The Importance Of Decision Making

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How do decision makers or more precisely managers make fast, yet high-quality strategic choices? Decision making is a seemingly simple title for a text or study to cover, after all, we all make decisions every moment of our lives, from the trivial choices of “what shall I wear tonight?” to more difficult decisions about “where shall I pursue my higher learning degree?”. However, managers face these dilemmas on basis that would affect a whole organization, including its employees, customers, suppliers and so on. Decision making is one of the very main strategic aspects of an organization’s road to success. The chapter in the book starts by explaining that each decision a manager makes follows a process that starts with identifying the problem that might be an obstacle in achieving an organizational goal, next step is to identify decision criteria relevant to solving the problem, allocate weights for the criteria. Once that is done, a manager needs to come up with alternatives and analyze them based on the criteria. The final major step would be to select the best alternative, implement it and then evaluate the results to see if the problem is solved. Of course, for a manager to be a successful one, he/she needs to be rational, meaning the choices made need to be logical and consistent. The manager shouldn’t include any subjectivity in his/her decisions and should make them in the best interest of the organization and its goals. However, in order to have a more realistic approach towards decision making, managers are encouraged to satisfice (accept solutions that are “good enough”), simply because managers’ rationality is bounded by their ability to process all information related to the alternatives. Nonetheless, not all decisions ... ... middle of paper ... ...s us that to be successful in today’s world, organizations “must embrace procedures that can deal with complexity” (Courtney, 2001). Furthermore, more than ever, managers now need to build an organization that spots the unexpected in order to adapt to the ever changing environment and just in time operations. As evident from the reliable and successful organizations of today, some few characteristics are present in all of them, all these organizations embrace complexity, defer to the experts on the front line for critical decisions, know how to handle unexpected circumstances and anticipate the impossible, and most importantly; none of these organizations take their success for granted nor get tricked by their present profits. The premium currently is moving fast and keeping pace, the optimum decisions are irrelevant if they acquire too long to prepare or formulate.

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