Meetings have always been part of a collaborative process, in which teams function well because of them. On occasion however, little thought is given to the meeting as far as structure, and employee engagement. Poorly conducted meetings result in serious consequences for all involved. This essay will present a personal experience in a health care meeting where results ended in dissatisfaction. Ways for how the situation could have been resolved are also to follow. Fast Company published the “Seven Deadly Sins of Meetings” in 1996, in an attempt to steer those in leadership positions into the right direction (Murphy, 2013). Of the seven deadly sins of meetings, referral to meetings being too long, and presenters going off topic are not uncommon. Employees who are bored will often times become uninterested in the topic as a whole, and lose. Since this book was written nearly two decades ago, these sins continue to plaque meetings across the globe according to Murphy (2013). Deadly Sins of a Health Care Meeting In a healthcare workplace setting it would be assumed that there would be much needed information to converse over at a meeting. During a typical day in a dental office many things collaborate at once to ensure smooth sailing throughout the day to end a great work week. This is not so however, when a business meeting results in sin number 3, and sin number 4 quite frequently. The sins referred to include; people wandering off topic, and individuals not converting decisions into actions (Matson, 2014). Conducted on a daily basis are team meetings at my workplace. Each day the office manager takes charge reviewing the schedule and going over the important highlights of the day. Medical histories of each pat... ... middle of paper ... ... their time and efforts according to Matson (2014). Providing clarity of what the intended tasks are relies ultimately on the facilitator. Conclusion There are many sins that can be created or completed at a normal business meeting. Knowing how to handle and resolve the problem is of utmost importance. Having highly trained staff in management positions could make or break a meeting. Regardless of the sin committed at a meeting, there are always resolutions and ways to make a meeting run more smoothly. References Matson, E. (2014). The seven deadly sins of meetings. Retrieved March 1, 2014 from http://www.fastcompany.edu/26726/seven-sins-deadly-meetings Murphy, M. (2013). The 7 deadly sins of meetings. Retrieved from http://videos.pullmanregional.org/Healthstream%20FTP%20link%20Videos/Leadership %20IQ/The%207%20Deadly%20Sins%20of%20Meetings.pdf
I consider my care staff to be my patient care coordinators, treatment coordinators, and assistants. Doctor’s and Hygienists also need to be meet with to understand their philosophy and what I can do as a Manager to make there day run as smooth as possible. As a leader the staff needs to understand my philosophy, their expectations of other and what I would expect of them short and long term. Further 1:1 meetings in the following 30 days would be set up to further address after observation is completed.
During staff meetings, discussions such as absenteeism, tardiness, dress code, and staff involvement are discussed and new ideas or suggestions are presented. If staff are unable to attend meetings, they are responsible for getting the information that was discussed during the meeting. Standards and policies are also discussed. Employees are always given the option to voice their concerns and opinions on how things can be changed for the
rofessionals from different disciplines collaborating to provide care to patients. Effectively coordinated and collaborative inter-professional teams are essential to the care and treatment of patients (Rowlands & Callen, 2013; Doyle, 2008; Ruhstaller, Roe, Thürlimann & Nicoll, 2006; Simpson & Patton, 2012, p. 300). Communication is a process of conferring information between individuals through use of speech, writing or various other means, and is critical to the success of a multidisciplinary team (MDT) (Higgs, McAllister & Sefton, 2012, p. 5; Rowlands & Callen, 2013; Sargeant, Loney & Murphy, 2008). An MDT must use multiple strategies to enhance communication and ensure their success (Doyle, 2008). An effective MDT generates opportunities that benefit healthcare, which is the reason for the recent dominance of inter-professional care in health practice (Simpson & Patton, 2012, p. 300; Rowlands & Callen, 2013). Many barriers prevent effective communication within inter-professional teams. Lack of communication within MDTs presents challenges to their success, leading to numerous consequences, including the failure of the MDT (London Deanery, 2012; Sargeant et al, 2008). Communication between professionals is the key factor underpinning the potential success or failure of inter-professional teams, the outcome of the functioning of MDTs will either benefit or impair care of patients.
For better negotiation and communication, Meetings were held between the team members and the managers so that every employee can give their views and opinions.
The purpose of the Inter-professional Event was to develop team skills among various health professionals. Thus, the three main concepts that I found was useful in the session were; first is the teamwork because by working as a team in healthcare will help us keep our patient safe; the second is communication because it will help us to minimize our mistakes; and the third is pre-briefing because it will keep the team members on a same page so that everyone will have the same goals. One of the examples about the PAN-AM air jet discussed by Dr. Cohen in his lecture has allowed me to understand that if the co-pilot has raised his voice at that time, then he could have saved many peoples ' lives; therefore, it is important to always speak up. One thing that I have learned from one of the group activities called “tallest
An executive director also has the knowledge to communicate assertively when confronting team members when necessary. Therefore, “communication always takes place in a context, or environment, that influences the form and content of your messages.” In addition, “cultural context includes the cultural belief and customs of the people communicating” (DeVito, 12). It’s crucial that executive directors in this work field possess excellent interpersonal communication because they are always involved in some form of communication, whether it’s between a colleague, participants in the service, or discussing concerns, future goals, and organized strategies to the board of directors in meetings . In addition, “Interpersonal communication is the verbal and non-verbal interaction between two (or sometimes more than two) interdependent people (DeVito, 5).
