Target Ethical Dilemmas

Target's Chief Executive Officer, Greg Steinhafel, mostly exhibited planning and controlling managerial functions when reacting to the malware cyber-attack. Target's goal was to minimize the damage to customers and subsequently the company, consequently in his planning Steinhafel decided the best way to achieve that goal was to share the information he had in its entirety. Regrettably, not everyone agreed with Steinhafel, but rather than considering his team's advice or convincing his team to agree with his decision and enlist their help, he moved forward with sharing the information on his own, and became exhausted trying to keep up with the demands of answering to their mistake. In that way he did not perform well in the organizing and leading

Ikea, another large, global retailer, as well as other major corporations, have recently faced the consequences of their own missteps related to ethical dilemmas. Target had an opportunity to set themselves apart from the others, by handling their shortcomings with honesty. Steinhafel's decision to quickly share all of the information that Target had rather than hide information that was not favorable could go a long way in dealing with the challenge to remain competitive, maintain ethical standards, and encourage workplace happiness and meaningfulness. A customer's trust or whether or not they believe a company is honest and socially ethical will determine their loyalty to that company. Therefore, in this one decision, Steinhafel set an ethical standard of full disclosure and transparency for Target, as well as gained the trust of Target's customer's in the long run. Steinhafel intentionally focused on what Target could do in reaction to the cyber-attack. After all, a cyber-attack is not unique to Target. Ninety six percent of systems are vulnerable regardless of area. As a result of this difficult decision in the face of falling sales, Steinhafel created a company that employees could take pride in, and customers could