As a health and human service professional the two theories I would consider to be effective while assisting clients would be Attribution Theory and Communication Accommodation. I believe these two theories are the most useful in setting the tone in communicating with customers. Attribution Theory supposes that one attempts to understand the behavior of others by attributing feelings, beliefs, and intentions to them. Attribution can be examined from an external or an interpersonal aspect as it can be gauged by a physical, actual situation, examining the motives, reason for an action. As a professional be able to use this theory to comprehend and recognize an individual behavior to better assist them, I believe to be a necessary fundamental
People will try to accommodate or adjust their style of speaking to others. Is going on in two ways: divergence and convergence. The Groups/Individuals with high ethnic or racial pride often use change to highlight identity. Convergence occurs when there is a high need for social approval, frequently from vulnerable individuals. Allows me to adjust my communication to my client so the information I’m trying to send he/she will be able to comprehend and give feedback if necessary. Using Communication accommodation theory to support your client allows you to modify your communication style to address your customers’ needs and understanding. Therefore, when two people are speaking, they will alter their communication to accommodate or adjust in two ways divergence and
Listening is key to all effective communication, without the ability to listen effectively messages are simply misunderstood. Effective listening involves observing body language, noticing inconsistencies between verbal and non-verbal messages. When dealing with the homeless pay close attention to your client’s behaviors and culture difference. It’s possible that there could be some medical concern psychologically that warrant you to give the customer space needed to communicate. If you are invading someone space, it’s possible you could trigger emotions that may have them act aggressively toward you. Humans Services professional need to consider issues from their perspective. Let go of preconceived ideas. By having an open mind, we can more fully empathize with the speaker. However, to successfully engage with your client be mindful of your Body posture movement is essential, excessive movement with a customer shows you are not interested. Example, leaning, drumming your fingers on the table, and swinging your legs while sitting with a client or meeting tells others you are impatient, jaded and uninterested. Just by sitting up straight and face others when talking changes things. When talking you have direct eye contact, this shows the client you value/interested in what they are saying. Attaining direct eye
My theory will include both directive and non-directive approaches, focusing on building a supportive client-therapist relationship, a full lifestyle assessment and understanding of the client’s belief system, as well as engaging in a strength based, goal-oriented practice which focuses on changing thoughts and choices, through education to the client and building self-regulation within the
Bylund, C., Peterson, E., & Cameron, K. (2011). A practitioner’s guide to interpersonal communication theory: An overview and exploration of selected theories. Patient Education and Counselling. Volume 87. Issue 3. Pages 261- 267. doi: 10.1016/j.pec.2011.10.006.
Theory helps nurses to know what they don’t know and what they need to know. It widens knowledge of nursing practice and indicate which direction nursing should develop in future. Orlande 1962 belief client is an individual with a need that when met reduces distress, increases adequacy or enhances the well being of the client. This theory relates to our social interaction with client as nurses because we carry out our normal activities with intention of providing the needs of our
The main theory that has largely influenced my clinical work at my current practicum site is cognitive behavior therapy (CBT). CBT asserts it is an individual’s thoughts and behaviors that directs the individual, so in this case my job would be to help the my client (individual) to find his or her thought that is driving his or her action(s). CBT is a fine dance; it may seem simple, identify the thought and replace the thought with a healthier thought. CBT is quite contrary to being simple, the techniques and timing is a fine juggling and balance act. To elaborate further, after a client has identified his or her thought that has been driving his or her action, they would need to restructure certain things in the their life that will help implement certain behaviors that will lead to a more healthier cognition.
The health care provider should ensure that they communicate effectively with the patient/client.
Edmondson, J. (2009). Let's be clear: How to manage communication styles. American Society for Training & Development, Inc., 63(9), 30-31. Retrieved from http"//go.galegroup.com/ps/i.do?id=GALE|A212767598&v=2.1&=novaseu_main&it=r&p=ITOF&sw=w&asid=0abb8dfff77dba5f747cb1b4c13a9d9f
Communication plays a major role in preventing and resolving behavior problems and enhancing your patient’s quality of life by allowing them to feel, even when they no longer know or recognize those around them that they are in the midst of people who care about them and are concerned about their physical and emotional well being.
This theory has been subject to many articles and studies in the communication and social departments. Indeed, studying this theory can help us understanding human relations in interpersonal communication. Each of us has been one day confronted to uncertainty, whereas in initial encounters, or moving to a new a new place, or beginning a new work.
