achieve penetration to the target market, marketing department must keep consistency but also differentiate their advertisement campaigns to accommodate their individual market segments (Cadotte & Bruce, 2003). When integrating social media into the marketing plan, marketing department …show more content…
It is the most recognizable types of marketing, encompassing the advertisements that we see and hear every day. Most traditional marketing strategies fall under one of four categories: print, broadcast, direct mail, and telephone ("Traditional Marketing", 2012). Traditional marketing such as direct mail and telephone are not the effective marketing tools that they once were. It is increasingly important for companies to find new ways to market its products to its target market. Being that social media is becoming increasingly more important and popular, marketing departments must find ways to integrate social media into its traditional marketing …show more content…
Social media gives marketers a voice and a way to communicate with peers, customers, and potential consumers. It personalizes the brand and helps spread the message in a relaxed and conversational way. When the marketing team knows its target market it can then start sending out marketing and advertisement messages on the platforms in which will reach its target market the fastest with the most effectiveness. Marketing can create a relationship using social media with people who might not otherwise know about our products or service (Lake,
Social media is a modern way to manage the business; this is a useful to the companies to manage the existence in the market approach to the brand and consumers. Also, using a social media they are able to get the feedbacks from customers and able to improve their business. Additionally, social media is used everywhere by everyone and people go on it a lot of times in a day. Therefore it is important for the business to fit to the changes occurring in the market frequently in order to keep the business working properly and not losing customers.
People say that social media is great for business advertisement. They believe if you do some advertisement on your social media it can bring more traffic to their pages such as sponsors and more people to buy some of their products. In the Steven Johnson article “Social Connections” we’ve built elaborate tools to connect us to our friends and introduce us to strangers who are spread across the planet.
Social media differs from traditional marketing techniques in its immediacy and directness; it enables a direct relationship with the target audience, a one-to-one feedback mechanism and sharing platform. Social media is the 21st century’s perfect crowd-sourced focus group as it enables real- time, two-way communication, allowing marketing campaigns to be changed based on trends and feedback. Chennai Express Digital Team, headed by Shailja Gupta planned well in advance about the use of social and digital media to promote the
Some companies use the social media as the pillar of their marketing communication. As the information disseminates through the social media, companies use the social media to regulate the information. Social media deliver the power for the companies to interact with their clients or with their potential clients to build relationships and increase the loyalty (Smith, Katherine Taken; Blazovich, Janell L; Smith, L. Murphy 2015). The choice of social media for a firm should meet specific needs to fulfill their marketing mix. As Weinberg and Pehlivan (2011) underlined there is a variety of two particular dimensions which categorize the social media. The two factors are the depth of the information and the half-life of information. The extent of the information refers to rich content and the amount of diversity of aspects. The half-life of information refers to the period that the information, is available or appear on the screen (Figure 2-1). According to the marketing targets, the firm could select to use Facebook or
From face-to-face selling to the internet selling, the advertisement had been the fundamental form of marketing strategy. It allowed the corporations to promote their products and services and build their unique brand name. Since the development of the World Wide Web, there had been a shift of advertising platforms. Instead of the printing out fliers and purchasing newspaper spaces, advertisers took the advantage of the growing internet users to post advertisement contents on the internet. The percentage of U.S. adults who used at least one social media site increased from 5% in 2005 to 69% in 2016 (Pew Research Center, 2016).
The number of people that use the Internet on a daily basis is "3,611,375,813" as of "June 30th 2016" (Internet Usage Statistics). That means throughout the world, companies can advertise and market to people that use a search engine by putting up ads on the side of any given website. Businesses also use branding to help consumers remember their company. Marketing specialists use methods such as colour schemes and iconic symbols to get the ad to stand out and become memorable. The first way, businesses express their marketing in the 20th century is through social media and expressing interest in people’s hobbies.
Among the billions of social media users, there is a percentage dedicated to businesses who use social media as part of their marketing strategy. The sheer number of people who use services like Facebook and Instagram on a daily
Social media marketing is marketing using online communities, social networks, blog marketing and more. Lazer and Kelly’s (1973) define social marketing as "concerned with the application of marketing knowledge, concepts, and techniques to develop social as well as economic ends. It is also 4 concerned with the analysis of the social cost of marketing policies, decisions and activities." Social media marketing is not merely about hitting the front page of Digg or any other social news website. It is a planned and methodical process to establish the company’s influence status and brand within communities of potential customers, readers or
Social media avenues are a new, upcoming, and popular way to advertise for businesses and for people to connect to each other. Alexis Ohanian once said that "Being effective at social media, whether for business or personal use, means capturing people who have short attention spans. They 're only a click away from a picture of a funny cat, so you have to make your thing more compelling than that cat. And that can be a high bar." (Ohanian) Powerful usage of social media can have a big impact.
In todays society with evolving technology and online usage the implementation of social media for business advertising is a must. Currently 73% of adults are members of some source of online Social Media (Maeve & Smith, 2013, para. 1). The potential customers to advertise towards are endless through social media. No matter what your target demographic is, through social media it is achievable there is a broad range of ages using these sites. The middle age community is the largest growing group of users 55% of them is on at least on social media platform (Pick, 2013, para.5). Business will get the best results of advertising through using many different social media outlets to reach all different demographics and ages.
Today 's generation is all about social media. It is the new way to have instant connection to thousands all over the world. Today 's company are now doing less traditional television, radio, and print advertisement and more promotion via Twitter, Facebook and/or Instagram. Companies are invested in getting famous people to post pictures or tweet about their products, knowing that, one person can connect with millions with just one post. Over half of the world has access to social media, making them great consumers. Social media benefit marketing by giving the companies the opportunity to learn their audience/consumers, having access to instant feedback and bring awareness to here product.
The writer finds social media is important in her current organization, Modern Business Concepts, Incorporated (MBC). With small business organizations such as hers, social media is important in spreading information on who the company is and what they do. Also as a business-to-business sales and marketing company, spreading the word is important in gaining customers and potential employees. Ucok (2014) uses research and experiments to prove how social media is essential to marketing. These platforms were essential in Ucok’s research, resulting in higher response with marketing campaigns proving “the importance of social media in marketing strategy and communication” (Ucock, 2014, p. 95).
According to Hall (2014), the term social marketing was first introduced in 1971 by Kotler and Zaltman in a special issue of the Journal of Marketing on marketing’s changing social role, whereas Andreasen (2003; 2006) tracks its origins back to the 1960s. Wiebe, though, is believed to be the first who conveyed the term when he asked the question «Can brotherhood be sold like soap? » (Dibb, 2014; Gordon, 2006). The majority of the researchers, however, agree on social marketing’s modest growth until the last three decades when global changes induced the transformation of marketing theories into a more conscious approach (Andreasen, 2006; Hall, 2014). Indeed, National Social Marketing Centre (2010) defined social marketing as:
The first advantage of using social media in business is increasing brand awareness. Social media can help business to build their brand awareness by increasing interactions with a business brand. Brand awareness means the total percent of a target people who know the company exists and what the company offers of products or services. When the brand awareness is increased, the possibility of buying is increased. Thus, efforts should be made to make the brand a part of the consciousness of customers. For example, Coca- Cola is one of the best companies that enjoy unusual...