The Dissonance Of Self-Image And Self Image

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In this way, only those products or brands symbolized as similar to the self concept will maintain or enhance the self in matching product or brand images to self images (Dolich, 1969) thus implying that the consumer will tend to purchase the product whose image is closest to his own. Landon and Laird (1974) propose that dissonance on the other hand might pressure the consumer into believing that the product does in fact expresses his true self and a more subtle possibility being that consumers may come to change their self-images after certain purchases. Accordingly, the self image congruency model assumes a process of cognitive matching between a products’ image and the consumer’s self image. Indeed, modified consumption changes both the “I” as well as the “me” in hope of becoming closer to the “I” in choosing products more reflective of the true “I” (Mittal, 2006). A clear interpretation of this can be understood that individuals have a desire to fill the gap between their current state of perceived self image towards an idealised and enhanced self image. Such a disparity between the two can be filled through the act of consumption in an attempt to move from the former to the latter. Different incidences Mittal (2006) explains can allow the consumer to choose products that index the desired “me”, which they chisel to shape the “I”- most notably the consumption embedded view of the “I”. As with most individuals who are not fully satisfied with their self will always seek to enhance or alter their self as it is something that continuously changes between people and over time (Belk, 1998). Similarly, it conforms to the notion of postmodernism which deems that the self is, in some way, a coherent construction and suggests that th...

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...ical values for products develop enhanced product acceptance or rejection by the similarity of these values to the self (Dolich, 1969). Consumers will be less inclined to purchase from brands referenced to the ideal self image if their ideal-self images are inconsistent with the product image. Therefore, careful consideration should be given to consumers’ psychology when psychological involvement is used as a promotional tool for brand differentiation (Dolich, 1969). Mittal (2006) criticises such an image based measurement in pertaining its restraintness whose content is in need of fuller accounting. As many consumption activities are related to self-definition, it is not surprising to learn that consumers demonstrate consistency between their image and the products they buy, yet not exclusively, on the basis that they are self relevant when constructing the self.

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