The fundamental attribution error is an important concept in psychology. Social psychology studies people’s behaviors, believes and attitudes. In social psychology, the fundamental attribution error or what is known as the correspondence bias or attribution effect, means the tendency for people to place an undue emphasis on internal characteristics of the person, rather than external factors, which could be in explaining the reasons behind that person 's behaviors. In other words, usually when you see somebody doing something, you usually tend to think it is more related to their personality instead of thinking about the situation the person might be in and they call that the first look. We all do that without being aware of it, sometimes you judge someone based of what he looks like, or where is he wearing and where is he standing without knowing what is the reason behind his attitude. We can be influenced by culture, books, films and other things that effect our way of seeing the others. From a general perspective, Fundamental Attribution Error explanations how the fundamental attribution error have focused on general worldviews for our behaviors, believes and attitudes.
The verbal communication goal is to encourage the client to fully express the changes and wants of set outcomes established. Both verbal and non- communication can have an impact on the client once interaction is met. Non-verbal communication consists of body language, facial expressions, closeness, and eye contact (Schore, 2008). If a client senses the listener is uninterested or showing signs of discomfort due to their diagnosis or disability, it can cause one to be unengaged in the conversation. Verbal communication can also result in the same disengagement due to the social worker/ therapist tone of voice. Social workers are to be mindful and educated on the background of the client being served to be aware of the different approaches to take when engaging with the individual. The social work intern effective of non-verbal communication skills as the client continued to discuss her life before her recent hospitalization. The social work intern ensured to make steady eye contact, in which the client was receptive of. The social work intern also created a posture that created empathic body language, allowing the client to be more open during
The Fundamental Attribution Error (FAE) is a concept within social psychology that assumes when someone is aggressive, it is due to a flaw in their personality as opposed to a reaction to their personal circumstances (Aronson, Wilson & Akert, 2015). However, there is typically a situational reason for the other person’s behavior that is not taken into account through the FAE (Aronson, Wilson & Akert, 2015). I have been guilty of making the FAE myself; for example, I can think of two situations where my frustration led me to believe that there were flaws in my antagonists’ characters. Recently, my mother wanted me to assist my brother in scheduling classes for the semester. Since I was annoyed that my mother was insisting that I assist him when
Communication is a crucial aspect in people’s everyday life. Everything from word choice to personal perception can influence the interactants’ behaviors and styles of communication. Kim’s Contextual Theory of Interethnic Communication depicts the many layers and facets that attribute to the communication between two people belonging to different identities or groups. While there are four layers to Kim’s theory, this paper will focus on the behavioral aspect. Kim’s theory will be analyzed and explained through the lens of associative and dissociative behaviors.
Communication has many facets encompassing more than just the spoken word. Communication can be likened to an onion; it has multiple layers that when pulled back show the complexity of its makeup. Communication is layered by our words and how we use them; our tone of voice; non-verbal cues, gestures and facial expressions. Any one layer by itself would be hard for the listener to interpret the meaning, but together they complete and add depth of meaning to our communication. It is equally important to understand that the way we communicate is dependent on our audience, just as how we communicate affects their response and the result of the interaction. I believe that there
I graduated from butte college in 1997 with an AS degree in Licensed vocational nursing. I later decided to further my education in nursing and returned to college, I graduated with an AS degree in Registered nursing in 2002 from butte college. I am currently attending Pacific college to earn my BSN degree. Right after I obtained my LVN license I went to worked at Oroville hospital, I worked for Oroville hospital for one year, then I decided to make a change and I went to work for California Forensic Medical Group which is a subcontracted company for the Butte County jail and I have been there ever since. I am married and have 4 boys and 2 dogs. In my spare time I love to ride my Harley.
One of the main aspects in communicating is listening. An effective listener is one who, not only comprehends how the speaker feels but, also understands what they are stating. Building a strong connection between the speaker and the listener is one of the first steps to become a good listener. By building this connection speakers should first be in an environment with open minded listeners, it makes them feel more comfortable to state their opinions, feelings and ideas. Listeners should avoid being judgmental. The individual does not have to agree with the ideas, values or opinions of the speaker; however, to fully understand them, one must put aside their criticism. Speakers will believe that they can trust the listeners with their information when they know that they will not be judged. Miscommunication happens frequently, listene...