The Impact Of Burnout Factors In Social Work

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Introduction Social work and public intervention are essential to promote safety for oppressed individuals, especially for children. The Department of Children and Families (DCF) is responsible for public intervention regarding children who were abused or neglected by their families. However, significant factors, such as caseload size and self-efficacy can impair the delivery of quality services. (Massachusetts Department of Children and Families [DCF], 2012). My research study was stimulated by my personal interest in social work, particularly services devoted to children. Exploring what issues affect the quality of these services can assist social workers, and society in general, to find solutions. This research attempts to highlight how …show more content…

Still, researchers such as Lizano and Barak (2012) showed how burnout factors, such as higher emotional exhaustion, job stress and work-family conflict can be a major cause of turnover in social services, affecting the quality of services delivered. Although burnout factors are present barriers in a social work profession, I was interested to review resiliency factors, such as self-efficacy skills. I want to investigate how resiliency factors are present in some social workers. These resiliency factors enable workers to perform, despite the demands of the profession. All of these factors are relevant to social work and will promote future alternative strategies to assist the delivery of DCF quality services for children in …show more content…

The method used was a mixture of data collection and participants. Personal information from participants were collected from 2007 to 2009 using the computer-based behavioral health outcomes management system. The participants were youth, ages 10 to 19, who were receiving services due to familial abuse and/or neglect. The participating parents were paid $33 per completed assessment funded by a grant. The study used an effective report assessment method to measure how technology software can assist workers in developing a new resilience model and minimize caseload size. The results showed that this technology can assist social workers with caseload size management, assisting workers with assessment priority. This technology can also be used to identify resilient traits in their clients and assist with assessment and

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