Collaboration will lead to most effective decision making for patient care. Good communication skills and better resolution will lead to healthy work environment in order to develop better plan in patient care. Finkelman (2012) (Chp12)
For this reason, it is imperative that individuals improve communication among these stakeholders. In the course of 4days in a hospital, a patient can come into contact with about 50 different employees including nurses, technicians and physicians. As a result, for effective clinical practice, critical information MUST be passed on with complete accuracy. According to Rosenstein & O’Daniel 2008, some of the obstacles to Interprofessional Collaboration and Communication include Gender, hierarchy, differences in languages and jargon, the diverse levels of preparation, qualifications and status, the complexity of the care, the historical Interprofessional and Interprofessional contentions, differences in professional routines and agenda, the emphasis on quick decision-making, the fear of diluting one’s professional identity among others. Additionally, those who have the most barriers tend to be physicians and nurses. Despite their numerous interactions in one day, they have differing perceptions about their responsibilities and roles concerning the requirements the patient may have so they end up having different goals for the patient. Due to the ethnic diversity
Healthcare is a dynamic, ever-changing environment. The complex circumstances around daily conversations that encompass life-threatening decisions are critical. In order to deliver high quality care, individuals must be able to communicate effectively. In the perfect world of communication, everyone receives the exact same information and is able to respond the exact same way. Unfortunately, communication breakdown is a prevalent issue among hospitals. On any given day of the hospital arena, multiple interactions take place. Some of the dialogue is planned, and some is not. While hospital departments are living in different silos within the same organization, the cultures may vary among the employees. Hospital leadership fosters the importance of collaboration within the organization and depends on the employees to ultimately drive the process. In order to overcome communication barriers in the workplace, conversations must occur. Engaging in daily face-to-face meetings with employees increases positive work culture, morale and overall productivity.
A hospital is a difficult place to run because there so many aspects to manage. There are many types of doctors and nurses, and so many departments in this type of facility. The patients come in a wide variety of different ailments, needs, colors, sizes, personalities, and beliefs. Not to mention, with all of the equipment, devices, and people coming and going a hospital can seem like a small town in itself. That is why it will take a group effort, open communication, and positive reinforcement to keep it running smoothly. I will address this case study by identifying each problem, advise an adequate solution for each problem, and give a reason for each solution.
An example would be collaborating together and obtaining feed back from those involved in that patients care on what is working, not working, costing the most money, and what is not being used.
Working in the health care setting, teamwork and collaboration are used frequently to insure that everything runs correctly and efficiently. According to qsen.org, teamwork and collaboration consists of functioning effectively within nursing and inter-professional teams, fostering open communication, mutual respect, and shared decision-making to achieve quality patient care. While assessing the patient a nurse can come into contact and work with many different individuals. These can include other nurses, doctors, therapists, and family
This assignment aims to define and discuss how communication and teamwork influences the quality health care given to patients by health care practitioners. The essay will look at each of these factors separately but also discusses how they influence each other and the positive and negative impact they have on the patients’ quality of care.
The Medtronic Meeting Planning Restorative Therapies Group in Fort Worth, Texas is very effective at task completion, because departmental management embrace an environment of team work and self-monitoring. Although management is present at all times and is very approachable. The Meeting Planning Senior Manager recognizes that there are several ways to completing a task and every individual has a different problem solving process. As long as tasks are completed efficiently and follow all Medtronic task related Standard Operating Procedures. Every team member is trusted to complete assigned tasks in be best most efficient way that works for the individual team member. The Meeting Planning Lead oversees the Bio-skills and Shipping and Receiving department. The Meeting Planning Team Lead depends a lot on the autonomy and self-monitoring of the shipping and receiving crew, because he himself is also responsible for surgeon interaction and bio-skills course management. The Team Lead cannot constantly monitor every individual within the shipping and receiving and bio-skills teams. Just like the Senior Manager, the team lead heavily relies on the autonomy of individuals reporting to him or her. Team members are trusted and expected to complete daily task on their own with minimal supervision. Weekly meeting are conducted to establish priorities, assign tasks and address any issues or concerns that the team may have. The freedom provided by the Senior Manager and Team lead
We live in a society that is full of horrific things everywhere we turn. In order to not come in contact with these things we would have to live apart from the media and almost separate ourselves from society altogether. These horrible things are often called sins. Sins are actions that are felt to be highly reprehensible and are also viewed as going against God’s will. Many actions can be viewed as sins, but there are seven sins that are particularly important. These seven sins are lust, gluttony, greed, sloth, wrath, envy, and pride. They are infamous for being called the Seven Deadly Sins. A wide variety of works include these sins in order to show society how wrong they truly are. One work in particular is “Dr. Heidegger’s Experiment” by Nathaniel Hawthorne. Hawthorne’s characters in “Dr. Heidegger’s Experiment” all show one or more of the seven sins in one way or another. Hawthorne believed that man was becoming condemnable; therefore, he used his characters to portray that. Hawthorne’s interpretation of humans is quite true because the Seven Deadly Sins appear everywhere in our society. If one was to watch television or use the Internet, he or she would almost certainly discover one of these particular seven sins in a very short amount of time. This is precisely what I found to be true while doing an assignment to find examples of the Seven Deadly Sins for three days.