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Why are nurse managers important
Which responsibility best descibes the role of a nurse as manager
Nurse manager skills inventory
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Nurse managers use several skills to lead caregiving organizations in producing positive patient outcomes. They oversee organizational finances, human resources management and participate in enterprise strategic planning. To fulfill patient and community medical needs, these professionals lead the individuals who heal the sick. As such, nurse managers are a mission critical resource for healthcare institutions.
The Role of the Nurse Manager
Nurse managers lead caregiving organizations in promoting positive patient and community outcomes. [1] Their work shapes the patient and employee experience. Managers are responsible for maintaining a professional and productive caregiving environment. They also make sure their organization delivers care
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They participate in organizational strategic planning initiatives and relay these objectives to their charges with clarity and resolution. Nurse managers also plan and implement emergency preparedness strategies and oversee OSHA compliance, worker injury management and safety education.
Skill 4: Leadership
Nurse managers oversee the employees that work together to provide patient care. [3] They decide which potential job candidates will help the organization produce the best outcomes for patients.
Managers transitioning from frontline nursing often face the challenge of tempering compassion with logic; they create a balance between building employee loyalty and advancing organizational objectives. To help manage this responsibility, entry-level nurse managers often pair with veteran managers to learn this skill. Mentors, such as these, help new nurse mangers when difficult and unfamiliar challenges arise.
Skill 5:
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To achieve this, nurse managers constantly monitor and evaluate organizational performance, while working to improve employee and patient safety and satisfaction.
Skill 6: Relationship Building
Nurse managers are proficient in communicating ideas and listening to others. [1] They are aware of how their personal values effect their personal view of the work environment.
Managers know how to encourage an open dialog among employees and coordinate the needs of various caregiving disciplines. By promoting a team atmosphere, nurse mangers build trust and respect among peers. When conflicts arise, these practices build the foundation necessary to bring individuals to a consensus and refocus on the task of healing the sick.
Skill 7: Diversity
Patients and employees come from many cultural backgrounds. Nurse managers understand these differences and encourage mutual respect among stakeholders. This improves the caregiving environment for patients and staff members and encourages networking with peers from other
Roussel, L., & Swansburg, R.C. (2009). Management and leadership for nurse administrators. Sudbury, MA: Jones & Bartlett Publishers.
The nurse manager is responsible to access the environment, plan to change or enhance the environment, implement ways to engage these changes, and then continue to evaluate the situations. This will help to retain nurses in their current positions. The role phase is what is expected of the nurse and the nurse manager to achieve the mutual set of goals. It is a set of behaviors that both the nurse and manager are expected to follow to make goal attainment effective. Role expectations and role performance will increase nurse retention and work to decrease the nursing shortage. If there is conflict in the role phase it will decrease the expected outcomes and may need to be revisited. Stress is how the nurse and nurse manager react to the environment. Some stress is good as it encourages growth and develop improved performance. Coping is how the manager and nurse will deal with the stress to make it a good stress that increases knowledge. This is another way that communication comes into the theory of goal
As Finkelman (2006) stated, “Mentoring, and important career development to that can be used by nurses any type of set or specialty, can be used to develop the critical leadership skills needed by nurses. All successful leaders have had mentors are our mentors” (Finkelman,2006, p. 390).
Within the nursing environment one thing that is certain is the constant changes in policies and procedures. It is imperative for the nurses to receive a certain level of support from their nurse leaders (Mullarkey et al., 2011). Establishing and creating human relationships is key in a well-balanced nurse leader. The transformational nurse leader is a perfect example of trustworthiness. This leadership style brings her staff together to work as a team while keeping them on track to reach the finish line (Mullarkey et al., 2011). The transformational leader honors good relationships while leading by example (Mullarkey et al., 2011). This gives staff in any healthcare setting the opportunity to trust in their nurse manager and work as a well-rounded employee (Mullarkey et al., 2011).
