Technical Supervisors

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The workforce of most Emergency Medical Services is a mixed bag of minimum wage earners (nonprofessional), professional and technical employees. The difference between these two employees is stark. Professional and technical employees have a strong and long-term commitment to their career and area of expertise. * These employees differ in their approach to work from those that who are nonprofessionals. Professional and technical employees are not typically driven by money or a promotion to a supervisory position. The reason being that these employees are customarily compensated well for the work they perform or certification(s) they possess. Instead, the driving force for them is the challenge of the work being performed. These people tend to be problem solvers who value support.* There is a need for these people to feel like their peers think that their work is important. …show more content…

This is due to continually having to continually update their training and knowledge. Motivating these employees is challenging for management and supervisors. Many times, supervisors permit these employees autonomy to follow their interests and allow them to structure the workload in ways that makes them most productive. Rewarding the professional and technical employees is done by providing them with educational opportunities, like attending conferences, increased training in more specified areas, and workshops. These rewards enable the employees to network with their peers and keep updated with the current trends in their area of specialty. Supervisors should engage and ask questions of the professional and technical employees to demonstrate managements interest in the work they do.* Through these processes the company can provide open dialogue with the staff and provide a positive work environment. This will aid in the retention of these valuable

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