Summary: The Malcolm Baldridge Quality Award

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The National Institute of Standards and Technology (NIST), is the governing body that oversees the Malcolm Baldridge Quality Award. Created by the US congress in 1987, the award offers commendation to US companies that have shown strong quality in their management/performance systems and is open to all organizations (within the US). The award is given annually across the industries of Education, Service, Manufacturing, Small business, Healthcare & Non-profit. Organizations who receive the reward get national recognition, as well as the benefits which are associated with it. Such as: Improved reputation with stakeholders, bolsters consumer loyalty, Improved market share vs competitors and setting the standard for performance excellence in

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