In the leadership position, the nurse manager must be concerned with reducing incremental overtime for the common good in order for the unit to stay as it is and to prevent drastic changed that will make the nurses on the unit unhappy. The nurses are assigned hours based on availability and as a leader the nurse must realize that the overtime adds up and will eventually lead to decreased availability in hours and possible layoffs from the unit; therefore it is essential to complete tasks such as assessments, administering medications, documenting and providing basic care within the allotted time. When positive leaders create an encouraging and positive environment, then the nurses are more likely to comply. The nurses on the unit want to be motivated and inspired and that is where a leader can come in and give them encouragement and emphasize that they all want to achieve the same goal of providing excellent care in an appropriate amount of time, the end result is that there will be more hours available and rewards for those who are following the lead. The nursing manager cannot accomplish the task alone and as a leader, she must believe in the nursing team and each of the nurses on the unit to work towards the decreasing the incremental overtime. By believing in other people she can encourage the staff nurses and offer assistance by asking how they can work together to achieve this goal. Another important characteristic of a leader is being synergistic and bringing the team together to work towards the same goal. The nurse manager can bring the nurses together by reinforcing that it is a team effort and asking the nurses to step up and offer assistance when someone
The nurse administrator practices in numerous settings and in various roles, with varying degree of influence, according to the American Nurses Association (ANA, 2016). Where I work, we have a chief nurse executive (CNE), who is the system wide leader for the nursing staff under Harris Health System, which comprised of three hospitals and ambulatory care clinics. There are chief nurse officers for the hospitals and outpatient clinics. Below the Chief Nurse Officer (CNO), there are Directors of Nursing, then Nurse Managers. ANA (2016) stressed that the core role accountabilities remain the same, regardless of setting, role, or title. The core role accountabilities encompass clinical care delivery; healthy work
One of the problems that faces most health care facilities are being able to recruit and retain their nurses. Nursing shortage and turnover are a complex issue that is affecting healthcare delivery. Nurses form the majority in healthcare and mostly direct caregivers, its deficit poses a dangerous effect on the care of the sick and the disabled. Curbing the nursing shortage and turnover is important for facilities to hire and train their leaders and managers. A good leader or manager should be creative, effective, committed, initiative, motivated, and can handle stress (Huber,
The registered nurse (RN) is required to act as a leader in many situations, whether in an official capacity or non-official capacity. In addition, effective leadership demonstrates consistently superior performance; it delivers long term remunerations for those involved, either in the recipient of care or in the delivery of care (Makaroff et al. 2014). It is important for the RN to acknowledge that leaders are not only those who may control others; they are visionaries who help implement others with goals, leadership, organisation and planning of activities (James Ree, 2014). In the healthcare setting it becomes highly relevant for the nurse to have the ability to lead, as it is important to be able to work within or lead a team to facilitate quality and safe care for patients (Coelho Amestoy et al. 2014). Coelho Amestoy et al. (2014) also reflect on the challenges that the rn can face in trying to assume the leadership role in the healthcare setting, as there are many health professionals in in this setting there may be conflicting ideas in relation the care. Influential leadership skills are needed by all RNs, from those in management positions and especially to RNs providing direct care to patients (Curtis, DeVries and Sheerin, 2011). Makaroff et al. (2014) also deliberates that clinical nursing leaders are those involved in the direct patient care who continuously
In healthcare it is very important to have strong leaders, especially in the nursing profession. A nurse leader typically uses several styles of leadership depending on the situation presented; this is known as situational leadership. It is important that the professional nurse choose the right style of leadership for any given situation to ensure their employees are performing at their highest potential. Depending on which leadership style a nurse leader uses, it can affect staff retention and the morale of the employees as well as nurse job satisfaction (Azaare & Gross, 2011.) “Nursing leaders have the responsibility to create and maintain a work environment which not only promotes positive patient outcomes but also positively influences teams and individual nurses” (Malloy & Penprase, 2010.) Let’s explore two different leadership styles and discuss how they can enhance or diminish the nursing process.
As a nurse supervisor, I am responsible for overseeing the nurses on my shift. I must be able to evaluate each nurse and the care they provide ensuring that the best possible care is being provided. I must ensure that company policies and procedures are being followed. I am responsible for overseeing patient care to assist the staff with each patient when needed. The BSN program will teach me how to be a better manager and improve the nursing skills I already use in my practice. The BSN program will teach the use of quality improvement measures, outcomes, safety, and skills in working within organizations and communities (AACN, 2008). Another reason I am pursuing a BSN degree, so in the future, I will have more job opportunities. In today’s nursing field, more employers are requiring a BSN to be considered for management positions. A BSN will also provide opportunities to explore more areas of the nursing field. Continuing education allows me to grow and gain different experiences that will enhance the core values of nursing. Education will help balance evidence based practice, skills, and knowledge with compassion and professional confidence to be a caring nurse. Education can reinforce the moral, ethical, and legal conduct nurses should
Nurses not only provide care but they play many other roles. For example, nurses are considered a communicator, teacher/educator, counselor, leader, advocate and collaborator (Taylor, Lillis, Lynn and LeMone. 2015). As a caregiver, nurses provide physical, emotional, intellectual, and spiritual needs. In addition, as a caregiver, nurse integrates the roles of communicator, teacher, counselor, leader, researcher, advocate, and collaborator to promote wellness through activities that prevent illness (Taylor et al. 2015). The primary role of a nurse is providing care to patients. One positive behavior a nurse should have is keeping boundaries between work and personal life. If a nurse is having a really bad morning at home, she shouldn’t express her emotions while she is working with patient. The patient and the coworkers don’t need to suffer because a nurse is having a bad day. Another positive quality every nurse should have is good working habits. They should come to work at least half an hour early so they can get organized and prioritize their work before starting the shift. In a health care setting, everyone works as a team. It’s very important to help each other out and also ask for help when
As a nurse strive to provide culturally sensitive care, they must recognize how their client's and their perceptions are similiar as well as different. Nurse enhance their ability to provide client-centered care by reflecting on how their beliefs and values impact the nurse-patient relationship. To provide appropriate patient care, the nurse must understand her/his culture and that of the nurse profession. Cultural biases can be particularly difficult to identify when the nurse and client are of a similar cultural backgroup. When we recognize and know a culture, we will know what is right for our patient, and thus may impose our own values on the client by assuming our values are their values. Recognizing differences a present an opportunity not only to know the other, but also to help gain a greater sense of self. In this paper, I will explain more about diversity and cultural competence in case study.
Nurses play a critical role on patient’s health; the relationship that a nurse and patient develop can in some cases be life altering. Applying these characteristics and being a servant leader to patients establishes life long impressions and makes critical difference in treatment allowing for optimal care to be received. Always listen to patients concerns, be empathetic in their concerns, and help while committing to their personal growth, one never knows whom they are actually a leader for. Some individuals look up to nurses and count
Manager and leader are often used interchangeable. They both have different distinctive features in the role that they play. Management is a problem oriented process whom coordinates the activities of the group to maintain balance and direction (Zerwekh & Claborn, 196). Leader on the other hand One nursing leader or manager that I could think of that satisfies the role of a nursing manager is a nursing supervisor that currently works at my job. She has been a nurse for over twenty years. She graduated from the University of Connecticut with the bachelors of Science in nursing and worked five years at St. Francis Hospital as a staff nurse on the cardiac floor. She then moved to Atlanta, Georgia, where she obtained her masters of science in advanced nurse practitioner at Chamberlain College. After ten years of service at the VA hospital as a nurse practitioner, she moved to Connecticut where she works as a nursing supervisor; she also held teaching positions at a few nursing schools, works at a doctor’s office and currently working on her doctoral degree. She is the nursing supervisor at my job for almost ten years. The job responsibilities include providing patient care as well as overseeing all nursing staff in the entire facility. Also, she ensures there are adequate nursing staff during the shift interacts with families and patients and works with other healthcare providers to solve any problems that arise during the shift. In addition to directing and supervising all aspect of patient care, she also collaborates with other members of the healthcare team to provide the most efficient care. Based on the description of my supervisor, the knowledge about the difference between a manager and leader and observing her role as a nursi...
In today’s society, leadership is a common yet useful trait used in every aspect of life and how we use this trait depends on our role. What defines leadership is when someone has the capability to lead an organization or a group of people. There are many examples that display a great sense of leadership such being an educator in health, a parent to their child, or even a nurse. In the medical field, leadership is highly used among nurses, doctors, nurse managers, director of nursing, and even the vice president of patient care services. Among the many positions in the nursing field, one who is a nurse manager shows great leadership. The reason why nurse manager plays an important role in patient care is because it is known to be the most difficult position. As a nurse manager, one must deal with many patient care issues, relationships with medical staff, staff concerns, supplies, as well as maintaining work-life balance. Also, a nurse manager represents leadership by being accountable for the many responsibilities he or she holds. Furthermore, this position is a collaborative yet vital role because they provide the connection between nursing staff and higher level superiors, as well as giving direction and organization to accomplish tasks and goals. In addition, nurse managers provide nurse-patient ratios and the amount of workload nursing staff has. It is their responsibility to make sure that nursing staff is productive and well balanced between their work and personal lives.